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Competitive prices AND top quality service

ChrisKnottIns Jan 13, 2020

  1. ChrisKnottIns

    ChrisKnottIns Site Sponsor Site Sponsor

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    **CALLING ALL MEMBERS**

    Welcome to 2020! If you're looking for a better car insurance deal let trusted clubs and enthusiasts specialist Chris Knott Insurance provide a quote this year.

    REVIEWS: Chris Knott Insurance is rated 'Excellent' with 4.9 / 5 on Trustpilot

    QUOTELINE: 0800 917 2274 (please mention this forum or use the code in my sig below when you call).

    We look forward to making even more car enthusiasts happy this year and finding the best car insurance deals.

    I'm here for any questions you may have.

    best,
    Nick
     
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  3. seventeenapg

    seventeenapg Registered User

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    Yes, but you do not offer a service for members in N Ireland. Why is that?

    Sent from my SM-G970F using Tapatalk
     
  4. ChrisKnottIns

    ChrisKnottIns Site Sponsor Site Sponsor

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    The club scheme uses a limited number of insurers who'll back us to attract as many members as possible. However, unfortunately there are some limitations. None of them will cover NI. I don't know why. They cite the country's recent history and the remaining element of volatility as risk factors but I'm not sure that's true. Until they give it a try they don't know what modern NI is like risk-wise. It's not that Chris Knott doesn't want to quote - we just don't have access to any insurers who'll allow us to quote.
     
    seventeenapg likes this.
  5. seventeenapg

    seventeenapg Registered User

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    You know that's a real shame given that theikes of LV and Admiral do service NI. It seems extraordinary that we are bei g snubbed over here. From what I can glean, statistically, there are no more claims here per capita compared to GB. I guess just lost revenue for those insurers you are dealing with.

    Sent from my SM-G970F using Tapatalk
     
    CHEZ likes this.
  6. ChrisKnottIns

    ChrisKnottIns Site Sponsor Site Sponsor

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    Perversely, LV is one of the insurers on our panel but they don't allow NI on the club scheme.
     
    seventeenapg likes this.
  7. Mylee

    Mylee Registered User

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    So renewal due, thought I'd try you following this post...………

    Got the impression that I was just another 'sheep' on the telephone that day. Wouldn't give me a price, just that we'll match your lowest quote?
     
    k.lockU2 likes this.
  8. ChrisKnottIns

    ChrisKnottIns Site Sponsor Site Sponsor

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    Please could you PM me your real name and postcode so I can take a listen to the call. We shouldn't be giving anyone the impression that we don't care.
     
  9. Mylee

    Mylee Registered User

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    Thank-you. Info sent.
     
  10. ChrisKnottIns

    ChrisKnottIns Site Sponsor Site Sponsor

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    Great, thanks Mylee.

    I'm all for investigating if customers say they've had issues as it gives us a chance to learn and make amends if we need to.

    I've listened to the whole call. You spoke to Jack and admittedly the questions we have to ask can be monotonous but I actually thought he was quite engaging (and you made it easy too by being a cheery customer), especially when you asked about how the market views your model generally and why there seems to have been a standard hike in premiums this year.

    He quoted you the same as your other quote but included legal expenses cover free of charge (normally £25 and which you didn't have in the other quote) and made sure your mods would be covered like-for-like in the event of repair (which we don't think the AA offers).

    Such is the nature of our facility for car club members that insurers allow us to respond to actual live rates rather than have fixed premiums in place that we have to achieve for them. This works really well for most members as we can get a better feel for you than a restrictive computer-generated quote allows. We have matched your best alternative and provided a better level of cover for the price.

    I understand that sometimes customers see things differently but we'd love to have you on-board if that's possible.

    best,
    Nick
     
  11. Mylee

    Mylee Registered User

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    Thanks Nick.
    Are you able to match a lower quote I've obtained? Happy to show you a screen shot as requested last time.
     
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  13. ChrisKnottIns

    ChrisKnottIns Site Sponsor Site Sponsor

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    I would think so but it's best if you call back in and just check that the quotes are like for like and see what we can do.
     
  14. Tom19

    Tom19 Registered User

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    Big thanks to CKI - Jack and Ian beat my renewal and provided excellent service!
    RS3 premiums sure have gone up this year!
     
    ChrisKnottIns likes this.

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