How to setup wireless apple carplay

I am dumbfounded by this. Surely dealerships should just be able to flash a software update to early builds. I ordered mine in June and picked up in late September, so don’t have the software version (which might also explain my MMI screen flickering using wired Apple CarPlay).

So much for being a loyal customer and adopting early. Awful.
 

auzzam_crd

Registered User
I know bud, its annoying but what can I say ... it took them 3 weeks to finally admit it existed and retract their previous "there is no car in the UK that has this" statement.

This was after I showed them video evidence and laughingly they requested chassis numbers of the cars that had it...

I do think the general attitude stinks, our cars had a 1 year old software update placed on it at a time when the latest software existed.

There is no acknowledgement for the fact we were given outdated software when the car was built but instead just a "well its included on the newer built cars".

The problem is no where on the website does it officially state that wireless carplay is available, so its hard to argue the point we should be entitled to it.

When I asked the dealer for the upgrade, they said it is chargeable unless Audi-UK come out and say there is a fault and suggest the upgrade.

Audi-UK see no problem with giving us the older software (when the May version was in existence)
 
I know bud, its annoying but what can I say ... it took them 3 weeks to finally admit it existed and retract their previous "there is no car in the UK that has this" statement.

This was after I showed them video evidence and laughingly they requested chassis numbers of the cars that had it...

I do think the general attitude stinks, our cars had a 1 year old software update placed on it at a time when the latest software existed.

There is no acknowledgement for the fact we were given outdated software when the car was built but instead just a "well its included on the newer built cars".

The problem is no where on the website does it officially state that wireless carplay is available, so its hard to argue the point we should be entitled to it.

When I asked the dealer for the upgrade, they said it is chargeable unless Audi-UK come out and say there is a fault and suggest the upgrade.

Audi-UK see no problem with giving us the older software (when the May version was in existence)

I can't understand why they had such old software, you couldn't order the car until March so build dates would have been quite a way ahead anyway
 

SamB2020

Active Member
My build date was mid September and the car delivered to me end of November. ( I didn’t order the car it was a group stock vehicle) my software is October 19 when I mentioned this to Audi uk and Audi digital they both told me that the latest software available should of been installed at the pdi stage . My car is booked in on Monday for another issue and they said they will look at the software version. I’ll have to wait and see if they flash upgrade it or just leave it with software that essentially was a year old when I got the car.
 

auzzam_crd

Registered User
fingers crossed bud, look forward to the update (excuse the pun)...

Hopefully if the do it for you then they could potentially do it for other owners, but all I have got from them so far was build configurations change from time to time, at the time your car was built the october 2019 was the standard image.

Not sure I buy that, but then again it would not surprise if the story changes again.
 

SamB2020

Active Member
fingers crossed bud, look forward to the update (excuse the pun)...

Hopefully if the do it for you then they could potentially do it for other owners, but all I have got from them so far was build configurations change from time to time, at the time your car was built the october 2019 was the standard image.

Not sure I buy that, but then again it would not surprise if the story changes again.

So my car has been back to the dealership and basically whatever software is installed in the factory is what you get.
The dealer and Audi digital both agree that it should have the latest version.
They have passed my comments on to Audi in Germany and were awaiting there response.
 

Ludus

Active Member
Handy video I made for any owners who may need help with this:




I don't understand, i've asked 4 separate dealerships if these vehicles have wireless carplay yet, every single one of them explicitly advised it DOES NOT have wireless carplay, and will not have it any time soon and there are no plans for it to come to the UK. I've said to a couple of them I've seen people in the UK that have it and they still refuse to accept it and tell me it's not available in the UK and nobody has it. I'm dumbfounded... How can Audi's own staff not know this, I don't understand... there's no mention of wireless carplay anywhere on the website, spec sheet or brochure and every staff member i've dealt with refuses to admit it exists in UK spec. Why is there such a disconnect of information on something as simple as wireless carplay. Audi need to get it together.
 

