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yourAudi - Track New Car Order

Bristle Hound May 27, 2015

  1. 392

    392 Registered User

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    You have to be logged on to the Audi website then click the link.


    Sent from my iPhone using Tapatalk
     
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  3. RAPS3

    RAPS3 Registered User

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    Ahh ok thanks - understood
     
  4. Paul69

    Paul69 Registered User

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    Hi guys I ordered a rs3 on 22 nd April when and how do I get my order code??? Thanks paul
     
  5. Paul69

    Paul69 Registered User

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    Sorry I mean build code
     
  6. Behind The Bins

    Behind The Bins Registered User

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    Ring your dealer ask for the order number then you track
     
  7. RAPS3

    RAPS3 Registered User

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    ****** hell - feels like it’s been ages since sat in ‘in transit’ code 30 ....
     
  8. RAPS3

    RAPS3 Registered User

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    Mines just changed to “order status 36” anyone know what this is ?
     
  9. 392

    392 Registered User

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    IMG_0586.JPG



    Sent from my iPhone using Tapatalk
     
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  10. RAPS3

    RAPS3 Registered User

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    That’s perfect mate thanks
     
  11. deepy

    deepy Registered User

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    Not quite sure whats going on , yesterday the Audi Tracker showed in the "Panel Shop"
    Today the Tracker shows in "Quality Control"
    Below, the Order Status shows the car is built and in Transit ("30")

    "orderStatus":"30","deliveryDealerCode":"xxxx","orderHistory":[{"orderStatus":"24","statusDate":"2018-05-14T00:00:00+0100"},{"orderStatus":"23","statusDate":"2018-05-12T00:00:00+0100"},{"orderStatus":"22","statusDate":"2018-05-11T00:00:00+0100"},{"orderStatus":"21","statusDate":"2018-05-10T00:00:00+0100"},{"orderStatus":"20","statusDate":"2018-04-24T01:03:13+0100"},{"orderStatus":"10","statusDate":"2018-04-10T01:03:46+0100"},{"orderStatus":"00","statusDate":"2018-04-05T01:10:02+0100"}
     
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  13. Spinstorm

    Spinstorm Registered User

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    Ask Audi online chat CS. Typically the car status updates the week before the build date on Friday to panel shop, Saturday to Paint shop, Sunday to Assembly and then on the actual date it is meant to be built moves to quality control - and then usually with in a day or two to in transit.

    The first few stages up until it leaves the factory are automatic updates on the site - they are not real time - the real time updates start when it leaves the factory.

    Obviously the dates above show QC on the 14th which is Monday. So its unlikely that the tracker is giving you correct information however I have seen once occasion (its in this thread if you look through it all) where the car did get built early and leave the factory early like your status updates seems to show.
     
  14. deepy

    deepy Registered User

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    Thanks for that mate, lets hope the status updates are correct and the car is on its way to the port.
     
  15. replicant71

    replicant71 Registered User

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    Hi @deepy , a friend of mine is trying to track his new order. Where did you get that order status information from please? Is that a different order tracking site? My friend's doesn't show anything like that information.
     
  16. deepy

    deepy Registered User

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    Log into the Audi account as normal then copy and paste this link into the address bar making sure you use your own order number.
    https://www.audi.co.uk/myaudi-public-api/services/v1/orders/yourordernumber. I found that using the Firefox Browser makes it easier to read.
     
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  17. replicant71

    replicant71 Registered User

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    Thanks @deepy, I'll pass that info on. Cheers.
     
  18. deepy

    deepy Registered User

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    Hi Spinstorm, looks like you were right in your estimation, the history shows my car leaving Ingolstadt on 11/5/18.
    This morning the Audi Tracker showed in Transit.

    "orderStatus":"30","deliveryDealerCode":"00000","orderHistory":[{"orderStatus":"30","statusDate":"2018-05-11T01:03:54+0100"},{"orderStatus":"24","statusDate":"2018-05-14T00:00:00+0100"},{"orderStatus":"23","statusDate":"2018-05-12T00:00:00+0100"},{"orderStatus":"22","statusDate":"2018-05-11T00:00:00+0100"},{"orderStatus":"21","statusDate":"2018-05-10T00:00:00+0100"},{"orderStatus":"20","statusDate":"2018-04-24T01:03:13+0100"},{"orderStatus":"10","statusDate":"2018-04-10T01:03:46+0100"},{"orderStatus":"00","statusDate":"2018-04-05T01:10:02+0100"}

    Also got my VIN and now able to use the Audi app.
     
  19. deepy

    deepy Registered User

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    Order Update.

    This morning the status has moved to "orderStatus":"38" (released to shipping).
     
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  20. RAPS3

    RAPS3 Registered User

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    Mine has moved the same. Must be in the same batch / ship :)
     
  21. RAPS3

    RAPS3 Registered User

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    How long we reckoning before it arrives ?

    Getting excited now
     
  22. deepy

    deepy Registered User

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    Hi RAPS3, Yes getting excited especially as the dealer told me that the lead time was 16 weeks. Looks like I could have the RS3 in half that time. Had to wait 9 months for my Golf 7 R so its really good news.
    No movement on the Order Status or Audi tracker this morning.
     
  23. deepy

    deepy Registered User

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    Status Update
    Mine has moved to {"orderStatus":"39","statusDate":"2018-05-19T02:03:42+0100"}
    Its on the way RAPS3 how about you ?
     
