Convenience Key not working

[Duckman83]

Hey Everyone,
I went though a bunch of posts but didn't find one on the topic, sorry if its a repost.

I just bought a 2018 A4 Komfort, its my first Audi and im totally in love with the car.
When I stand next to the door with the key in hand or pocket, pulling the handle or covering the lock button does't do anything. no matter how many different ways i have tried this it just will not work.
The push start button does work, 100% of the time.
Opening the trunk is maybe 50/50 or less.
I have an appointment with Audi this week but i was wondering if anyone had a similar issue and what the resolution was.
im thinking it could be the car battery (replaced the one in the key) or one of the doors is breaking the curcuit.

 

[motty225]

Are you 100% you have keyless entry? And not just keyless ignition? Daft question I know but it at least rules that out

 

[cuke2u]

Even though the handle has the square recess that doesn't mean it has the convenience key. If you're not sure there should be a sticker in the spare wheel well, or in the documentation, that has the option codes on it. Match them with this http://vag-codes.info/vag-option-codes

 

[Duckman83]

will check and get back to you, thanks for the info.

 

[Duckman83]

so it appears my car only has Keyless-Go, feels so unsatisfying that this isn't included as standard.
Still, doesn't explain why the trunk lid never works.
4I8 - TKV - Central locking system "Keyless-Go" without SAFELOCK (NAR)

 

[motty225]

You a sure you're holding the button down long enough for the boot to pop?

 

[Duckman83]

Yes i just stood there and tried for 2 minutes, although i did discover something.
If the car is locked, the trunk will NEVER open by pulling the lid.
If the car is unlocked it works every time. Is this normal?

 

[motty225]

Yes, wouldn't be very good for security if a locked car could have its boot opened, does it pop every time on the interior switch?

 

[Duckman83]

yeah the interior switch does work,
so it seems the car works as intended, i just didn't do enough homework on the vehicle before i bought it.
I thought the door would unlock by pulling the handle and lock by covering the button.
I also thought by pulling the button on the trunk lid with the key in pocket the trunk would open/unlock.
kind of a bummer as even my 2012 Hyundai Sonata had these features.... assumed an Audi would have them too....my bad

 

[Soot1e]

Check the settings in the MMI as there is an option of disabling the boot handle.