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DSG Stronic Oil leak - Audi A4 b9

WesT-gefül May 14, 2018

  1. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    Got my mechanic to change brakes on my 2016 b9 and asked him to have a look around it. He found a leak as the engine cover was wet but it wasn’t raining. This is what he found.

    Any thoughts? Anyone else with similar issue. I’ve attached some photos and as you can see it’s very wet with gear fluid. 22k on the clock. Bought the car 2 months ago. IMG_1592.JPG [​IMG] IMG_1594.JPG [​IMG]
     
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  3. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    Another photo I forgot to include. Hoping it’s just a seal. [​IMG]
     
  4. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    No idea but it should be fixed under warranty. That looks like the sump so it there a drain plug loose?
     
    Last edited: May 14, 2018
  5. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    Yeah no doubt but it’s really wet from the gear oil. Wouldn’t expect this from a Audi and a fairly new one at that. Was wanting to see if others had the same issue.
     
  6. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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  7. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    cuke2u likes this.
  8. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    Can a forum Mod change the title to replace Auto with Stronic. Seems the site only gives you a short window to make edits.
     
  9. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    Allot of oil coming from the gearbox so decided to get AudiAssist out today. They have now seen the car and it’s getting lifted to the dealership.

    First Audi, which hasn’t been a great introduction thus far. Hoping they just replace the whole box as I wouldn’t have much faith in it going forward.

    Waiting to see our like for like courtesy car.
     
    Last edited: May 17, 2018
  10. pagenotfound

    pagenotfound Active Member Team Moonlight TFSI Owners Group Audi A4 Audi Avant Owner Group quattro S-line owners group

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    Sorry to hear it got worse. You said you bought it used, was it from an Audi dealer as an Audi approved car? Hopefully it all gets sorted out quickly and they manage to restore your faith in Audi.
     
  11. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    Where you buy it from doesn’t matter in the 3yr period. Ex lease car. Same. Cheers.
     
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  13. DohNut

    DohNut Well-Known Member Team Daytona TFSI Owners Group Audi A4 Audi Avant Owner Group

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    Hopefully just a seal or similar.

    Your right in that where you purchased the car doesn't matter in terms of warranty but what I believe pagenotfound was alluding to is that all Approved Used Audi's undergo a thorough check before being put up for sale and have additional warranty cover.
     
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  14. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    Oh ok. Didn’t know they had additional warranties. For the same car Audi were nearly a grand more and this car had less mileage. It was from a big local who sells only prestige. Figured it being 2yrs old and a warranty intact I wasn’t taking a risk.

    Hopefully only a seal but will feel much better knowing it’s been replaced because there is allot of oil.

    Will keep you all informed. Love driving it.
     
  15. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    If its any consolation my gearbox failed at 1500 miles, two months into ownership, and a brand new car. Turned out a £20 parking solenoid had failed inside the box, however to prevent any further damage it locked itself and refused to move. So my neighbours had the sight of a brand new Audi being pushed out of the driveway with the emergency park release lever being used to get it onto a low loader, just after Christmas too...
     
  16. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    That is gut wrenching. Does give me some solace. Once it was put right I’m sure yours has been going well.

    I can remember as a kid my dads Audi 80 had issues with the auto box. Not much has changed. I suppose it’s just a very small number of cars that have a issue in the grand scheme of things. Commonly reported but not common if you know what I mean. Most people will report the bad news.

    Just finally got up to driving a Audi and it’s disheartening. At least mine didn’t die on me or stall whilst driving. Spotted early.

    Always been a fan, just wanted a newish one. B9 fitted the bill. It only 18k on the clock when I got it.
     
  17. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    Yeah no issues since and love the car but I was probably lucky it failed outside of the house first, whilst we were unloading our luggage, instead of when we were on holiday. Just managed to get it into the driveway, much to the AA's annoyance as the only way to get it out was too push it.
     
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  18. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    How did they push the auto? Did it go into neutral for you
     
  19. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    Using the manual park release through the top where the cup holders are, a red lever in the toolkit. Strange thing was it wouldn't stay locked so I got to sit in the drivers seat holding it released whilst the big guy pushed the car. From the manual:
    Manual release of parking lock
    A malfunction has occurred in tiptronic mode.
    Deactivate tiptronic mode by pushing the selec � Apply the parking brake} q page 101 or press
    tor lever to the left into position D/5. the brake pedal to prevent the vehicle from
    rolling away.
    � Remove the rubber mat.
    � There is a slot next to the cover. Insert the screwdriver (provided in the vehicle's tool kit) in
    the slot and prise open the cover q Fig. 118.
    � Insert the box spanner (from the tool kit) into
    the opening q Fig. 119.
    � Turn the box spanner clockwise as far as the
    stop and then push it downwards@ until it engages.
    � Leave the box spanner inserted
     
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  20. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    The red lever:
    78815739-D995-47B8-ACE5-CBFE7B4DF1A6.jpg
     
  21. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    Good to know for future reference. Thanks. Got that saved in my growing note section for the car. Oil specs. Tyre and offset sizes. Brake and disk part numbers etc etc.
     
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  22. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    Lets hope you never have to use it and see this:
    DSC_0317_zpsydrcth9v.jpg
     
    Last edited: May 17, 2018
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  23. pagenotfound

    pagenotfound Active Member Team Moonlight TFSI Owners Group Audi A4 Audi Avant Owner Group quattro S-line owners group

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    Precisely. What I was thinking was that if it had gone through Audi Approved checks, would something like this have been spotted or not as the fault may already have been present. If bought from an independent then they may have done RAC checks or similar. Either way, the manufacturers warranty should cover and if not, as it was bought from a dealer rather than privately, then consumer rights should protect in the unlikely event of a warranty claim being refused.
     