SleAze

Registered User
Hey, on my brand new S3 I have a SNAPSHOT of AUGUST 2020, but it doesn't let me connect to wireless apple carplay.
Any idea why?
It simply stays on normal bluetooth connection
 
Hey, on my brand new S3 I have a SNAPSHOT of AUGUST 2020, but it doesn't let me connect to wireless apple carplay.
Any idea why?
It simply stays on normal bluetooth connection

Do you see Wireless Carplay under Apps on the MMI - What phone are you using

Also do you have 2 x USB-C Connectors or 1 normal USB and 1 USB-C
 

SleAze

Registered User
Do you see Wireless Carplay under Apps on the MMI - What phone are you using

Also do you have 2 x USB-C Connectors or 1 normal USB and 1 USB-C
Hey, 2 usb-c in the front (under the MMI), iPhone 11 PRO MAX

I see nothing regarding wireless CarPlay, only Audi smartphone interface.
 
Hey, 2 usb-c in the front (under the MMI), iPhone 11 PRO MAX

I see nothing regarding wireless CarPlay, only Audi smartphone interface.

Ok - This might work - On the phone under settings, bluetooth , Audi MMI whatever it is for your phone - Then you have a little i at the end - go into this, there is an option for CarPlay - turn on - also Show Notifications (switch this on for text messages to come through when not on carplay if you want to)

Back to the car press the House Button and make sure phone connected - There should be tile that says Phone APPS - Wireless Carplay should then be an option under there.
 

SleAze

Registered User
Ok - This might work - On the phone under settings, bluetooth , Audi MMI whatever it is for your phone - Then you have a little i at the end - go into this, there is an option for CarPlay - turn on - also Show Notifications (switch this on for text messages to come through when not on carplay if you want to)

Back to the car press the House Button and make sure phone connected - There should be tile that says Phone APPS - Wireless Carplay should then be an option under there.

That's what I see on my iPhone, and S3 MMI. Hope that helps.
 

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That's what I see on my iPhone, and S3 MMI. Hope that helps.

Carplay isn't in your options - I assume you've followed the video from Azzum above

Does it work plugged in with a cable

Try removing your phone from the MMI and forget the network on the phone and start again
 

SleAze

Registered User
Carplay isn't in your options - I assume you've followed the video from Azzum above

Does it work plugged in with a cable

Try removing your phone from the MMI and forget the network on the phone and start again
Yes CarPlay does work with the cable.
I've tried removing the phone from the MMI and forgeting \ reseting everything on the phone + MMI memory (of the phone). But still nothing
 
Yes CarPlay does work with the cable.
I've tried removing the phone from the MMI and forgeting \ reseting everything on the phone + MMI memory (of the phone). But still nothing

I'm sorry then I've run out of ideas - Mine works wireless so it definitely can do it - I think my software is May 2020
 

SleAze

Registered User
That's what I see on my iPhone, and S3 MMI. Hope that helps.
If anybody knows what may cause the "problem" and help me solve this i'd be very happy,
08/2020 SNAPSHOT, yet the wireless CarPlay doens't work or even pop up as an option
 
If anybody knows what may cause the "problem" and help me solve this i'd be very happy,
08/2020 SNAPSHOT, yet the wireless CarPlay doens't work or even pop up as an option

Just found something else - On your phone Settings, General, there should be an option Carplay and if you go into this Turn it on in there
 
Hey, on my brand new S3 I have a SNAPSHOT of AUGUST 2020, but it doesn't let me connect to wireless apple carplay.
Any idea why?
It simply stays on normal bluetooth connection
This is starting to become ****** ridiculous!

On another related note, I have asked about traffic sign/speed sign recognition and this is the reply;

“I can confirm that Camera-based traffic sign recognition is only available as a standard option on the Vosprung Trim”.

What planet are Audi on!?
 

AdamInKent

Well-Known Member
This is starting to become ****** ridiculous!

