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I got my A3 - few questions though!?

KIlberz Nov 7, 2020

  1. KIlberz

    KIlberz Registered User

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    Took delivery of my A3 Edition 1 35 S-tronic TFSI and loving it!

    Managed to finally get it working on my Audi app (tip change the pin in the app and it starts working).

    Anyone know why can't lock / unlock the vehicle or set climate to warm up the car like you can on other Audi's ?
     
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  3. Chris.D

    Chris.D Registered User

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    I might be wrong, but I don’t believe either of those features are available on the 8V A3 in the UK so they might not be available on the 8Y. I’m making the assumption here that you mean via the app.
     
  4. jsnbts

    jsnbts New Member

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    I have the same car as yourself (received last week!), and I'm also struggling with My Audi.. the app seems connected as I can view fuel levels etc but it still shows connection error messages. I also can't do the things you describe, and I also can't work out how to activate things like 'Online Radio'..
     
    Mryolon and Euans2 like this.
  5. Chris4410

    Chris4410 Registered User

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    Do Audi not have similar people in the dealerships to BMW, they are experts on all these types of features and are specifically there to help owners setup them up.

    My TCR has a lot of these features, and on collection day the VW specialist went through and setup all the features and then explained them. I would expect Audi to do the same, no point having these features if they don’t work, or owners can’t set them up.
     
  6. Sparks43

    Sparks43 3rd Gear

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    You'd like to think so - Difficult at present but they could talk you through it at a distance

    I do think that some of the features you are talking about, may not be available yet, but the car has the capabilities - There was talk of an update at the end of October but that may have been delayed because of lockdown!!
     
  7. Chris4410

    Chris4410 Registered User

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    Have you done a search on YouTube? More often than not there is a video there posted by Audi themselves or an owner walking you through setting these kinds of things up, I have found a lot of useful tutorials there.
     
  8. unknownDan

    unknownDan New Member

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    Do you get a ‘Link vehicle’ message in the app saying that the infotainment services are not yet linked? As far as I am aware I am fully set up in the car and the app so unsure why I am seeing this.
     

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  9. AudiA3Newbie

    AudiA3Newbie A3Newbie

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    Yes I am the same.
    it shows things like mileage, fuel, doors locked. You can’t lock/unlock doors or start engine yet. I heard it’s a feature for the future but no one knows for sure yet (well certainly not at my Audi).

    There’s a tab on the app called Functions on Demand / Go to Shop but there are no options available in there yet. Again, maybe a future option.
     
  10. S15THM

    S15THM Daytona S3 Saloon

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    The ability to start the car remotely through the phone app really appeals to me. Jaguar do this on the F-Pace (and probably other models too) and it's one of the handiest things ever in Winter or the height of Summer to make sure the climate is spot on in the car for you getting into it.
     
  11. AudiA3Newbie

    AudiA3Newbie A3Newbie

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    Me too. I remember a guy at work telling me how his car (can’t remember what car) could start remotely years ago so it’s not like it’s something new.
     
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  13. A4B9

    A4B9 Registered User

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    Surely the eco warriors that manufacturers have to kowtow to these days wouldn’t approve of you being able to get your car to idle remotely?
     
    AdamInKent likes this.
  14. Sparks43

    Sparks43 3rd Gear

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    the functions on demand are for the etrons at present - they have for example Matrix Headlights fitted but not specced - for a payment you can activate them for a trial period and if you like it then pay to upgrade

    locking/unlocking etc I think is to come
     
  15. auzzam_crd

    auzzam_crd Member

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    Hey guys noticed you guys had the edition 1 stronic 35tfsi.

    Did yours come with electric seats? Watch this video it should have and I'm trying to get Audi to publicly acknowledge it. Since I've been blogging about it the 35tfso has disappeared from the configurator.

    Hope this helps guys, I registered to help spread the word to make sure we get what we paid for. If you hear we were not supposed to have this due to mhev as I was initially told. This is wrong.

    Every edition 1 should have come with the seats. I'm trying to get them to tell us how they will fix it;



    Thanks

    Auzzam
     
  16. KIlberz

    KIlberz Registered User

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    On the app change your pin a few times and it should start working, this solved it for me.
     
  17. AudiA3Newbie

    AudiA3Newbie A3Newbie

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    What does this infotainment section do? I’m having the same trouble.
     
  18. Mryolon

    Mryolon New Member

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    Same here. I have new A3 and get connection error messages on the My Audi app. Also told me the car and boot was unlocked....I checked and it wasn't.
     
  19. unknownDan

    unknownDan New Member

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    This fixed it, thank you. Although I do not have any additional options so not quite sure what there was to link!

    Hopefully the remote locking and air con control comes soon as mentioned above!
     
  20. KIlberz

    KIlberz Registered User

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    Yeah, I know, only thing you can do at the moment is seeing the info and the location on a map.

    Though as a key user the MMI Says (on startup) X User has remote access rights. Suggesting we should be able to unlock/lock the car with the mobile phone be it through remote key
     
  21. Mryolon

    Mryolon New Member

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    Do you mean just change the pin in the app Account Settings or do you have to do anything in the car MMI as well?
     
  22. KIlberz

    KIlberz Registered User

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    So long as your MMI is setup with the correct email and password of the myAudi account and you can see the basic details via the app but you have a message near the top saying it's not linked properly then the resolve for me was to go into the app then the settings/profile and change the pin a couple of times. When I got in the car later to go for a drive it started all working and linked up.
     
    Fred_T and Mryolon like this.
  23. WrathnRuin

    WrathnRuin New Member

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    Hi
    Remote locking and connect key, via myAudi app has never worked! It’s going in to the dealership next week to be looked at.
    Digital services say the settings are not applied to my car but the dealer says they should be??
     
  24. Sparks43

    Sparks43 3rd Gear

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    Is it available yet - can you see the option in the app and if so where
     
  25. KIlberz

    KIlberz Registered User

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    Let us know if they manage to sort it, I know that this isn't available yet for the A3 but I don't know if the dealership can enable it or not.

    Nothing in the app at the moment. As above, I've heard rumours that the dealership have a level of control over this to switch things but not confirmed. I don't know if the A3 will get any remote functions such as locking or climate control but it would be nice if we do.
     
  26. WrathnRuin

    WrathnRuin New Member

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    Nothing in the app and the section on the MMI in the car is missing. My dealer is adamant that this should be on my car, especially as it’s one of the features that helped convince me to get the car.
    Not sure how they will test it as I now can’t connect to the car again on myAudi :rage:
    Anyway I will let you know next Friday
     
  27. KIlberz

    KIlberz Registered User

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    Keep us posted, and good luck! :icon thumright:
     
  28. jsnbts

    jsnbts New Member

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    This worked for me too, thanks for the tip!
     
    KIlberz likes this.

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