Facelift Pirelli Tyre Defects - Response

sve170

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Not good must be your cars camber alignment then mate as other cars don’t seem to be suffering

Now it’s obvious many cars are having tyre issues, and others are not.

As mentioned it may be a dodgy batch of tyres from Pirelli, it may be a single batch during a certain period of tyre production.

It may also include a certain period during the build and set-up of the cars on the production line.

So how about starting a very simple poll where owners with the tyre issue report on the forum their build week, arrival in UK, mag-ride, or no mag-ride.

I will start with mine:
Not sure of build week, arrived in UK mid March 2018 following 2 weeks at port in Germany, registered 06/04/18.


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AudiNutta

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Not good must be your cars camber alignment then mate as other cars don’t seem to be suffering

Yep it has to be, exhausted with the battle I’ve got on tbh.
 

AudiNutta

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Now it’s obvious many cars are having tyre issues, and others are not.

As mentioned it may be a dodgy batch of tyres from Pirelli, it may be a single batch during a certain period of tyre production.

It may also include a certain period during the build and set-up of the cars on the production line.

So how about starting a very simple poll where owners with the tyre issue report on the forum their build week, arrival in UK, mag-ride, or no mag-ride.

I will start with mine:
Not sure of build week, arrived in UK mid March 2018 following 2 weeks at port in Germany, registered 06/04/18.


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My sets of front tyres were produced 12 months apart pretty much.

I will start a pole and a list of cars details of those affected as soon as I get 5, this is starting to take over a little now.

Audi UK are rubbish, 2 weeks and all I’ve done is chase their lack of contact.
 

JamesCrs3

Registered User
Everyone should just replace the Pzeros with PS4S', after 8k on the pzeros mind were on the wear bars and had 0 grip at all. They also made the car creak when moving slowlt with full lock. Have PS4S on now and it's like a totally different car.
 

sve170

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Everyone should just replace the Pzeros with PS4S', after 8k on the pzeros mind were on the wear bars and had 0 grip at all. They also made the car creak when moving slowlt with full lock. Have PS4S on now and it's like a totally different car.

I have just replaced my Pzeros (all four) at 10,000mls. I cannot fault them at all.
I had absolutely no signs of erratic wear, no issues with the front two either.


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DW81

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Yep it has to be, exhausted with the battle I’ve got on tbh.
If this was happening to me I would look at taking to a proper wheel alignment specialist Matt. Someone who knows there stuff and deals with this section of the car day in day out. Get a second opinion on the matter as I think you could be chafing your tail on this matter as this is now 4 pages in and still no outcome mate. Sometimes you just have to go another route on these matters and not back at the dealership
 

DW81

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I have just replaced my Pzeros (all four) at 10,000mls. I cannot fault them at all.
I had absolutely no signs of erratic wear, no issues with the front two either.


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Yep I agree on this. My PFL model as the R01 tyres and can not fault these. Run them with the correct pressures as stated on the door sticker and occasionally get abit of traction control issue but this only happens when accelerating of a speed bump. Won’t change them for changing sake.
 

Marshy

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For the cars affected it’d make more sense to check the tyre production date by looking at the week/year stamped on the tyres.
That way it’s a far more accurate source of information.

Date made looks like this
e684c3d5266d1aa03a3dbc1d316f6de4.jpg
 

Tom_L

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I have just replaced my Pzeros (all four) at 10,000mls. I cannot fault them at all.
I had absolutely no signs of erratic wear, no issues with the front two either.
+ 1. I drive about 250 miles a week, London <> Essex, mainly motorway / A roads. I got about 14K out of my fronts before replacing them, no pics but the wear was pretty even, maybe slightly biased towards the inner edge.

Unfortunately, I got a puncture in one of the rear's sidewall the other day (thankfully it wasn't a front) so replaced both rears at 17K, completely even wear. This is without being overly anal about tire pressures (checked every month or so)
 

sve170

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+ 1. I drive about 250 miles a week, London <> Essex, mainly motorway / A roads. I got about 14K out of my fronts before replacing them, no pics but the wear was pretty even, maybe slightly biased towards the inner edge.

Unfortunately, I got a puncture in one of the rear's sidewall the other day (thankfully it wasn't a front) so replaced both rears at 17K, completely even wear. This is without being overly anal about tire pressures (checked every month or so)

In all honesty I could have got quite a few more 1000’s miles out of them, but being in Scotland (extreme weather) I decided to change. My local Audi dealer is pretty decent and always get reduced cost on items like this.
Have been a very good customer over the years and he returns out loyalty on items such as tyres.


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sve170

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For the cars affected it’d make more sense to check the tyre production date by looking at the week/year stamped on the tyres.
That way it’s a far more accurate source of information.