On another related note, I have asked about traffic sign/speed sign recognition and this is the reply;

“I can confirm that Camera-based traffic sign recognition is only available as a standard option on the Vosprung Trim”.

What planet are Audi on!?
To give them the benefit of the doubt, maybe Audi are getting the configurations available in different countries confused? (For anyone who hasn’t delved into the depths of the A3 options, camera based traffic sign recognition is part of the Driver Assistance Pack, available on all trims and, I assume, soon to covered by our favourite Audi YouTube channel.)
 

auzzam_crd

Registered User
To give them the benefit of the doubt, maybe Audi are getting the configurations available in different countries confused? (For anyone who hasn’t delved into the depths of the A3 options, camera based traffic sign recognition is part of the Driver Assistance Pack, available on all trims and, I assume, soon to covered by our favourite Audi YouTube channel.)
Lol thanks Adam, it's on the list hopefully in the next month or so :)

In regards to the snapshot, I wonder if Audi have potentially removed it in later snapshots....

Does anyone else with an August 2020 snapshot have wireless working?
 

SleAze

Registered User
Lol thanks Adam, it's on the list hopefully in the next month or so :)

In regards to the snapshot, I wonder if Audi have potentially removed it in later snapshots....

Does anyone else with an August 2020 snapshot have wireless working?
I though you only need May 2020 and beyond :S
 

auzzam_crd

Registered User
Yeah it should do, although just wondering as the guy specifically mentioned August 2020 snapshot, so if someone can confirm they've got the same and it works. It would rule out the odd chance Audi might have removed it for an odd reason.

Is yours a UK car?


Looking at the picture it doesn't seem it as it is missing the heated seats which are standard on UK S3, also looks like it's a left hand drive?

That would explain if you do not have it potentially, as knowing Audi it's probably restricted to regions
 
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auzzam_crd

Registered User
I don't understand, i've asked 4 separate dealerships if these vehicles have wireless carplay yet, every single one of them explicitly advised it DOES NOT have wireless carplay, and will not have it any time soon and there are no plans for it to come to the UK. I've said to a couple of them I've seen people in the UK that have it and they still refuse to accept it and tell me it's not available in the UK and nobody has it. I'm dumbfounded... How can Audi's own staff not know this, I don't understand... there's no mention of wireless carplay anywhere on the website, spec sheet or brochure and every staff member i've dealt with refuses to admit it exists in UK spec. Why is there such a disconnect of information on something as simple as wireless carplay. Audi need to get it together.

This was exactly why I chose to make a video about it. Audi UK senior customer service reps checked with their head of technical who said it did not exist.

They asked me to prove to them that it did, so I made a YouTube video :)

A few weeks after the initial phone call, they changed the story and magically acknowledged it now exists.

That was my reason for including the little batman dig at them "didn't you get the memo?"

As I know dealers are still refusing it's existence in the UK.
 

SleAze

Registered User
Yeah it should do, although just wondering as the guy specifically mentioned August 2020 snapshot, so if someone can confirm they've got the same and it works. It would rule out the odd chance Audi might have removed it for an odd reason.

Is yours a UK car?


Looking at the picture it doesn't seem it as it is missing the heated seats which are standard on UK S3, also looks like it's a left hand drive?

That would explain if you do not have it potentially, as knowing Audi it's probably restricted to regions
Yes i'm from Israel, LHD and no heated seats. Dealership "knows nothing" regarding wireless apple carplay and were shocked when I showcased them your video.

But according to your video I should have everything needed for it to work.. So maybe just coding restriction?
 
Yes i'm from Israel, LHD and no heated seats. Dealership "knows nothing" regarding wireless apple carplay and were shocked when I showcased them your video.

But according to your video I should have everything needed for it to work.. So maybe just coding restriction?

