No sound when device is connected to Bluetooth

Avib

Registered User
Hello,
Something strange happened few days ago, and I can't understand what is the reason.
I came into the car, the device was automatically connected via Bluetooth, but when I tried to play a song there was no sound at all (just like it's in mute). The Radio and the Speaker work perfect, only the media stopped producing sound.

I tried to reset MMI, it didn't work. I tried to change phone device but still the same issue.
I have no idea how to even start investigate it, do you have any suggestions? Is anyone familiar with this issue?

I own A3, 2013

Thanks.
 
Last edited:

ch1z64

C'mon you's bhoy's in Green
VCDS Map User
Silver Supporter
Needing more info on the type off unit if it's OEM or aftermarket
 

Avib

Registered User
It is OEM, I didn't change anything in the car.
Please let me know if there is any additional info I can provide.
 

SootySport

Registered User
Something in your phone settings set to mute/allow/disabled?
 

Avib

Registered User
That's what I thought at the beginning, but I tried with another device and it was exactly the same.
Device is able to connect via bluetooth, and I can make phone calls with sound, but when I switch to media, there is no sound...
 

ch1z64

C'mon you's bhoy's in Green
VCDS Map User
Silver Supporter
It would help if you can give a better description of the OEM headunit as there is a few , plus has the music always come from your phone via Bluetooth.
As far as I remember the MMI works CD or iPod , Bluetooth I have never heard off it being used to Stream music from your phone unless it is an Aftermarket headunit , just I have the RSN-E in my car and all Bluetooth does it throws the mobile numbers from phone to HU + works phone calls incoming + outgoing
 

abmat

Well-Known Member
VCDS Map User
+1 on this. I can only use the phone over BT, not play music. The only time I’ve been able to do this is with apple carplay in a vag car
 

Audifin

New Member
Hello,
Something strange happened few days ago, and I can't understand what is the reason.
I came into the car, the device was automatically connected via Bluetooth, but when I tried to play a song there was no sound at all (just like it's in mute). The Radio and the Speaker work perfect, only the media stopped producing sound.

I tried to reset MMI, it didn't work. I tried to change phone device but still the same issue.
I have no idea how to even start investigate it, do you have any suggestions? Is anyone familiar with this issue?

I own A3, 2013

Thanks.

Hey,

Did you ever solve this problem?
 

phil_w

Active Member
VCDS Map User
i think this was in the wrong thread - judging by the date likely an 8v not 8p A3


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