No help from Audi

Baza54

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I purchased my Audi A3 1.6 tdi trip tronic in Sept last year 31,000mls one owner and driving the vehicle experienced no signs of what was to come.
6 months later after a round trip journey of 200mls when parking the car it lost drive forwards or reverse.
On calling AA they discovered two fault 3rd and 6th gear selection faults, on re setting and I was able to drive the but the gearbox was making a row and then lost drive again in a very short distance.
Taking the car to a independent Audi sppecialist garage (authorised by AA as had repair covert £500) it turned out to be the control unit (first diagnosis) on receiving the new ecu it came with a bulletin from Audi stating the g/box needed inspecting for certain signs. On inspection and finding these certain signs, it was stated that a new g/box was required as well. Cost overall £55 short of £6,000.00.
On contacting Audi for some sort of help or goodwill I have been totally blanked.
Hence my rant do you think a 3.5 year old vehicle that has done 35,000 miles does not deserve some compensation weather or not I'm the original owner or second. The vehicle had a service history the last two not at a dealer.
On investigating its past history the only warranty item done was a seat belt replacement.
As a motor vehicle technician for 27years I am glad I am out of this trade.
 
this is audi mate from what i gather you need to keep hassling them to help depends how much time and patience you have i have neither as i tried claiming for paint work defectand got nowhere but some people have after months of back and forwards with audi.
 
Keep complaining the gearbox should not be u/s after 35.000 miles..
Have you tried contacting ceo for the uk . I don't have contact details but you should be able to get them , also go to Auto express with your story they may run it and get you something ., Its all worth trying .
Good luck ......
 
Audi usually offer "good will gesture" if the car has full Audi service history, without that they generally don't offer good will gesture on out of warranty issues.
 

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