yourAudi - Track New Car Order

Njck

Registered User
But then saying that it all depends on the dealers available space they have for cars to be collected - totally random mate!

When my dealer told me Mid march/Early April I thought it was based off an allocation slot or something, so it's all random?
 

billy.rt

Registered User
Yeah that's right bud - but that's not to mean your car won't be built in February for example if that makes sense?
 

Davo44

Registered User
Hey guys,

Me and a friend both ordered two S3s together with the dealer promising a mid march - mid april delivery as we were hoping for a midnight launch which they don't offer. While I understand delivery times can vary, the dealership hasn't been responding to emails. So we contacted Audis customer service who were very helpful and we have been told at the moment the car is due for delivery May/June. Is this normal? we ordered the cars on the 1/12/2016 I wasn't expecting a 5-6 month build time. We have a construction date of 17/04/17 at the moment.
Hi nick,once the dealership has your order and deposit they act like they don't want to know.
Until the cars at the dealership and there all nice to you again lol.
Deal with customer services mate,there always helpful and will tell you what you need to know.
Have to say its a long stressful wait fella.But the banter on here will hopefully get you through it.
Any questions you have just ask,guys and gals on here are great.
 

The Kendragon

Registered User
When my dealer told me Mid march/Early April I thought it was based off an allocation slot or something, so it's all random?
I was told it would be on my driveway by March 1st so you can imagine how annoyed I was when yourAudi said May and then April for a build time.... June or May for delivery but it should come forward according to dealer. As mentioned though, after the order they don't really want to know :angry:
 

Davo44

Registered User
:yes:Very true Billy mate,Atleast it's in the country.Just annoying that you can't get the info from the dealer.
Be happy with late second week or third week in Jan:yes:
 

Boaby

Registered User
You guys will have yours before mine at this rate, knowing mine is at the dealership and that I have to wait for almost 2 more weeks is frustrating as hell. Only positive is my most recent insurance quotes have came down compared to quotes I was getting for around December when I though I would get it.
 

Boaby

Registered User
@billy.rt its been there since Friday 23rd. Holiday period has went against me and the first transporting date they could give me was the 12th Jan.
 

billy.rt

Registered User
@Boaby wonder what hope I've got then if mine only got to the docks yesterday... gotta be talking 3 weeks form today till I get mine I would imagine which is annoying to say the least.
 

Boaby

Registered User
You might be ok, about 4 days roughly until it's at the dealer then it could be quick after that. I'm too far away to pick up so have no choice but to wait in a delivery slot.
 

billy.rt

Registered User
Well I will have my fingers crossed I don't have to wait too long. And that's a massive shame for you having that wait knowing full well it's sat at the dealers...
 

billy.rt

Registered User
Hit a status 40 this morning and I've got my fingers crossed it's at the dealers for the middle of next week but with the bank holiday I'm not sure if there will be a back log of cars waiting to leave the UK ports for the respective dealers
 

sparky86

Registered User
Hit a status 40 this morning and I've got my fingers crossed it's at the dealers for the middle of next week but with the bank holiday I'm not sure if there will be a back log of cars waiting to leave the UK ports for the respective dealers

Although mine isn't a a3 it may help with holiday time frames

My new S5 hit status 40 on Thursday I spoke to the dealer and they said it can take up to 14 days for it to pass through customs get allocated a delivery truck and be shipped to the dealer

They then called yesterday to tell me the car has arrived at the dealer, and have arranged to pick it up next Thursday

This is Scotland times as the servicing department have the 3rd off aswell
 
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billy.rt

Registered User
Wow so it was literally in the UK a day then it was transported to the dealer - that's impressive! That's the service I'm hoping for - the car actually got into the UK Thursday but the status changed this morning but if it never got transported to the dealer today it will go the back end of next week I would imagine now
 

sparky86

Registered User
Wow so it was literally in the UK a day then it was transported to the dealer - that's impressive! That's the service I'm hoping for - the car actually got into the UK Thursday but the status changed this morning but if it never got transported to the dealer today it will go the back end of next week I would imagine now

