Competitive prices AND top quality service

ChrisKnottIns

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**CALLING ALL MEMBERS**

Welcome to 2020! If you're looking for a better car insurance deal let trusted clubs and enthusiasts specialist Chris Knott Insurance provide a quote this year.

REVIEWS: Chris Knott Insurance is rated 'Excellent' with 4.9 / 5 on Trustpilot

QUOTELINE: 0800 917 2274 (please mention this forum or use the code in my sig below when you call).

We look forward to making even more car enthusiasts happy this year and finding the best car insurance deals.

I'm here for any questions you may have.

best,
Nick
 

seventeenapg

Registered User
**CALLING ALL MEMBERS**

Welcome to 2020! If you're looking for a better car insurance deal let trusted clubs and enthusiasts specialist Chris Knott Insurance provide a quote this year.

REVIEWS: Chris Knott Insurance is rated 'Excellent' with 4.9 / 5 on Trustpilot

QUOTELINE: 0800 917 2274 (please mention this forum or use the code in my sig below when you call).

We look forward to making even more car enthusiasts happy this year and finding the best car insurance deals.

I'm here for any questions you may have.

best,
Nick
Yes, but you do not offer a service for members in N Ireland. Why is that?

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ChrisKnottIns

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The club scheme uses a limited number of insurers who'll back us to attract as many members as possible. However, unfortunately there are some limitations. None of them will cover NI. I don't know why. They cite the country's recent history and the remaining element of volatility as risk factors but I'm not sure that's true. Until they give it a try they don't know what modern NI is like risk-wise. It's not that Chris Knott doesn't want to quote - we just don't have access to any insurers who'll allow us to quote.
 

seventeenapg

Registered User
The club scheme uses a limited number of insurers who'll back us to attract as many members as possible. However, unfortunately there are some limitations. None of them will cover NI. I don't know why. They cite the country's recent history and the remaining element of volatility as risk factors but I'm not sure that's true. Until they give it a try they don't know what modern NI is like risk-wise. It's not that Chris Knott doesn't want to quote - we just don't have access to any insurers who'll allow us to quote.
You know that's a real shame given that theikes of LV and Admiral do service NI. It seems extraordinary that we are bei g snubbed over here. From what I can glean, statistically, there are no more claims here per capita compared to GB. I guess just lost revenue for those insurers you are dealing with.

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ChrisKnottIns

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Perversely, LV is one of the insurers on our panel but they don't allow NI on the club scheme.
 

Mylee

Registered User
So renewal due, thought I'd try you following this post...………

Got the impression that I was just another 'sheep' on the telephone that day. Wouldn't give me a price, just that we'll match your lowest quote?
 

ChrisKnottIns

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So renewal due, thought I'd try you following this post...………

Got the impression that I was just another 'sheep' on the telephone that day. Wouldn't give me a price, just that we'll match your lowest quote?

Please could you PM me your real name and postcode so I can take a listen to the call. We shouldn't be giving anyone the impression that we don't care.
 

ChrisKnottIns

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Great, thanks Mylee.

I'm all for investigating if customers say they've had issues as it gives us a chance to learn and make amends if we need to.

I've listened to the whole call. You spoke to Jack and admittedly the questions we have to ask can be monotonous but I actually thought he was quite engaging (and you made it easy too by being a cheery customer), especially when you asked about how the market views your model generally and why there seems to have been a standard hike in premiums this year.

He quoted you the same as your other quote but included legal expenses cover free of charge (normally £25 and which you didn't have in the other quote) and made sure your mods would be covered like-for-like in the event of repair (which we don't think the AA offers).

Such is the nature of our facility for car club members that insurers allow us to respond to actual live rates rather than have fixed premiums in place that we have to achieve for them. This works really well for most members as we can get a better feel for you than a restrictive computer-generated quote allows. We have matched your best alternative and provided a better level of cover for the price.

I understand that sometimes customers see things differently but we'd love to have you on-board if that's possible.

best,
Nick
 

Mylee

Registered User
Thanks Nick.
Are you able to match a lower quote I've obtained? Happy to show you a screen shot as requested last time.
 

ChrisKnottIns

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I would think so but it's best if you call back in and just check that the quotes are like for like and see what we can do.
 
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