Ess_Three
Registered User
- Joined
- Feb 19, 2001
- Messages
- 5,383
- Reaction score
- 20
- Points
- 38
- Location
- Aberdeenshire
- Website
- www.audi-sport.net
Anyone that saw my car at GTI International would have seen that I am now sporting a new set of wheels:
These are another set of BBS RSIIs, but custom powder coated as shown...:
These are a pewter coloured centre with a sparkle clearcoat, and a polished titanium finished rim. A very expensive finish...and the completion of a long nurtured project. My pride and joy's.
Anyway...sporting my new wheels (which have only been on the car for a matter of days) I drop the car off at the dealer late Tuesday afternoon for a spot of warranty work (including the replacement of a track rod end and the subsecuently required full alignment) and a full service.
Upon collecting the car today, what do I find?
3 nice Optiflex leg sized chunks out of my nice shiny titanium rim finish...not F***ing happy.
But wait...it get's better...not only did they manage to wreck one wheel...they carried on and achieved a clean sweep...every wheel damaged. Chunks of powder coat missing.
Not impressed.
After remonstrating furiously with the service staff (one of which informed me that it "was a soft finish I'd had done" - a bad choice of phrase & bad tming, I feel) it transpires that the damage was known to the service manager type chappie last night, but they never considered it appropriate to inform me of the 'slight' problem today upon my arrival at the dealership.
Instead, it was obvuously deemed appropriate to say nowt and hope the problem / customer went away. I think not.
Surprise, surprise, the service manager type chap was nowhere to be seen...despite me threatening to implant my size 10s up someone's posterior should the offending manager not be brought before me immediately to answer for his / his employees incompetency.
Upon being promised that service manager type chappie would ring me immediately and give me his fullest attention upon his return...I left.
Without paying my bill.
The home phone has not yet rung.
Neither has my mobile.
They have both numbers
I am still causing a nuisance to high flying commercial aircraft such is the elevated status on my mood at the present.
The phrase "light blue touch paper and retire" could have been written for me at present...
I don't think I have ever been so angry. Someone is going to end up f**ked over this matter. Proper f**ked.
These are another set of BBS RSIIs, but custom powder coated as shown...:
These are a pewter coloured centre with a sparkle clearcoat, and a polished titanium finished rim. A very expensive finish...and the completion of a long nurtured project. My pride and joy's.
Anyway...sporting my new wheels (which have only been on the car for a matter of days) I drop the car off at the dealer late Tuesday afternoon for a spot of warranty work (including the replacement of a track rod end and the subsecuently required full alignment) and a full service.
Upon collecting the car today, what do I find?
3 nice Optiflex leg sized chunks out of my nice shiny titanium rim finish...not F***ing happy.
But wait...it get's better...not only did they manage to wreck one wheel...they carried on and achieved a clean sweep...every wheel damaged. Chunks of powder coat missing.
Not impressed.
After remonstrating furiously with the service staff (one of which informed me that it "was a soft finish I'd had done" - a bad choice of phrase & bad tming, I feel) it transpires that the damage was known to the service manager type chappie last night, but they never considered it appropriate to inform me of the 'slight' problem today upon my arrival at the dealership.
Instead, it was obvuously deemed appropriate to say nowt and hope the problem / customer went away. I think not.
Surprise, surprise, the service manager type chap was nowhere to be seen...despite me threatening to implant my size 10s up someone's posterior should the offending manager not be brought before me immediately to answer for his / his employees incompetency.
Upon being promised that service manager type chappie would ring me immediately and give me his fullest attention upon his return...I left.
Without paying my bill.
The home phone has not yet rung.
Neither has my mobile.
They have both numbers
I am still causing a nuisance to high flying commercial aircraft such is the elevated status on my mood at the present.
The phrase "light blue touch paper and retire" could have been written for me at present...
I don't think I have ever been so angry. Someone is going to end up f**ked over this matter. Proper f**ked.