ikevinaugust
Registered User
So I picked up my new 2020 S3 last week and the ride was abnormally rough and stiff. I took it back in to the dealer after taking photos of the 4 shocks and seeing some purple shipping blocks/ strut pucks in the rear only (picture attached) and the front looked normal to me.
When I took it back in, they said they also checked the front but I still feel like the ride is abnormally harsh and even though the service guys have said they checked I am wondering if there is a chance they are still in.
What I am trying to find out is if they would be underneath the dust cover as shown here as a common problem for a new GTI:
https://forums.vwvortex.com/showthread.php?6978296-Quick-Guide-to-Remove-Strut-Pucks#/topics/6978296
OR
if they are always visible without jacking up the car and moving the dust cover, etc. which is what the dealership initially told me?
I would assume all cars are shipped the same way and it would be impossible for the dealer to not remove all of them but since they didn’t remove the rear ones the first time I am still paranoid. I am assuming someone on here has had the front ones left on as well and can tell me exactly what they look like and where they would have been.
Thank you!
When I took it back in, they said they also checked the front but I still feel like the ride is abnormally harsh and even though the service guys have said they checked I am wondering if there is a chance they are still in.
What I am trying to find out is if they would be underneath the dust cover as shown here as a common problem for a new GTI:
https://forums.vwvortex.com/showthread.php?6978296-Quick-Guide-to-Remove-Strut-Pucks#/topics/6978296
OR
if they are always visible without jacking up the car and moving the dust cover, etc. which is what the dealership initially told me?
I would assume all cars are shipped the same way and it would be impossible for the dealer to not remove all of them but since they didn’t remove the rear ones the first time I am still paranoid. I am assuming someone on here has had the front ones left on as well and can tell me exactly what they look like and where they would have been.
Thank you!