Google traffic not working

gregpot2000

Registered User
Anyone else having this issue?
Mines barely worked for a week now. All other Audi connect functions. Including satellite view work fine. All my licences are still showing as active until June 19 as well

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maui

Registered User
Yep, mine is struggling too... when it knows about traffic it frequently shows a shaded white area - which I guess could be TMC based traffic reception?

Usually these things break when Audi screw up their servers! Tbh I’ve long learnt from this forum not to bother complaining to Audi as it ends in more hassle than it’s worth. It will probably be fixed somewhen...
 

gregpot2000

Registered User
Thanks. You can tell where the information is coming from. If it's working it will say online in the corner, when it's not it says tmc pro...glad I'm not the only one!

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robw77

Registered User
I've not noticed any issues on mine although to be honest now that Google Maps is finally available through CarPlay i've pretty much stopped using the Audi maps. Despite a few annoying bugs which hopefully will be fixed I find the maps are better and clearer, prefer the view which includes additional info, and getting directions is much easier along with dynamic alternatives as you go.
 

Jabba1980

Registered User
Thanks. You can tell where the information is coming from. If it's working it will say online in the corner, when it's not it says tmc pro...glad I'm not the only one!

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Same happening to me this week. On the way to work it seems to show ‘ONLINE’ On the way home always ‘TMC PRO”. It usually always shows online.
 

phantom_s3

Registered User
Mines the same too, worked this morning off again this afternoon, had a loan S5 yesterday and that wasn't working either just TMC Pro, definately something going on - it's been the same on my wife's Tiguan, which I assume must use the same tech. A few weeks back google earth was down. Think Audi may need to have a look at their tech department !!
 

NeilHD

Registered User
Same happening to me this week. On the way to work it seems to show ‘ONLINE’ On the way home always ‘TMC PRO”. It usually always shows online.

Yes - this is EXACTLY what's happening to me. Literally just came on here to ask the same question.

Every morning it's fine, and on the way home it's TMC PRO and I've no idea if the road with the traffic flashpoint I can either go down or avoid is bad today or not.
 

maui

Registered User
Yeah, I've been paying closer attention to this, and for me I've noticed 3 times now it fails over to TMC PRO exactly after 1 hour of driving!

I did briefly come back yesterday but then failed again. It's bad enough for my commute I've had no choice but to switch to Google Maps on CarPlay! Shame as I like the MMI nav knowing where I am going for controlling the car with driver assist!
 

maui

Registered User
Nothing at all this evening! TMC all the way... POS. Rather disappointing... Half tempting to to a network / fiddler trade to see where it's falling over!
 

Jabba1980

Registered User
I emailed Audi about this. Their reply

“Good morning.We are aware of the issue regarding the real time traffic feature and this is being investigated. We apologise for any inconvenience caused.”
 

RichardMMM

Registered User
I emailed them too, I looked on here last weekend and didn't see any posts. They replied saying 'I have requested an extension to your licence with our Connect Support Team at AUDI AG' yet all the licenses had looked fine and all the other online tools worked just not traffic.
 
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