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Q7 New order Q7 still stuck at Port Of Emdem delay

Q7-888 Jul 25, 2020

  1. Q7-888

    Q7-888 Registered User

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    Hi all, I recently ordered a new stock Q7 Sline back in 4th June, and have been notified by dealer has been stuck awaiting for exit at port of emden since 18th June, it is suppose to arrive end of July as an ETA. However, still nothing and has been stuck at Port Emden for over 5 weeks now! Guessing its due to covid delay and backlogs. Anyone experiencing similar issue with their Q7 or any new/stock. Have also attached my order status via the Audi and the API JSON.

    Any advice on how I can track the ships or what vessels Audi uses? Fyi, first time Audi buyer.

    Thanks!
     

    Attached Files:

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  3. cosmicblue

    cosmicblue Registered User

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    Yeah, been there in the past myself. Your car is at the docks with thousands of other cars waiting for a car carrier to arrive. When I last looked, depending on where the supplying dealer is the car will be delivered to either Felixstowe or Immingham. You can torture yourself by tracking the car carriers in and out of port using the Marine Traffic web site. https://www.marinetraffic.com/en/ais/home/centerx:7.165/centery:53.336/zoom:14
     
  4. Q7-888

    Q7-888 Registered User

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    Dealer is in Eastbourne.. the Martine traffic looks :/ ... Haha I'm guessing it eventually arrived? How long did yours take? And how long does it take to reach UK once car carriers is shipped?
     
  5. cosmicblue

    cosmicblue Registered User

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    About 10 days after leaving Emden is fairly typical.
     
  6. Q7-888

    Q7-888 Registered User

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    Just feels like it's never gonna ever reach here with the thousands of cars.. should have went for production order rather than stock since wait time is probably the same, just realised the new 2021 models will have auto assist parking as part of c&s pack and mine is the 2020 pre built :(
     
  7. cosmicblue

    cosmicblue Registered User

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    The MY changes on Audi are about 9 months apart - typically get announced mid year with the 1st deliveries late August/September. I have had many new Audi cars over the years and then 'woke up to the financial stupidity of PCP deals' and have bought 9+ month old cars ever since so don't put myself through the pain of waiting anymore.
     
  8. mattmars

    mattmars Registered User

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    Is there any update on your Q7? I'm waiting for one too. Code=39. Does that mean it has shipped? Thanks!
     
  9. Q7-888

    Q7-888 Registered User

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    39 means on the boat already, probs 10 days to reach UK as other user have said... Can you send a screenshot, mine is still showing 38!! Still at Emden :( see the screenshot attached for all the status code. When did you order yours?
     

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  10. Q7-888

    Q7-888 Registered User

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    Good news, seems the car is moving on route to UK with code 39 :) finally... Not long now Id imagine 2-3 weeks possibly!
     

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    mattmars likes this.
  11. mattmars

    mattmars Registered User

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    Here is a screenshot. Factory order placed 18th May, was originally told car would start build 20th July but that came forward for some reason.
     

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  13. Q7-888

    Q7-888 Registered User

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    Awesome, yours is probably on the same ship as mine in that case! Did you order with sound and comfort pack? The july orders now have auto park assist with c and s pack.. very annoying as I wanted to add that in :/ and it was unavailable as an option. I'll live with the 3D camera I guess.. hope the rest of order goes well for us!! Fingers cross.. which dealer you with? Not sure how you're reg plate will work as yours is 2021 and that doesn't come in until September.
     
  14. mattmars

    mattmars Registered User

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    Yes, I have ordered C & S pack. I think my car may be 2021 spec so could have the updated B & O sound and the auto park assist option. I'm not going to lose any sleep if it hasn't got the latest updates though. Does your screenshot show your car as 2020 or 2021 model year? I input my VIN code to the Audi app on my phone and it does seem to show that it has the 2021 updates. Dealer is Audi Crawley. I won't register the car until 1st Sept so it will be on a 70 plate.
     
  15. Q7-888

    Q7-888 Registered User

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    Nice that's awesome.. mine is 2020 stock prebuilt to spec already but had a huge contribution from dealer. I'm only keeping it for 3 years so not guna loose sleep over it like you mention haha. Just can't always keep up to date with the latest tech these days in cars. Let me know once yours has landed in UK. Can't wait.. the facelift looks amazing along with the Q7 style dash and air suspension is comfy as hell
     
  16. mattmars

    mattmars Registered User

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    Out of interest why would it take 10 days to get from Emden to a UK port? I thought it was around a 12 hour crossing?
     
  17. Q7-888

    Q7-888 Registered User

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    10 days seems to be what other audi users have said.. yours was on ship on 25th and still not in UK.. so most likely 10 days id imagine overall with all the docking, customs process and etc :S
     
  18. Q7-888

    Q7-888 Registered User

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    My status just changed to arrived in the UK! Wow.. did it went on a speedboat? Exactly 24 hours.. and it arrived in UK, code status is now 40. Seems like it just landed in sheerness under thames highway ship name :) check your status too
     

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    mattmars likes this.
  19. mattmars

    mattmars Registered User

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  20. mattmars

    mattmars Registered User

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    Nice one. I'm still stuck at 39.
     