  24. RAPS3

    RAPS3 Registered User

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    Nope. Mine is still at Status 38 :(
     
  25. deepy

    deepy Registered User

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    My destination Port is Sheerness
     
  26. RAPS3

    RAPS3 Registered User

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    How do you find out your destination port?
     
  27. deepy

    deepy Registered User

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    Give your dealer a ring, as I live in the South the nearest Port to me is Sheerness. My current Golf R also arrived there from Emden.
     
  28. RAPS3

    RAPS3 Registered User

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    I assume mine will come in via the same port. As dealer is down south.
     
  29. deepy

    deepy Registered User

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    Thought we would have been on the same boat, but apparently not.

    Quick Update:

    "orderStatus":"40","deliveryDealerCode":"xxxxx","orderHistory":[{"orderStatus":"40","statusDate":"2018-05-22T01:03:50+0100"

    Not long now.
     
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  30. RAPS3

    RAPS3 Registered User

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    All I can assume is that mine ‘missed’ the ship so to speak. Yours may be one of the last on that boat and mine may be the first on the next one.

    Getting on my Chebs now though.

    I have a 2500 mike Euro trip to drive in 5 weeks and was hoping to get a 1k Miles under its belt before that to bed it in before it goes for a slog around Europe
     
  31. RAPS3

    RAPS3 Registered User

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    I’m gonna phone customer services tomorrow and get a real time update and see what they can tell me - if anything.
     
  32. deepy

    deepy Registered User

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    Something definitely amiss, yours was in transit about 18 days before mine, also we went status '36' on the same day !!
    Rang the dealer yesterday and they've pencilled me in for collection next Thursday, can't wait.
    Good luck with customer services.
     
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  34. Paulbean

    Paulbean Registered User

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    Hi all, newb here with a quick question. How long have your orders taken to go from Welcome (Order status 00) to the next stage? I ordered my RS3 saloon on the 8th May and it's still not progressed any...:(
     
  35. deepy

    deepy Registered User

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    This is my timeline hope it helps

    "orderHistory":[{"orderStatus":"40","statusDate":"2018-05-22T01:03:50+0100"},{"orderStatus":"39","statusDate":"2018-05-19T02:03:42+0100"},{"orderStatus":"30","statusDate":"2018-05-11T01:03:54+0100"},{"orderStatus":"24","statusDate":"2018-05-14T00:00:00+0100"},{"orderStatus":"23","statusDate":"2018-05-12T00:00:00+0100"},{"orderStatus":"22","statusDate":"2018-05-11T00:00:00+0100"},{"orderStatus":"21","statusDate":"2018-05-10T00:00:00+0100"},{"orderStatus":"20","statusDate":"2018-04-24T01:03:13+0100"},{"orderStatus":"10","statusDate":"2018-04-10T01:03:46+0100"},{"orderStatus":"00","statusDate":"2018-04-05T01:10:02+0100"}
     
  36. Paulbean

    Paulbean Registered User

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    Thx deepy, looks like you went from "00" to "10" in five days :O I might give Customer Services a ring to see whats happening to mine...
     
  37. RAPS3

    RAPS3 Registered User

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    I’m getting peeved off now :frown:

    Cars been sat in the port since 3rd May

    Spoke to my dealer the other day and he explained there’s been an issue with lots and lots of cars being parked up waiting a shipping slot.

    Tick tock.....
     
  38. Powerenhancer

    Powerenhancer Registered User

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    I have been assigned an RS3 originally ordered by the dealer on the 3rd March. The vehicle was assigned to me over a week ago and I understand it has been stuck on status 38 for a while.
     
  39. deepy

    deepy Registered User

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    After only 8 weeks my RS3 finally arrived at the dealers yesterday and picked her up this evening. Found out that it was a previously ordered allocated dealer car of which was changed to my spec, how lucky was I !! (pics to follow)
     
    392 likes this.
  40. Paulbean

    Paulbean Registered User

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    You jammy gits! I'm still waiting for my dealer to find an allocated build slot that I can have........:(
     
  41. Powerenhancer

    Powerenhancer Registered User

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    There were no prebuild slots available when I tried or ones where the spec could be altered. You'll better off asking your dealer to source once that is built to your desired spec (or near it) and is on way to the UK. Audi have quite a few pre-built cars on the way and ready to be assigned.

    Bear in mind that delivery time is pot luck at the moment. There are issues with supply vs logistics and cars are being held up in Emden for 4-5 weeks plus when others end up on a boat within the normal 10-14 days.
     
  42. RAPS3

    RAPS3 Registered User

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    Mine has been sat in the port since 3rd May !

    Moved to stage 38 released for shipping and now still waiting for a slot on the 15th May.

    Long wait is doing my head in.
     
  43. Powerenhancer

    Powerenhancer Registered User

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    The same. Still at status 38 and the wait is tough. It's strange how other cars still get through in good time.

    The longer it takes the more worried I become. I ordered a new S5 a few years back from Bury St Edmunds Audi and it ended up damaged but the dealer tried to hide it from me. It had obviously been driven into something because one of the front wheels was a different colour to the other three and the steering wheel was left hand down when driving in a straight line. I hadn't noticed until I drove it away and took it to get detailed a few days later. Detailer - "Um, you may want to take a look at this wheel!". I thought the steering wheel alignment issue must have been in my head but then it started to make sense.
     

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