I would check in with thre dealer as my car shows status 40 but the car is at the dealership as I seen it under its protective cover.
 

billy.rt

Registered User
I would check in with thre dealer as my car shows status 40 but the car is at the dealership as I seen it under its protective cover.
I was tracking the ships and it landed in the UK on Thursday so I very much doubt it's at the dealers! I'm assuming they're closed until the 3rd but if they're open I will I've them a call to see!
 

Jean-Louis

Registered User
Happy new year to all.

I have a build date of 9th January and was on the stage of 'we are preparing to build your order' up until yesterday. Just logged in this morning to the YourAudi website and suddenly at stage 7 going through quality control!! Is this an error do you think?


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S3go

Registered User
Happy new year to all.

I have a build date of 9th January and was on the stage of 'we are preparing to build your order' up until yesterday. Just logged in this morning to the YourAudi website and suddenly at stage 7 going through quality control!! Is this an error do you think?


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I have the same build date and exactly the same has happened to mine! Although from reading through the comments I'd say it's about 4 weeks from QC to it being with the dealer


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The Kendragon

Registered User
My build date has just changed from 10th April to 27th March :laughing: Hopefully it keeps moving forward!
 

BlueBadger

Registered User
Happy new year to all.

I have a build date of 9th January and was on the stage of 'we are preparing to build your order' up until yesterday. Just logged in this morning to the YourAudi website and suddenly at stage 7 going through quality control!! Is this an error do you think?


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Happy New Year :)

Similar here, build date of 16th Jan, just jumped from preparation to qc overnight. I feel like I've missed out on the experience of progressing through the other steps.

However the status code still says 20, but the history is showing up to 24 as below:

"orderHistory":[{"orderStatus":"24","statusDate":"2016-01-18T00:00:00+0000"},{"orderStatus":"23","statusDate":"2016-01-16T00:00:00+0000"},{"orderStatus":"22","statusDate":"2016-01-15T00:00:00+0000"},{"orderStatus":"21","statusDate":"2016-01-14T00:00:00+0000"},{"orderStatus":"20","statusDate":"2016-12-17T01:06:45+0000"},{"orderStatus":"10","statusDate":"2016-12-03T01:04:07+0000"


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S3go

Registered User
"responseInfo":{"code":0,"desc":"Success"},"data":[{"orderNumber":"26543794","orderStatus":"20","deliveryDealerCode":"00726","orderHistory":[{"orderStatus":"24","statusDate":"2016-01-11T00:00:00+0000"},{"orderStatus":"23","statusDate":"2016-01-09T00:00:00+0000"},{"orderStatus":"22","statusDate":"2016-01-08T00:00:00+0000"},{"orderStatus":"21","statusDate":"2016-01-07T00:00:00+0000"},{"orderStatus":"20","statusDate":"2016-12-08T01:11:27+0000"},{"orderStatus":"10","statusDate":"2016-10-06T01:10:47+0100"}],"vehicleData":{"make":"Audi","model":"S3","modelVariant":"Black Edition 2.0 TFSI

Same. Status 20 but showing 24. Probably start of Feb delivery. What would anyone's thoughts be on asking them to hold it till the 17 plate?


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BlueBadger

Registered User
"responseInfo":{"code":0,"desc":"Success"},"data":[{"orderNumber":"26543794","orderStatus":"20","deliveryDealerCode":"00726","orderHistory":[{"orderStatus":"24","statusDate":"2016-01-11T00:00:00+0000"},{"orderStatus":"23","statusDate":"2016-01-09T00:00:00+0000"},{"orderStatus":"22","statusDate":"2016-01-08T00:00:00+0000"},{"orderStatus":"21","statusDate":"2016-01-07T00:00:00+0000"},{"orderStatus":"20","statusDate":"2016-12-08T01:11:27+0000"},{"orderStatus":"10","statusDate":"2016-10-06T01:10:47+0100"}],"vehicleData":{"make":"Audi","model":"S3","modelVariant":"Black Edition 2.0 TFSI

Same. Status 20 but showing 24. Probably start of Feb delivery. What would anyone's thoughts be on asking them to hold it till the 17 plate?


