Well rang Audi Stockport yesterday and after Having the phone put down on me!!! more incompetence, I finally spoke to their customer service department, parts have arrived car booked in for Monday morning to have brakes done and its first Oil change ( 3000 miles early but it'll give me piece of mind as we go to Cornwall end of next week)
I got mine from Stockport and refuse to take it back there again for any servicing/repairs. I was shocked at how unhelpful they were, wouldn't recommend that place to anyone!