Date made looks like this
e684c3d5266d1aa03a3dbc1d316f6de4.jpg

Just a thought 0907, is that not the 9th month in 2007?


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AudiNutta

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If this was happening to me I would look at taking to a proper wheel alignment specialist Matt. Someone who knows there stuff and deals with this section of the car day in day out. Get a second opinion on the matter as I think you could be chafing your tail on this matter as this is now 4 pages in and still no outcome mate. Sometimes you just have to go another route on these matters and not back at the dealership

I’ve done that, the car has actually never been into Audi for this issue. It’s had 3 wheel alignments completed, 2 by a specialist that spend their time setting up race spec evo’s but admittedly was done totally to within manufacturer specs albeit precisely. Then it was done by Pirelli. I’ve tried to get it sorted without involving warranty as I hate dealing with the dealers, it’s a nightmare but I’ve gone as far as I can myself. I’m back in touch with Pirelli and I have asked if they can help further and if they know of a location where I can go and get a 110% custom setup, so rather than just an alignment they will look at how the tyres sit on the surface. They said nowhere they know of basically and that they didn’t think that would solve the issue anyway. Do you know of anywhere I could go to get this kind of set up or somebody that is more specialist in this area? As always I’m happy to put a tank of fuel in the car if it means working towards a fix.

Audi want me to pay £120 for wheel alignment, like hell am I... this is a warranty issue! But this is the best bit, I can have wheel alignment done as frequently as I like with Audi (if I pay) and I’ve categorically been told that even if I did that and my tyres still wore excessively, there would be no warranty claim, no contribution to tyres and more concerning they admitted there would never be a fix for the car (if there is an issue).

I’ve been told I drive the car as an RS should be driven, it’s a race car for the road and there are too many variables for them to possibly agree there is a fault with the car. I’ve had it pointed out as ‘unsuial’ that the differences in my pre and post alignment printouts are quite different (all are green and within spec but are different), isn’t that the purpose of alignment? To correct a setting that will inevitably have gradually moved away from its specification?

My Mum doesn’t like it when I drive fast, but when I told her that she even said it was rubbish and said I don’t drive that fast or even fast that often (surprised me when she said that). There are people that drive these cars a hell of a lot harder than I do, mine normally gets it in a straight line and is rarely pushed around bends if ever... there is just no room for error on the roads and not worth binning it or even just trying to explore the limits in any sense. Mine has also spent many thousands of miles on the motorway travelling to different points of the country.

Sounds like a company that wants to help? Sorry, just getting me down again now as I’ve had all of this before with Audi and had equal response then.

This time was going to try and keep the goings on with myself and Audi off of the forum as it is very much read in detail by all parties, but stuff it.. not getting anywhere either way. Last update I had was waiting for a reply from the dealer, comes a time when Audi doesn’t respond to Audi.
 

AudiNutta

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For the cars affected it’d make more sense to check the tyre production date by looking at the week/year stamped on the tyres.
That way it’s a far more accurate source of information.

Date made looks like this
e684c3d5266d1aa03a3dbc1d316f6de4.jpg

As per previous response, I’m on my second set of tyres produced nearly a year later and issue is exactly the same if not more exaggerated.
 

AudiNutta

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Just a thought 0907, is that not the 9th month in 2007?


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The date stamping on the tyres works by week of year, so those tyres were produced in week 9 of 2007.
 
Just come across this thread, and glad to see it's not just my problem! I have a RS3 registered 1/3/18 just covered 8400 miles, last Friday I had a puncher on the front nearside tyre. After taking off both front wheels I find both tyre are goosed exactly the same as the ones shown in the pic from Audinutta. I will be contacting Pirelli tomorrow and have just logged a complaint with DVSA. Having two new Pirelli's fitted in the morning, however not sure that's a good idea after reading this tread?
 

tha_ben

Registered User
I also have this issue it seems,

My RS3 saloon was in at Audi for warranty work and part of the inspection they have found that my tyre is wearing badly.

The Audi cam message:
Front Left Tyre.
5.5 MM - Size - Wearing on extreme inside edge Pirelli P Zero R02 PNCS

Had car since September, its done just under 6000 miles.

Audi are recommending that the tracking should be checked.

Right tyre may of also been wearing badly, however i had to have this tyre replaced last Monday due to getting 2 nails in the tyre, one in the sidewall.

My RS has magride and is normally in dynamic mode, however mainly motorway miles.

Ive asked this to be progressed via Audi warranty, If the car is requiring new tyres every 6000 miles due to wear on the inside edge I would say we certainly have a problem...
 

sve170

Registered User
I also have this issue it seems,

My RS3 saloon was in at Audi for warranty work and part of the inspection they have found that my tyre is wearing badly.

The Audi cam message:
Front Left Tyre.
5.5 MM - Size - Wearing on extreme inside edge Pirelli P Zero R02 PNCS

Had car since September, its done just under 6000 miles.

