iphone caput

Brennan

Former Audi Driver
So tried again updating my phone and this time it finished it off, phone is stuck in a recovery mode.

its stuck on the plug into itunes screen. So i called Apple technical support today and they told me there were no appointments today that i'd have to wait, however if i wanted to pay £29.95 i'd get a new 5S sent out to my home address.

Dont know what to do, feel that i shouldnt really have to pay that as its apples fault, their update broke my phone.
 
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