khyberpass
Registered User
OK - start by saying the car is great
now...
THE GOOD....
I bought my 2006 car from a car dealer in Preston - I thought the brakes were not great; but they sent them to an independent garage who said they were A OK...got it home and I still wasn't sure so went to a local audi specialist plus a kwik fit, who both said the front discs and rear pads were poor....surprisingly the dealer immediately ordered new front and back discs and pads...all credit to them...expected a fight, but great service instead...
THE BAD
booked my car into my local audi garage to have the 3.2 software update done (8088 in my case)...the garage continually failed to return calls, and I had to tell them the details of the software update (thanks Julian) 3 times including emails; and tell them the car was due for the coilpack recall...
guess what...when they phoned to say my car was ready, they had not done the software update as they said it didnt exist, . they said they would chase up and contact me back...but sure enough; no phone call...
THE FUGLY
I had new tyres on the car..when kwik fit looked at it, they instantly pointed out that my rears were "on the wrong way around" for the tread...
so Kwik fit, who normally get bad press were good; as was the supplying car dealer and the audi recall as i got new coilpacks...
Audi XXXXXXX were shocking call support and service...
and the tyre fitting place need to be shot at dawn if they dont know which way to put on tyres!!!?
Anyway, I will go to Audi Stafford from now on, as they get good reviews...
now...
THE GOOD....
I bought my 2006 car from a car dealer in Preston - I thought the brakes were not great; but they sent them to an independent garage who said they were A OK...got it home and I still wasn't sure so went to a local audi specialist plus a kwik fit, who both said the front discs and rear pads were poor....surprisingly the dealer immediately ordered new front and back discs and pads...all credit to them...expected a fight, but great service instead...
THE BAD
booked my car into my local audi garage to have the 3.2 software update done (8088 in my case)...the garage continually failed to return calls, and I had to tell them the details of the software update (thanks Julian) 3 times including emails; and tell them the car was due for the coilpack recall...
guess what...when they phoned to say my car was ready, they had not done the software update as they said it didnt exist, . they said they would chase up and contact me back...but sure enough; no phone call...
THE FUGLY
I had new tyres on the car..when kwik fit looked at it, they instantly pointed out that my rears were "on the wrong way around" for the tread...
so Kwik fit, who normally get bad press were good; as was the supplying car dealer and the audi recall as i got new coilpacks...
Audi XXXXXXX were shocking call support and service...
and the tyre fitting place need to be shot at dawn if they dont know which way to put on tyres!!!?
Anyway, I will go to Audi Stafford from now on, as they get good reviews...