Warranty claim for ARBs and fuel sender?

ImS3ola

Registered User
Hi guys, my cars just been into Audi for its first MOT and for them to look at the following probs:

1) Fuel guage malfunctioning - it's been showing empty (0 miles on DIS) even though there's petrol in the tank. Sometimes it works, sometimes it doesn't.

2) Clunking sound when going over bumps/potholes


Well, the car passed the MOT with no probs /ubbthreads/images/graemlins/groovy.gif

BUT, the guy said he wasn't sure if the Audi warranty would cover these other items. He said he would submit a claim but it may be rejected as they are wear and tear items.

I told him this is /ubbthreads/images/graemlins/swear.gif - The car is only 3 yrs old and has done 21k miles. I'm sure people have had these things changed under warranty before? Could everyone post here and let me know the score so I can phone up the warranty dept. and ask them myself.

Thanks guys
 

benk

Registered User
I don't see why a fuel tank sender (if that's what it is) should be wear and tear..?

ARB bushes: yes, I'd see that as wear and tear.
 

AL_B

Registered User
I recently had my fuel tank senders (as I think there are two, in the tank) replaced under warranty. That is with the Mondial warranty that Audi/VW now recommend.
 

madvw

Registered User
strange, as PLENTY of people have already had their ARB bushed replaced under warranty.

I recently took mine in, for its first MOT too.

i also enquired about an intermittant knocking on the drivers rear wheel - knowing full-well that it was a rear ARB issue.

Unfortunately, as i couldn't reproduce the problem they refused to replace anything.

They did however put the car on the ramps and "take a look for anything obvious"...

strangely, since then, it hasn't happened again...yet...
 

benk

Registered User
Well, then I'd suggest asking about ARB under warranty. It's a cheap job so I guess they are doing it as goodwill, or can someone confirm whether they don't see it as wear and tear?
 

jesters3

Active Member
VCDS Map User
Ditto as gek. Only thing to be wary of is that you have a 3 year or 60,000 mile warranty, it runs out which ever is the sooner. So if you have done 3 Years and 1 month you may not get it covered despite doing on 21,000 miles.
 

benk

Registered User
Ok, that's good to know, and I must admit I'm surprised, since the ARB bushes are the first to give up aren't they?
 
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