Hi all,
I bought my audi a3 2.0t fsi quattro on 30th May 2014 with 58k on the clock. After i had purchased it i noticed the expansion bottle looked black so me and a colleague of mine (we work for honda) decided to remove it and give it a good clean. On cleaning i noticed what looked like rust being washed away. After we refitted the bottle my mate decided to fill up the bottle to the brim to see if any bubbles would come up (headgasket). After a while of running car we did see bubble come up. This being 2 weeks after purchasing the car i decided to go back to the company i bought it from. They then decided to send it to a garage they work with for them to test. The garage came back and said there was no fault could be a possible blockage in the coolant system. I took car back and noticed that my temp gauge would barely reach half way despite 30 mins of driving regardless of round town or motor way always stuck to quarter or less. I done a cylinder leak test at work when car was cold and the blue liquid changed to yellow, which indicated headgasket failure. I phoned up the company and they told me to take car to their garage and they would do the leak test there. So i did and the test they did would not turn yellow. However they done it with engine hot (which metal expands and seals up when hot) I was not happy with this decision therefore the trader decided to take it to an independent audi specialist garage (again which they knew) for them to test the car. So the "specialist" took my car and tested it and couldnt fault the car and told me that doing the leak test inside a workshop, the other cars co2 could affect the test. So i decided to do the test outside in a car park and filmed it from start to finish, my results showed there was a fault. The trader also told the first garage to flush my coolant system and fill with new coolant.
I am unsure of what to do in legal terms because i feel like i am being played with and now a month has gone by and nothing has been done. Can anyone advice? Am i entitled to a full refund as i can prove car is not fit for purpose?
Please Help
John
I bought my audi a3 2.0t fsi quattro on 30th May 2014 with 58k on the clock. After i had purchased it i noticed the expansion bottle looked black so me and a colleague of mine (we work for honda) decided to remove it and give it a good clean. On cleaning i noticed what looked like rust being washed away. After we refitted the bottle my mate decided to fill up the bottle to the brim to see if any bubbles would come up (headgasket). After a while of running car we did see bubble come up. This being 2 weeks after purchasing the car i decided to go back to the company i bought it from. They then decided to send it to a garage they work with for them to test. The garage came back and said there was no fault could be a possible blockage in the coolant system. I took car back and noticed that my temp gauge would barely reach half way despite 30 mins of driving regardless of round town or motor way always stuck to quarter or less. I done a cylinder leak test at work when car was cold and the blue liquid changed to yellow, which indicated headgasket failure. I phoned up the company and they told me to take car to their garage and they would do the leak test there. So i did and the test they did would not turn yellow. However they done it with engine hot (which metal expands and seals up when hot) I was not happy with this decision therefore the trader decided to take it to an independent audi specialist garage (again which they knew) for them to test the car. So the "specialist" took my car and tested it and couldnt fault the car and told me that doing the leak test inside a workshop, the other cars co2 could affect the test. So i decided to do the test outside in a car park and filmed it from start to finish, my results showed there was a fault. The trader also told the first garage to flush my coolant system and fill with new coolant.
I am unsure of what to do in legal terms because i feel like i am being played with and now a month has gone by and nothing has been done. Can anyone advice? Am i entitled to a full refund as i can prove car is not fit for purpose?
Please Help
John