Hi all
Thought i'd post a thread as i wasn't sure what else to do and thought maybe a few membes on ASN may have ideas or be able to help me out. And also to warn you not to buy certain items off a seller on ebay. Basically i bought a bumper off ebay back end of march Lava Grey Standard Facelift bumper and grill. Bought it for a friend as he wanted the one grill. I wont just buy any thing off ebay i check the feedback out, how long they been on ebay and this company seemed to be fine and respectful company how wrong was i!
Anyway was delivered all i can say is WASTE OF TIME...Bumper was more damaged than we expected and from the photos it just show a few marks and little crack. Grill was broken in half where some mongo tried to take the girll of the bumper. Still had the plate on it, which i asked them to remove before posting it out. Grill didnt bother us as he had an S-line one.
Anyway friend was like thats fine i'll just stick it on the car in a few weeks get it sprayed etc. Wouldnt fit his A3 basically every time the bumper was connected to the front of the car it fell off withing a few f*cking minutes.
Now i've decided its going back emailed seller no reply for two weeks. So opend a dispute on paypal seller straight away send it back and you can have a refund. Bumper should of really been collected around 27th but missed courier. Item got collected and was delivered and signed for on the 6th of may. Anyway dispute was still going on they were asking for more information regarding courier, the booking number etc etc. Emailed them every thing i had i also paid courier through paypal. So they could see that. Last week they closed the dispute saying they do not have enough information and seller saying he doesnt have the item still!
I dont expect any thing dodge from the courier i've been using them from last year and there service is probably one of the best! Seller a f*cking tw*t ignores my emails, emails back like a stupid little child acting dumb and more a les winding me up... I've not left negative feedback as i'm trying to resolve the problem but seems i'm just being taken for a mug. I've been more than patient and i feel like a d*ck. This been going on since April its now June. Courier been more than helpful, they even tried to contact the seller where it was delivered back to, to only get the phone put down on them.
And i'm still waiting for a f*cking refund its only £71.50 it's not the money its just the fact they taken me for a ride. I've emailed them today saying they have till sunday to refund me my money or send an A3 bumper and grill to me...I'm not sure what else to do. I've emailed paypal asking them to re-open the case as the courier has prove it was 100% delivered.
Any of you guys have any ideas? What else i can do?
Thanks
Ashley
Thought i'd post a thread as i wasn't sure what else to do and thought maybe a few membes on ASN may have ideas or be able to help me out. And also to warn you not to buy certain items off a seller on ebay. Basically i bought a bumper off ebay back end of march Lava Grey Standard Facelift bumper and grill. Bought it for a friend as he wanted the one grill. I wont just buy any thing off ebay i check the feedback out, how long they been on ebay and this company seemed to be fine and respectful company how wrong was i!
Anyway was delivered all i can say is WASTE OF TIME...Bumper was more damaged than we expected and from the photos it just show a few marks and little crack. Grill was broken in half where some mongo tried to take the girll of the bumper. Still had the plate on it, which i asked them to remove before posting it out. Grill didnt bother us as he had an S-line one.
Anyway friend was like thats fine i'll just stick it on the car in a few weeks get it sprayed etc. Wouldnt fit his A3 basically every time the bumper was connected to the front of the car it fell off withing a few f*cking minutes.
Now i've decided its going back emailed seller no reply for two weeks. So opend a dispute on paypal seller straight away send it back and you can have a refund. Bumper should of really been collected around 27th but missed courier. Item got collected and was delivered and signed for on the 6th of may. Anyway dispute was still going on they were asking for more information regarding courier, the booking number etc etc. Emailed them every thing i had i also paid courier through paypal. So they could see that. Last week they closed the dispute saying they do not have enough information and seller saying he doesnt have the item still!
I dont expect any thing dodge from the courier i've been using them from last year and there service is probably one of the best! Seller a f*cking tw*t ignores my emails, emails back like a stupid little child acting dumb and more a les winding me up... I've not left negative feedback as i'm trying to resolve the problem but seems i'm just being taken for a mug. I've been more than patient and i feel like a d*ck. This been going on since April its now June. Courier been more than helpful, they even tried to contact the seller where it was delivered back to, to only get the phone put down on them.
And i'm still waiting for a f*cking refund its only £71.50 it's not the money its just the fact they taken me for a ride. I've emailed them today saying they have till sunday to refund me my money or send an A3 bumper and grill to me...I'm not sure what else to do. I've emailed paypal asking them to re-open the case as the courier has prove it was 100% delivered.
Any of you guys have any ideas? What else i can do?
Thanks
Ashley