Audi are recommending that the tracking should be checked.

Right tyre may of also been wearing badly, however i had to have this tyre replaced last Monday due to getting 2 nails in the tyre, one in the sidewall.

My RS has magride and is normally in dynamic mode, however mainly motorway miles.

Ive asked this to be progressed via Audi warranty, If the car is requiring new tyres every 6000 miles due to wear on the inside edge I would say we certainly have a problem...

There is definitely an issue with some of the cars, mine were checked last week again and at exactly 10,000 mls not a single sign of any irregularities on the tyres.


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AudiNutta

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So a little update then, I have started building a spreadsheet to keep track of those involved and specs of their cars, including the e-tron there are 12 of us on this small community.

Audi UK, still waiting for a response from them after they said they were waiting for a dealer response.... 3 days later..... will be back on the ball contacting them tomorrow as I'm back on rest days then.

Pirelli are coming to my house again tomorrow, as always fantastic service and response. They will be inspecting / photographing my tyres and sending it off to their quality department. This has come about because I have approached them once more asking for help as Audi aren't much of that.

Just a polite reminder to all if you do have this issue it would go a long way to contact Audi / Pirelli about it to build on our complaint.

If there are any newbies to this thread with the issue and you are reading this, if you can send me a PM I will make sure I get back to you ASAP and get you on the list ASAP as I don't always have the time to trawl the threads unfortunately.
 

AudiNutta

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Not trying to be funny but you guys should just get rid of your perilli tyres and save yourselves the headache.

And get more traction issues with Michelin? Get enough as it is haha. If it wasn’t for the kerb protection, the general aesthetics of the tyre I’d probably be more inclined to change.

Going from these awesome looking tyres to dead straight wall Michelin’s would be awful
 

Jonessy95

Registered User
On my pfl am running 255/30/19 on front and 235/35/19 Pirelli p zeros and am getting traction issues too , going around the corner a tiny bit slowly then going straight the traction light flickers , don’t know if Quattro is sensitive to different size tyres
 

sve170

Registered User
And get more traction issues with Michelin? Get enough as it is haha. If it wasn’t for the kerb protection, the general aesthetics of the tyre I’d probably be more inclined to change.

Going from these awesome looking tyres to dead straight wall Michelin’s would be awful

Agree, the Pirelli’s do look good on the RS, and not all the RS’s are having this issue.


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WilsonRS

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Pilot Sport 4 S's here with no traction issues.. incredible tyre.

I do hope you guys get your issue with the Pirelli's sorted, but as others have said it might be worth just swapping it up in the mean time.
 

AudiNutta

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On my pfl am running 255/30/19 on front and 235/35/19 Pirelli p zeros and am getting traction issues too , going around the corner a tiny bit slowly then going straight the traction light flickers , don’t know if Quattro is sensitive to different size tyres

It’s the traction system, very oversensitive... press the traction button once to put it into sport and problem solved.
 

AudiNutta

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Pilot Sport 4 S's here with no traction issues.. incredible tyre.

I do hope you guys get your issue with the Pirelli's sorted, but as others have said it might be worth just swapping it up in the mean time.

If I change to Michelin I’ve got no hope of ever finding a fix have I?

£800 a set it’s not something I can just afford to keep swapping and changing to be honest.
 

WilsonRS

Registered User
If I change to Michelin I’ve got no hope of ever finding a fix have I?

£800 a set it’s not something I can just afford to keep swapping and changing to be honest.

Maybe I'm missing the point but as far as I'm aware you don't get this issue with the Michelin - so there will be no fix to find? I might be a bit biased anyway - I had Pirelli Pzero's on my previous car and they were one of the worst tyres I've ever had so I didn't need an excuse to change them.

Honestly though I don't want to take this thread off on a tangent, I do hope you find a resolution to the problem with Pirelli.
 

AudiNutta

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Maybe I'm missing the point but as far as I'm aware you don't get this issue with the Michelin - so there will be no fix to find? I might be a bit biased anyway - I had Pirelli Pzero's on my previous car and they were one of the worst tyres I've ever had so I didn't need an excuse to change them.

Honestly though I don't want to take this thread off on a tangent, I do hope you find a resolution to the problem with Pirelli.

Apologies just the way I read the response by switching up isn’t the mean time implying changing back once sorted.

Pirelli really have been fantastic in handling this, have put Audi to shame so far and I am keen to stick with the brand. I’m happy with the tyre, I hardly push the car though but all that matters is that it suits my use just fine.

Reasons to not go for Michelin?...
1) Will have to change tyre size as the build isn’t the same.
2) Will lose the kerb protection and therefore the aesthetics of the tyre.
3) The traction issues that seem to affect probably 50% of users who have tried them.
 