  21. TripleD

    TripleD Audi S4 Avant Owner

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    What sort of huge discount? Just looking now and been given a BE 50TDI pricing for a stock car.
    I assume it won’t have park assist from what you say?!
     
  22. Q7-888

    Q7-888 Registered User

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    If it's 2020 plate then no park assist.. only 2021 plate 70 would have it.. but it'll be 6 months to build if you want factory order. My discount was a huge deposit contribution from dealer, hence lower monthly of around £567 including maintenance a month
     
  23. TripleD

    TripleD Audi S4 Avant Owner

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    Well it’s in country but would probably be a 70 plate, but not sure how long it’s been here so I guess it wouldn’t
    567 is a good deal but I guess that depends on your deposit and deal.
     
  24. Q7-888

    Q7-888 Registered User

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    The dealer should be able to confirm yours.. also the car needs to have comfort and sound pack with b&o, that should be the give away that it has park assist, rather than parking system plus which is the one I've got on spec list
     
  25. TripleD

    TripleD Audi S4 Avant Owner

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    I'll get it confirmed during the test drive on Saturday. Currently it's looking like the deal has £10.7k off the car which I thought was pretty good. But at £70k list to get anywhere your monthly amounts a deposit of around £14k is needed assuming PCP, but as you mentioned maintenance I assume you are leasing?
     
  26. Q7-888

    Q7-888 Registered User

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    Yeups leasing.. 5k deposit and they contribute 3k, PCP doesn't work too gd for me as I don't want to own a car after 3 years warranty runs out. Listing price was around 63k with comfort and sound, s line metallic.
     
  27. TripleD

    TripleD Audi S4 Avant Owner

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    Who did you lease through? Might take a look :)
     
  28. Q7-888

    Q7-888 Registered User

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    Select car leasing.. offers are mainly on stock models as they need to sell them quickly, feel free to take a look :) been leasing 6 years now. Only headache is when you return it and there's scratches and etc you may need to pay for it if it's beyond usual wear and tear not sure if the same on PCP if you give it back
     
  29. Q7-888

    Q7-888 Registered User

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    Also if going for pcp why not new production car :) as you will also get the new park assist
     
  30. TripleD

    TripleD Audi S4 Avant Owner

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    Stock car discounts are heavier than order discounts, plus I’m impatient
     
  31. Q7-888

    Q7-888 Registered User

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    Just saw my order tracker my q7 finally arrived, if you're going for stock make sure it's in country otherwise expect 3 months wait :/ mine was at port since June 3rd to ship from Germany! And it was stock waiting to be shipped at port. How did the test drive go?
     

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  32. TripleD

    TripleD Audi S4 Avant Owner

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    The cars in question are in UK stock cars.
    Test drive went well, test drove the X5 and Q7 then the missus test drove an A1 so looks like and expensive month.
    X5 is better handling and prefer the iDrive over the Q7 touch screen. Q7 felt faster and was an easier cruiser.
     
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  34. Q7-888

    Q7-888 Registered User

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    Yea I agree.. if comfort then go for Audi, otherwise X5 for the drive. I need a decent 3 row so had to go for Q7 in the end for the lil ones. X5 3 row was unusable at all
     
  35. TripleD

    TripleD Audi S4 Avant Owner

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    Any sign of yours yet?
     
  36. Q7-888

    Q7-888 Registered User

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    Yeups got delivered today. Looks awesome :) just realise it also has the Alexa integration now.. pretty cool. Guna take it for a proper drive tomorrow :D made your final decision yet?
     
  37. TripleD

    TripleD Audi S4 Avant Owner

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    Yup, 19 plate Q7 inbound soon
     
  38. Q7-888

    Q7-888 Registered User

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    Awesome.. which trim ist?
     
  39. mattmars

    mattmars Registered User

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    Mine has finally reached status 40. It was status 39 from 25th July to 18th August. Hoping for an early September delivery.
     
    TripleD likes this.
  40. TripleD

    TripleD Audi S4 Avant Owner

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    50TDI black edition, c&s pack in orca black
     
  41. Midmania

    Midmania Registered User

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    I ordered my Q7 on the 19th Aug. Stuck at order status 10 so far for a month with a build date currently to start 9th November. It has already been changed from the 16th Nov. Is it likely to change again and come forward? I am impatient, and could really do with the car at the moment, but the specs were important for me. Thanks in advance.
     
  42. mattmars

    mattmars Registered User

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    I can only speak from my recent experience. I ordered a Q7 in mid May this year. Original build date was late July. I was stuck at order status for a good while and then suddenly it jumped to your car is built and in quality control. The car arrived in the UK mid August and was registered 1st Sept. 3 months from original order to arrival in the UK. It is 2021 model and I am really pleased with it.
     
  43. Midmania

    Midmania Registered User

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    Thanks for your input - At present I am looking at 4 months - I am not sure whether the tracker will just jump - I know it is sad, but I do check it daily, but sometimes that is just depressing - :)

    It has come forward a week - really hope that it will just jump and confirm soon for a build date that is earlier.

    What spec did you get? I went for the S-Line 45 with C+S, Tour and City Packs,

    Cheers
     

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