1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

MyAudi App missing service history

Deezer-D Jun 1, 2018

  1. Deezer-D

    Deezer-D New Member

    27
    3
    3
    The service history for my S3 was showing up in the myAudi app up until today. I rang My local Audi dealer to book in for a brake fluid change today and while I was on I got them to update their records to match my personal registration plate. Could this be the reason for the service history no longer showing?


    Sent from my iPad using Tapatalk Pro
     
  2. Avatar

    Google AdSense Advertisement


  3. Svenedin

    Svenedin Well-Known Member Team Navarra Audi S3 quattro S tronic

    354
    344
    63
    I was on the myAudi website today and it’s a bit of a mess. There’s a Beta version running as well as the old version and neither of them are showing my service history or warranty details. In other words, I think it’s an IT issue.
     
    Deezer-D likes this.
  4. Deezer-D

    Deezer-D New Member

    27
    3
    3
    Cheers, i was hoping it was an IT problem and me changing the reg was just coincidence


    Sent from my iPad using Tapatalk Pro
     
  5. Svenedin

    Svenedin Well-Known Member Team Navarra Audi S3 quattro S tronic

    354
    344
    63
    I think it's linked to the VIN so the reg number change should make no difference. I changed my reg soon after buying the car and the service history did work until the recent IT "upgrade" at Audi's end.
     
    Deezer-D likes this.
  6. Deezer-D

    Deezer-D New Member

    27
    3
    3
    I have paper copies of the history and there’s no reg on them just the VIN so hopefully you’re right


    Sent from my iPad using Tapatalk Pro
     
  7. selleym

    selleym Member Team Sepang Audi S3 quattro S3 Saloon Manual

    40
    43
    18
    Nothing for me either on the app or either site. Used to be there. Site is so ****
     
  8. Ormesome

    Ormesome Well-Known Member Team Monsoon Audi A3 TDi

    872
    618
    93
    Which app are you guys using? I have the red newer app and its fine for me. Also, can you guys log in online instead of the app to check? if the app is in beta stage then perhaps its better to check the website as that will be more stable and clearer indication.
     
  9. stote

    stote Member

    34
    16
    8
    I have the red app version and me too can’t see the service history, just done a service at main dealer and nothing is showing within the application.
     
  10. Deezer-D

    Deezer-D New Member

    27
    3
    3
    Still not working for me in the app or via the website. I’m in Audi on Friday so will ask if there’s a known issue


    Sent from my iPhone using Tapatalk Pro
     
  11. Ormesome

    Ormesome Well-Known Member Team Monsoon Audi A3 TDi

    872
    618
    93
    Just signed in online and clicked to access the "beta" version and its not there for me. There was a warning through stating that everything was being crossed over so im sure its just a few days it will be there.
     
  12. Avatar

    Google AdSense Advertisement


  13. Deezer-D

    Deezer-D New Member

    27
    3
    3
    It’s been missing for a couple of weeks now since I first posted


    Sent from my iPhone using Tapatalk Pro
     
  14. selleym

    selleym Member Team Sepang Audi S3 quattro S3 Saloon Manual

    40
    43
    18
    Doesn't show in either Site normal or Beta for me.
     
  15. DonnyDriver

    DonnyDriver Active Member

    176
    36
    28
    I asked about this issue and got this response from AudiUK:-

    We apologise for any inconvenience this has caused. The myAudi app/website is currently undergoing required maintenance work and software updates. This is to ensure that the myAudi app/website is complying with the General Data Protection Regulation (GDPR). Audi UK has been advised by AUDI AG that the Digital Service Schedule should be available as soon as possible, however, we do not have a specific timescale yet.
     
  16. selleym

    selleym Member Team Sepang Audi S3 quattro S3 Saloon Manual

    40
    43
    18
    That means a long time :racer: haha
     

Share This Page