Bonnie_Bling
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Hi All,
First time posting on here, hope you can help and apologies if something similar has already been posted!
I have an Audi A3 sportback late 2012 series.
My partner and I had just started our Scottish Highlands road trip last week, when we stopped the car just past Loch Lomand. When I went to start the car the key snapped in the ignition - nightmare! The blade has made a clean break from the fob, both sections still in working order. I now have to turn the blade with a pair of pliers in the ignition and hold the fob against the blade/pliers to start the car.
One month prior to this our now broken key was running low on battery, so I used the SPARE key for the very FIRST time (completely new key that's never been used before) and the SAME THING HAPPENED! The top of the blade snapped clean from the fob.
Now I am left with 2x broken blades and 2x perfectly working fobs.
I phoned Audio who have suggested that I bring it in for a diagnostic to see if the fault lies with the keys or the car ignition as 2x keys shouldn't be breaking, let alone one and both in the same place. Audi quoted the following:
- Diagnostic to see what the problem is £60.00
- If the car needs repaired then they want to charge me £309.00 for a service
- 2 x Replacement keys £460.00
*Our 3 year warranty ran out December 2015
I do not have this amount of money spare and they will only consider a gesture of good will if we've had a service from Audi - the answer to that is no!
I'm not really sure what to do now - any advice? Do you think Audi are taking the p*ss with saying there's a problem in the car causing the breaks, can this happen and is there an alternative to getting keys cut rather than going to Audi?
HELP!!??
Thanks
First time posting on here, hope you can help and apologies if something similar has already been posted!
I have an Audi A3 sportback late 2012 series.
My partner and I had just started our Scottish Highlands road trip last week, when we stopped the car just past Loch Lomand. When I went to start the car the key snapped in the ignition - nightmare! The blade has made a clean break from the fob, both sections still in working order. I now have to turn the blade with a pair of pliers in the ignition and hold the fob against the blade/pliers to start the car.
One month prior to this our now broken key was running low on battery, so I used the SPARE key for the very FIRST time (completely new key that's never been used before) and the SAME THING HAPPENED! The top of the blade snapped clean from the fob.
Now I am left with 2x broken blades and 2x perfectly working fobs.
I phoned Audio who have suggested that I bring it in for a diagnostic to see if the fault lies with the keys or the car ignition as 2x keys shouldn't be breaking, let alone one and both in the same place. Audi quoted the following:
- Diagnostic to see what the problem is £60.00
- If the car needs repaired then they want to charge me £309.00 for a service
- 2 x Replacement keys £460.00
*Our 3 year warranty ran out December 2015
I do not have this amount of money spare and they will only consider a gesture of good will if we've had a service from Audi - the answer to that is no!
I'm not really sure what to do now - any advice? Do you think Audi are taking the p*ss with saying there's a problem in the car causing the breaks, can this happen and is there an alternative to getting keys cut rather than going to Audi?
HELP!!??
Thanks