Got another appt Saturday for second look.
However, actually think this is normal. Roads are not great here but I can handle the low speed ride.
It's the high speed ride that bothers me. On non perfect B roads or even motorways I usually get a constant rumble, vibration with fairly hard bump with any chance is surface.
I would have expected a motorway cruiser like this to handle high speed with more comfort , even on sports suspension.
Was looking at costs for trade in or suspension changes and neither is pretty.