They need to stem the toxic use of claims management companies and the massive costs associated with them and constantly trying to get people to claim for personal injuries.
I had an accident two weeks ago, and so far have had to deal with;
Insurer -> Passed me onto a "Claims management firm" aka a solicitor to manage my claim -> Their using a third part insurer to "handle" my hire car and "absorb" the costs so i don't to worry about them. It's no wonder insurance is so high, I massively regret using my own insurer and really wish i had gone direct with the other insurance company to deal with this. They seemed much more efficient in there solution proposal.
It also highlighted the difference between insurers, my neighbour had an accident a day before me, her car was in the garage and she had a hire car in 24 hours, she had her car back fully repaired before mine had even had the insurers assessor come look it over.
Sorely disappointed, and i will be changing insurer next year.