Q5 Rear door lock issues

[skos]

It does not matter which way I have the child lock on or off, the rear door stays locked. It does not matter if I use a key fob or inside the carto unlock the doors, The rear door stays locked.

The only way I can open the rear door is to reach in and pull the open handle from the inside. This does not open the door but then allows me to pull the handle from the outside and open the door.

The rear door only opens if I pull the inside handle 1st ( This does not open the door), Then pull the handle from the outside ( This then open the door).

 

[bpodnar]

Door lock actuator is jammed. It can be repaired but better (easier) solution is to buy a new lock. Look for it on Ali express or EBay