Audi customer care is utter crap. Every time I chase for an update on my order, the salesrep doesn't respond - then I phone and he doesn't return my calls. Then I complain to the Dealership and he contacts me, usually saying he was on holiday. He's been on 'holiday' five times now (cough). His response is always with a 'what you doing bothering me' tone as well. When I told him I may have to cancel, he just said, 'you'll have to speak to my manager, but it will not be a problem'... to emails and three calls, still no response from his manager. Looks like I will just walk into the showroom and let fly. I had to do that when my TTRS got put on display in their showroom when I was waiting to get a collection date! Anyway, they'll plonk mine on the forecourt for £70k no doubt... my car was ordered before the price increase, so that'll be a ten grand mark up for anyone stupid enough to pay it.
I've sold my TTRS privately (for a rather good figure) and await my 718 GTS, which is due in 3 weeks - I ordered that two weeks BEFORE the RS3. So, I can get a Porsche quicker than a Audi Sportback... and the service from Porsche has been excellent. Like I said, I'm now looking for a delivery mileage car to replace my A45s that I use as my daily. I may even just get another Merc, it's been a very good car and has a better interior than the RS3, also dealers (not all) aren't taking the **** too much with prices. After all this, I'm not buying another Audi again, EVER.