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That's what I've already discussed with the dealer. When I ordered they said they expected it mid Feb, and would hold it a couple of weeks to put onto a 17 plate if I wanted. Makes sense for the sake of a couple of weeks, it'll feel new for longer I reckon, and probably effect the value at resale a bit too. That two weeks sat in or outside the dealership though, I'll be passing by for two weeks looking for it lol


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Mark_86

Registered User
Yeah, mines in QC aswell now. Odd. Now I have to decide if I want to wait for a 17 plate...

{
"responseInfo": {
"code": 0,
"desc": "Success"
},
"data": {
"orderNumber": "26582818",
"orderStatus": "20",
"deliveryDealerCode": "00182",
"orderHistory": [{
"orderStatus": "24",
"statusDate": "2016-01-11T00:00:00+0000"
}, {
"orderStatus": "23",
"statusDate": "2016-01-09T00:00:00+0000"
}, {
"orderStatus": "22",
"statusDate": "2016-01-08T00:00:00+0000"
}, {
"orderStatus": "21",
"statusDate": "2016-01-07T00:00:00+0000"
}, {
"orderStatus": "20",
"statusDate": "2016-12-06T01:02:07+0000"
}, {
"orderStatus": "10",
"statusDate": "2016-11-26T01:03:11+0000"
}, {
"orderStatus": "00",
"statusDate": "2016-10-16T01:18:05+0100"
 

Jean-Louis

Registered User
Happy New Year :)

Similar here, build date of 16th Jan, just jumped from preparation to qc overnight. I feel like I've missed out on the experience of progressing through the other steps.

However the status code still says 20, but the history is showing up to 24 as below:

"orderHistory":[{"orderStatus":"24","statusDate":"2016-01-18T00:00:00+0000"},{"orderStatus":"23","statusDate":"2016-01-16T00:00:00+0000"},{"orderStatus":"22","statusDate":"2016-01-15T00:00:00+0000"},{"orderStatus":"21","statusDate":"2016-01-14T00:00:00+0000"},{"orderStatus":"20","statusDate":"2016-12-17T01:06:45+0000"},{"orderStatus":"10","statusDate":"2016-12-03T01:04:07+0000"


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Where do I find this status code?


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Mark_86

Registered User
Where do I find this status code?


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Go to page 5 of this thread, it's on that page and shows you how to do it. :)
 

keenu

Registered User
Mine is on QC now too after a build date of 16th Jan. I think this be some system error though.
 

The Kendragon

Registered User
Mine has jumped to status 24 too. 16th Jan build date. Must be a glitch??? (Hopes not) :hushed::tearsofjoy:
Looks like you guys might be ahead of schedule! My build date came forward by two weeks today so who knows :smirk:
 

Mark_86

Registered User
Fingers crossed. Maybe they worked over the xmas and new year to bring stuff forward?
 

billy.rt

Registered User
Well the car landed on the 30th so fingers crossed she gets on a car transporter tomorrow morning or Tuesday morning for a weekend collection that'll be sweet!
 

The Kendragon

Registered User
Fingers crossed. Maybe they worked over the xmas and new year to bring stuff forward?
That would make sense seeing that so many members are saying the dealers quoted delivery is quite a bit before what yourAudi says :grimacing:
 

sparky86

Registered User
I think especially during the holiday period the myaudi site isn't as accurate as it could be, as my car still shows status 40 on there but I know it is at the dealer and I will be picking it up on thursday
 
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