Just had a call from them (Not my sales guy ....my business manager). I am due to go in to see my BM tomorrow and he wanted to know how I had decided to pay for the additional required money. HAHA.....I explained that I had made my view on this clear in an email to my SG. He wasn't aware of this and came out with the same drivel that my SG did "You've had such a good deal so far we cannot do any further discount" ...... I then explained my contract and what it stated about part ex .......He then stated that there was another copy of my contract printed after the one I had signed (This was because I asked for the non-smoking pack) and apparently on this order form it stated "Part ex figures to be reviewed closer to the time" ......I have never seen this document ....I have not signed it ......and wasn't even aware it existed. I told him I was disappointed that we are having to have this discussion at this stage of the sale and that I am not paying the difference.
He has gone to speak to the sales manager.