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yourAudi - Track New Car Order

Bristle Hound Oct 11, 2015

  1. Frankiejr26

    Frankiejr26 A4 40 TFSI BE ordered 29th June

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    Audi Owners site down for everyone else? Says its got maintenance


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  3. Xsombe

    Xsombe A4 Black edition avant, 35, ordered June 26th

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    Yeah, same
     
  4. Aston88

    Aston88 Registered User

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    Yea same. Not been able to track my Audi build for 48hrs now!


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  5. jsq

    jsq New Member

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    Exactly the same here - my order was received by Audi on the 1st of May and I've still not had any production or delivery dates. Best estimate they can do is November/December but they won't even commit to that. Was your leasing vendor LO?
     
  6. Frankiejr26

    Frankiejr26 A4 40 TFSI BE ordered 29th June

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    Now says will be back 1st October.


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  7. Frankiejr26

    Frankiejr26 A4 40 TFSI BE ordered 29th June

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    Well that’s no the best
    [​IMG]


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  8. Midmania

    Midmania Registered User

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    Just seen this - I was looking forward to starting to track the car again, but hey - I guess I will be bugging the Customer Care Team on Twitter.

    I wonder if they will remove the facility to see the JSON behind the order?
     
  9. Frankiejr26

    Frankiejr26 A4 40 TFSI BE ordered 29th June

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    Mine is meant to start build on Monday so was hoping to watch it progress through.


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  10. jsq

    jsq New Member

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    Vorsprung durch Technik! To be fair, if they can't deliver a website, I'm starting to realise why I've been waiting 5 months to get sight of a build date. :D
     
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  11. Xsombe

    Xsombe A4 Black edition avant, 35, ordered June 26th

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    It has crossed my mind that they’ve taken the tracker offline because everything is so behind and they’re sick of people complaining about it.
     
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  13. Frankiejr26

    Frankiejr26 A4 40 TFSI BE ordered 29th June

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    From Audi via Twitter:

    Thank you, Frank. We can confirm that your order is at production point 3 in the factory, this is the shell and body shop, please check back with us at the end of the week for a further update on this.




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  14. Fozzie1960

    Fozzie1960 Registered User

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    I placed an order with Epsom Audi on 4th September for a 45 TFSI Quattro Vorsprung in Navarra Blue. Expected delivery date Feb 2021. I got a call from them today to say I have a confirmed build date of week 44. If all goes to plan I should take delivery in the second half of November.
     
  15. Xsombe

    Xsombe A4 Black edition avant, 35, ordered June 26th

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    Good effort - maybe prioritising the high spec vehicles! Mine is coming from there (35 BE) and is not getting built until 7th December, off a June order!
     
  16. Midmania

    Midmania Registered User

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    I wish I were that lucky. My build has just slipped back a week which is back to its original build date
     
  17. Aldi-Sport Chap

    Aldi-Sport Chap Spacer Hater

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    Site still down. Usually maintenance of websites happens 2200-0500 on a weekend and it's done. This looks like they have just pulled it.

    My order went in on 30 June and originally told 12-15 weeks (in writing). Then I was given a build date of 7 December. My dealer now says I have no date at all. The price is amazing, otherwise I think I'd have bailed out ages ago. Maybe that's what they are wishing for??

    My order is with VWFS direct and I can't get hold of them by email nor phone. Maybe they're under maintenance too! Premium brand my A**e:suspicion:
     
  18. Xsombe

    Xsombe A4 Black edition avant, 35, ordered June 26th

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    My broker has been in touch saying he’s seeing the estimated build dates for A4s starting to move forward - mine has jumped forward 3 weeks there to mid-November. Should have confirmation of the build week in the next week or so.
     
    Hummous likes this.
  19. Hummous

    Hummous AUDI A4 Avant S-Line 40 TFSI; Ordered 13 July

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    That's good to hear - I still haven't had any update, and don't know how to check what the estimated build date currently is with the tracker down. :(
     
  20. Aldi-Sport Chap

    Aldi-Sport Chap Spacer Hater

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    That sounds promising. Is yours a TFSI? Mine is a 35TDI, I wonder if they are comingforward too?? No way to tell.
     
  21. Xsombe

    Xsombe A4 Black edition avant, 35, ordered June 26th

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    TFSI. I was assuming they’d all come forward together, but I’ve nothing to back that up!
     
  22. Xsombe

    Xsombe A4 Black edition avant, 35, ordered June 26th

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    You can tweet audi customer Care uk and they’ll check for you. The dealer can also check, but we have a broker so I have just been asking him to find out.
     
