How to get status number?

[Daniel Gorton]

Sorry just a quick question. Got an email of lease company this morning saying last they heard car is at status 38 and 2-3 weeks away and someone told me that meant it was awaiting shipment at the port. But that could be old info so I'd like to keep track of it
Can I check somehow on the tracker what number my order is at? I can't seem to find a tab that shows it

Thanks

 

[andy l]

You need a order number then log onto your Audi.
You should be able to get a order number from either Audi UK or the supplying dealership.

 

[Daniel Gorton]

Yeah I've got that. But there's nothing on there that I can see about status number. I looked on the a3 forums and found someone talking about it and the dealer that's emailed me has given me status 38. And I want to know how to track what status it's at

 

[andy l]

Do you mean this?

 

[Daniel Gorton]

Yeah that looks like the one! How do you get that up?

 

[andy l]

That's the system which Audi UK and the dealership use.
When they cocked up my Audi the manager sent me it to prove the car was ordered properly.
I don't think a buyer has access to it but I maybe wrong.
What does your tracker say where your car is.

 

[Daniel Gorton]

Just says it's left ingolstadt but it's been on that for 2 weeks

 

[andy l]

My cocked up order was like that I understand your pain!
I do know the roll-on rolloff ship which Audi used is called the city of Sunderland.
I got so frustrated i found it on a maritime tracker and followed it across the north sea.
Tbh mate I don't think it will be long now.
Good luck and be patient!

 

[BarryG79]

Login to myaudi tracker then open a 2nd webpage and paste in the link

https://www.audi.co.uk/myaudi-public-api/services/v1/orders/

Should then show u status codes etc

 

[Daniel Gorton]

My cocked up order was like that I understand your pain!
I do know the roll-on rolloff ship which Audi used is called the city of Sunderland.
I got so frustrated i found it on a maritime tracker and followed it across the north sea.
Tbh mate I don't think it will be long now.
Good luck and be patient!

Hopefully not and thanks for your help mate!

 

[Daniel Gorton]

Login to myaudi tracker then open a 2nd webpage and paste in the link

https://www.audi.co.uk/myaudi-public-api/services/v1/orders/

Should then show u status codes etc

Yeah that's worked perfect it still says status 38 but it means I can keep updated without having to wait for emails from dealer. Cheers mate!