OK, great day turned into a not-so-great day and need some advice.
Lease company delivered the vehicle to me. It was delivered in pouring rain, and it was completely covered in road grime. An inspection of the vehicle was impossible.
On the delivery notes, I signed for collection, and wrote in very clear terms that the weather had prevented me from being able to make any kind of inspection.
About an hour later, the rain cleared up, and I noticed two rather large dents in the rear panel on the car. I assumed I'd assumed it was a collision or something while parked, and was ready to take to a dent specialist. However, luckily, I snapped a picture of the car just before I signed for it, and luckier still, the delivery driver is clearly visible in the shot, and, perhaps even luckier STILL, the dent is also visible.
My question is, how hard is it going to be to get them to accept responsibility to fix it?
In Summary:
1. I signed to accept the vehicle, BUT stipulated that poor weather had prevented me from making an inspection.
2. Discovered dent in the side.
3. Have photographic proof that the dent was visible at the time of delivery.
Lease company delivered the vehicle to me. It was delivered in pouring rain, and it was completely covered in road grime. An inspection of the vehicle was impossible.
On the delivery notes, I signed for collection, and wrote in very clear terms that the weather had prevented me from being able to make any kind of inspection.
About an hour later, the rain cleared up, and I noticed two rather large dents in the rear panel on the car. I assumed I'd assumed it was a collision or something while parked, and was ready to take to a dent specialist. However, luckily, I snapped a picture of the car just before I signed for it, and luckier still, the delivery driver is clearly visible in the shot, and, perhaps even luckier STILL, the dent is also visible.
My question is, how hard is it going to be to get them to accept responsibility to fix it?
In Summary:
1. I signed to accept the vehicle, BUT stipulated that poor weather had prevented me from making an inspection.
2. Discovered dent in the side.
3. Have photographic proof that the dent was visible at the time of delivery.