Well went to my local dealer, got quoted £37 each side, I think I'll try as you've said Craig and go to GSF. Also the dealer didn't know if my car was supposed to have heated mirrors, he just said take them off and have a look for the wires? Not sure how Audi dealers work but BMW know what options were fitted to your car from the last 7 digits of the VIN, this works on all models registered after 1982!!! when the records were computerised, should Audi be able to do this also on my '97 A4?