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  24. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    Just a update and something I never mentioned yesterday. My wife was driving the car. After AudiAssist collected the car we were told we would get a courtesy car. At 4pm I was told it would be a couple hours and they would call me shortly to arrange a car and go through insurance (for the courtesy car) with a hold on my credit car.

    By 8 Pm my wife was stranded at work and we had to make arrangements to get home. Fuming doesn’t describe it. Very poor on their part. We had to make arrangements for travel this morning.

    We have had to call them back today. We have just gone through the checks and hold on our credit card. We are told we can only get the car in 4-5 hours. Can’t only imagine if we were stranded somewhere what it would have cost to get home yesterday.

    Apparently we are getting a 2017 Audi A6 sline as the courtesy car.

    And so it continues.......

    Must say the local dealership have been very helpful with the follow up call this morning. Giving me a update and direct email for the person dealing with the car. Timescale for diagnosis etc.
     
  25. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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  26. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    Yes as we did. We also have onward journey with our insurance (separately) if we were in the middle of nowhere. The issue being told we were getting a courtesy car by AudiAssist later that day and for them not to inform the car wasn’t coming. We had to chase it again in the morning. Lovely 2017 grey A6 sline to play with while our car is in the dealership.
     
  27. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    When I was supplied with a replacement vehicle they told me it would be a equivalent car, a A5 saloon they said, no such thing of course. The next day a A5 coupe turned up with half its trim missing, which I promtly rejected as a coupe was uselss for me. In the end I had a B9 diesel Avant, which was ok aside from it being a manual and I do not like diesels.
    I don't think that Audi have any choice in the vehicles, especially when it is an emergency as they all seem to come from a third party rental company, Enterprise..
     
  28. BarryG79

    BarryG79 Well-Known Member

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    When my gearbox went boom, a like for like S3 wasn’t available until the next day so Audi arranged a taxi home from work and back the next day, 30mile round trip.


    Sent from my iPhone using Tapatalk
     
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  29. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    This is the courtesy car. 2017 A6 Sline. [​IMG]
    [​IMG]
     
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  30. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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  31. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    Really like the black cloth roof. Looks great.
     
  32. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    So far Audi have spotted the leak as I advised them. It’s just a seal (for now). They sent me a video of my car to show the issue which I thought was a good touch rather than explaining it over the phone.

    On doing an inspection and plug in they found a fault with the adblue system. Audi can’t test drive the car until the fault is fixed with the adblue system. The issue with the adblue system requires them to replace the whole tank. The part is not available in the whole of the UK, it has to be ordered from factory. Lead time of 2 weeks. She said it could be less. Once the adblue tank is replaced they can look further into the gearbox

    My concern has thus far been the amount of oil that has come out of the gearbox. The oil soaked right through the cover. They also don’t seem to be keen on replacing the engine floor cover but she said she would ask. I wanted that done so I could quickly spot the issue further down the line should it happen again.

    Must say this Audi dealership is good at keeping you informed. So far very positive.

    Here is a pic of it cleaned up vs the day I took the picture. You can see it clearly still coming out. Looks like they even stripped the paint to clean it.
    [​IMG]
    [​IMG]
     
    Last edited: May 21, 2018
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  34. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    They should check the the oil level of the box and top up if necessary. They might be no need to replace the floor cover if it can be cleaned up. Interesting about the adblue tank and it might be useful to diesel owners if you can find out any further infomation about the fault...
     
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  35. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    At the very least the gearbox will get a service because they’ll have to drop the oil to change the seal. We’ll see after that if they find any other issue. Yes I also found the adblue fault interesting. Will try get the code and update the thread accordingly. Perhaps start a separate thread for it.
     
    Last edited: May 21, 2018
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  36. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    Got verification on the adblue system. It’s the pump itself but it must be a single unit to include the tank. No fault code as yet. Will post it once I get a email from Audi.
     
  37. BarryG79

    BarryG79 Well-Known Member

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    By engine floor cover, I guess you mean the under tray? If so the least I’d expect is for them to take it off and steam clean it, that’s would they did on mine.


    Sent from my iPhone using Tapatalk
     
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  38. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    Under tray. Yes. For the life of me I couldn’t recall the name.
     
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  39. BarryG79

    BarryG79 Well-Known Member

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  40. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    Seems these boxes are not as solid even with it being made by Audi. They are very complicated but just don’t seem to have the reliability of a manual. Obviously it’s a small amount of cars in the grand scheme but Really annoying to be one of them.
     
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  41. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    Have a email back on the adblue system. I asked for the fault code but got a fault message instead as well as the part number for the adblue tank/pump unit.

    “The part number being replaced for the ad blue tank is A8W0131879AJV and the fault code logged was for ‘pressure too low’ relating to the ad blue pump”
     
  42. Johnnyboy1984

    Johnnyboy1984 New Member

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    Mine must be like Swiss cheese with the amount of leaks. It's had oil leaks, is currently in the dealers to rectify a diesel leak and they have now identified a coolant leak! Think yourself lucky you only have one leak ;)
     
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  43. WesT-gefül

    WesT-gefül Active Member Bronze Supporter

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    Hopefully get it sorted out soon. What milage did yours start at?
     

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