Ok this explains a lot - It will be a restriction for your Country either by Audi or Apple - Cable it is I'm afraid unless it can be coded in at some point
 

auzzam_crd

Registered User
Ok this explains a lot - It will be a restriction for your Country either by Audi or Apple - Cable it is I'm afraid unless it can be coded in at some point

Yep, there used to be a way to get around the coding on the older models, but since 2020 the VW group have created their own communication protocol so it might be a while before someone works out how to crack it
 

auzzam_crd

Registered User

auzzam_crd

Registered User

itf

Registered User
Obviously I'd be interested, also in how hard it is to do it yourself when the software is presumably in German!

This is the German thread
https://www.motor-talk.de/forum/wireless-carplay-t6928302.html?page=32

Translated instructions
This is how it should work: Plug in the dongle => open the bonnet => the ignition on => open the OBDApp on the mobile phone => search for iFace => select and execute coding => if coding is successful, remove dongle => restart MMI if necessary (power button long Hold down until it restarts MMI) => Completely decouple the smartphone in the car and also completely decouple the car on the iPhone (WLAN and Bluetooth) => Dial into the 5GHz WLAN with the mobile phone and pair the iPhone with the car via Bluetooth.
 
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auzzam_crd

Registered User
Obviously I'd be interested, also in how hard it is to do it yourself when the software is presumably in German!

This is the German thread
https://www.motor-talk.de/forum/wireless-carplay-t6928302.html?page=32

Translated instructions
This is how it should work: Plug in the dongle => open the bonnet => the ignition on => open the OBDApp on the mobile phone => search for iFace => select and execute coding => if coding is successful, remove dongle => restart MMI if necessary (power button long Hold down until it restarts MMI) => Completely decouple the smartphone in the car and also completely decouple the car on the iPhone (WLAN and Bluetooth) => Dial into the 5GHz WLAN with the mobile phone and pair the iPhone with the car via Bluetooth.

Thanks for that buddy, I'll try reach out to them and see if they would be willing to send a loan box out for filming
 

SamB2020

Active Member
Auzzam
What iPhone did you use to get wireless to work. I’m told it’s something to do with 5GHz and that’s only on iPhone 12.

My car is back at the dealership again tomorrow as they have had a reply from Audi in Germany and have a software update to try.
 

auzzam_crd

Registered User
Auzzam
What iPhone did you use to get wireless to work. I’m told it’s something to do with 5GHz and that’s only on iPhone 12.

My car is back at the dealership again tomorrow as they have had a reply from Audi in Germany and have a software update to try.

Thanks Sam, eager to see what software update they do and if your snapshot changes.

The phone I tried was an iPhone xs max.

I don't think it is to do with the phone though (I might be wrong) because the mmi wording was different on that car and it said either connect by usb or wireless.

On my car with the older software the text literally only says connect by usb.
 

SamB2020

Active Member
Thanks Sam, eager to see what software update they do and if your snapshot changes.

The phone I tried was an iPhone xs max.

I don't think it is to do with the phone though (I might be wrong) because the mmi wording was different on that car and it said either connect by usb or wireless.

On my car with the older software the text literally only says connect by usb.

Auzzam
I’ll take some before and after shots, and see what changes.
Initially I was told there is no update and you get what’s installed in the factory.
 

SamB2020

Active Member
Upload 2021 2 1 23 35 8
Upload 2021 2 1 23 36 7


Auuzam
The photos show that snapshot has now been updated but still no wireless CarPlay. I believe the later built cars must have different hardware installed. The dealer is getting back to me later in the week. My car was built 3rd week of September.
 

SamB2020

Active Member
Auzzam
On the video you did the software version is 3496 May 2020. So must be hardware differences not software.
For me I’m not fussed about CarPlay it’s the 3rd page with the favourites I wanted.
 

auzzam_crd

Registered User
Auzzam
On the video you did the software version is 3496 May 2020. So must be hardware differences not software.
For me I’m not fussed about CarPlay it’s the 3rd page with the favourites I wanted.

Thanks Sam, really strange if it is hardware related as why would they magically change the hardware a few months apart. I really do not like the way Audi have created variants in the same country that even they cannot explain.

Hope you get the three screen view sorted soon
 
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