  23. Frankiejr26

    Frankiejr26 A4 40 TFSI BE ordered 29th June

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    Another update from Audi on Twitter:

    Good evening, Frank. With regard to your order, we can see that your vehicle is currently in transit from Factory on the way the port of exit. As soon as your vehicle reaches the port of exit, it can take up to 14 working days to be assigned onto a ship bound for the UK. We hope this helps.

    Does this still put delivery at up to 4 weeks out? Also pretty impressive the car takes less than 4 days to build!


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  24. Hummous

    Hummous AUDI A4 Avant S-Line 40 TFSI; Ordered 13 July

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    Yeah I tried Twitter but Audi said they have no information and to check with the dealer - it's a broker too and they also say they have no info.
     
  25. Frankiejr26

    Frankiejr26 A4 40 TFSI BE ordered 29th June

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    Is that even with an order number they have no record of it?


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  26. Hummous

    Hummous AUDI A4 Avant S-Line 40 TFSI; Ordered 13 July

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    They can see the order and that the factory have accepted, but have no confirmed build week so have just said to wait until it is confirmed and they will have more info
     
  27. Wessex_Buoy

    Wessex_Buoy A4 35 TDI S-Line ordered June 13th

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    I spoke with my dealer last week who informed me that there is some RDE2 emission testing being done, didn't say whether this was just the 35 TDI or not and that as soon as this was completed he would update, but that I had lost my Week 47 build week at this stage.
    All sounded suspiciously like it was aligned to the 20th October when the system becomes available again so the delay is currently invisible unless you chase!
    Equally, had my deal also not been as sharp I would have bailed by know too!
     
  28. nathanrich

    nathanrich Audi A4 Avant 190 TDI S Line

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    It does seem that the deals around now are nowhere near as good as when I ordered back in late July.

    I make sure I keep an eye on A4 Avant lease prices. I suppose it makes sense that if Audi can’t produce the vehicles then there is no point in offering them cheaply, if you really want an A4 then pay a premium and join the queue!

    For that reason I’ve decided to wait until the new Reg in March anyway. My broker got in touch two weeks ago and said they’d heard it had come forward 2 weeks to middle of Feb. But I replied saying to hold it until the new reg anyway, so I’m now happy to wait and I’m relaxed about it.
     
  29. Aldi-Sport Chap

    Aldi-Sport Chap Spacer Hater

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    The website www.audi.co.uk/account/login is finally back in business.

    Build date for me has come forward - by a week to 30 Nov. Car should be in the showroom for delivery on 2/1/21 apparently.
     
  30. Xsombe

    Xsombe A4 Black edition avant, 35, ordered June 26th

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    Good spot. My dates on the tracker don’t match what the dealer is saying, so who knows what they were fixing....
     
  31. Frankiejr26

    Frankiejr26 A4 40 TFSI BE ordered 29th June

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    It’s back down again!
     
  32. jsq

    jsq New Member

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    If it's helpful: My order was scheduled in for BW43 (ie. this week), but I've just received notification that it's been built and it's on its way to the port of exit. :racer:
     
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  34. Frankiejr26

    Frankiejr26 A4 40 TFSI BE ordered 29th June

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    I checked today with Twitter and mine is still sat there waiting. Has been sat for a week so hopefully it gets on a boat soon. BW41


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  35. Frankiejr26

    Frankiejr26 A4 40 TFSI BE ordered 29th June

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    Audi lies
    [​IMG]


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  36. Aston88

    Aston88 Registered User

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    I’m not the only one then who’s tracker isn’t working


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  37. Frankiejr26

    Frankiejr26 A4 40 TFSI BE ordered 29th June

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    It’s been like this since September.


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  38. nathanrich

    nathanrich Audi A4 Avant 190 TDI S Line

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    I made a note in my calendar today to 'check Audi tracker'

    Audi. Failed.
     
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  39. Midmania

    Midmania Registered User

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    We should play the game - guess the next date it will be pushed back to? Who's in!? :tearsofjoy::tearsofjoy:
     
  40. Xsombe

    Xsombe A4 Black edition avant, 35, ordered June 26th

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    I guess they didn’t say which year they meant....
     
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  41. Aston88

    Aston88 Registered User

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    Reply from customer service at Twitter....

    Thank you for your contact.
    Unfortunately, at present the MyAudi app is currently down due to maintenance, however, this is currently being worked on as priority by our IT Team.
    We currently do not have a timescale for this tough rest assured this is being handled with the highest of priorities.
    Thank you for your patience.


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  42. jsq

    jsq New Member

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    My car may arrive before the app does...
     

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  43. Frankiejr26

    Frankiejr26 A4 40 TFSI BE ordered 29th June

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    Haha I think mine might too


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