AudiNutta

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UPDATE:

So Pirelli came to the house today (by Pirelli I mean my contact in the technical department), he was equally as baffled as he was when he saw the tyres first time around. Agreed the wear is going downhill rapid and both agreed I think that I don’t know if these will even last 10k this time.

Pictures have been taken and will be sent off to their QC department, but can’t see this getting anywhere with the small number of complaints they’ve had until Audi contact them. If Pirelli are absolutely inundated with complaints then maybe they would have to contact Audi, but at this stage no they won’t as they as Audi is a customer to them at the end of the day.


On the Audi UK front, got in touch with them and have been given an update. The local dealer despite never actually seeing the car for diagnosis has said there is “no fault” in their opinion and he tyre wear is down to how I drive the car, brilliant.. laughed down the phone at Audi UK. Guys, turns out we pay a £20k premium for an RS version of the A3 that’s made out of chocolate and doesn’t like to be driven out of order.

Anyway from that it was concluded that I have 2 options left, go to the motor ombudsman who can direct Audi on what to do and get a second opinion. I agreed I was happy to go to another Audi Centre, I’ve chosen which and made a booking unfortunately it’s not until the 26th March... arghhh.. these waits are so frustrating. Wheel alignment is not covered by warranty, but Audi UK are sorting this (guys another incentive to push your complaints).. otherwise it wouldn’t be going in, not paying Audi when it’s not my fault. All I’ve got to do is when the dealer finds the alignment is all ok, they don’t say there is no fault and make excuses but come out of it saying there must be a deeper issue that daily maintenance can’t find.

I can’t see these cars ever getting fixed, so if we all come out of it with contributions to future premature tyre consumption then that is probably the best possible outcome and as positive as I’m trying to be I think that’s the only thing that would ever be possible by way of a ‘fix’, more a way to soften the blow but can’t ever see Audi UK agreeing to that.
 

CWD

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Don't post much but I have been following this thread since the start and it is very strange that some cars are totally unaffected by this issue where as others are seeing it constantly even after alignment checks, my car has just gone through 4000 miles and is booked into Audi for an intermittent door locking issue with the keyless sensor on the passenger door on the 11th of March, I'm going to ask them to check the ware on the front tyres when its in, luckily it would seem I have one of the best dealers out there in Perth Audi so I will report on what they find. One thing that might be worth checking is what the alignment figures look like on cars that aren't effected, I know this might incur costs but it would be a good base line to compare with cars that do have the issue.
 

AudiNutta

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Don't post much but I have been following this thread since the start and it is very strange that some cars are totally unaffected by this issue where as others are seeing it constantly even after alignment checks, my car has just gone through 4000 miles and is booked into Audi for an intermittent door locking issue with the keyless sensor on the passenger door on the 11th of March, I'm going to ask them to check the ware on the front tyres when its in, luckily it would seem I have one of the best dealers out there in Perth Audi so I will report on what they find. One thing that might be worth checking is what the alignment figures look like on cars that aren't effected, I know this might incur costs but it would be a good base line to compare with cars that do have the issue.

It is very strange, build week and spec is irrelevant it seems to be totally random.

Please do report back, the more feedback we get either way will help in some way shape or form. Hopefully yours is ok and you aren’t one of the effected ones, you would see it at 4000 miles but obviously not down to the cords.

Alignment should be identical, all are aligned to the same spec.
 

AudiNutta

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CWD

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It is very strange, build week and spec is irrelevant it seems to be totally random.

Please do report back, the more feedback we get either way will help in some way shape or form. Hopefully yours is ok and you aren’t one of the effected ones, you would see it at 4000 miles but obviously not down to the cords.

Alignment should be identical, all are aligned to the same spec.

Yes agreed they should all be aligned to the same spec but it would be good to do a direct comparison to see if there are differences, one thing I have noticed on mine is one of the fronts runs a higher temp than the other at the same pressure, that could point to miss alignment or just a bad temp reading on that sensor....
 

AudiNutta

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Yes agreed they should all be aligned to the same spec but it would be good to do a direct comparison to see if there are differences, one thing I have noticed on mine is one of the fronts runs a higher temp than the other at the same pressure, that could point to miss alignment or just a bad temp reading on that sensor....

I doubt anybody without an issue is going to be willing to have their car aligned but the before readings will be irrelevant anyway just need to check the specs are the same.

Yes that’s normal, the fronts are basically encased in the engine compartment hence higher temperature
 

sve170

Registered User
Yes agreed they should all be aligned to the same spec but it would be good to do a direct comparison to see if there are differences, one thing I have noticed on mine is one of the fronts runs a higher temp than the other at the same pressure, that could point to miss alignment or just a bad temp reading on that sensor....

Have not noticed the tyre temp on my MMI.
The tyre pressures are showing in ‘bar’ but no temperature reading?



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