Ok so to close this thread, my new trims have been completed. Definitely notice a difference. My old ones used to wobble when cleaning and now the newly bonded do not move at all.
To revisit this thread, I took mine in this morning to have the work done. Should all be ready this evening, sir. Great!
About an hour after leaving the service dept, I get a phone call to say that another customer has damaged my car in the car park! Fortunately, he went in and owned up and will sort it out with his insurance company. Meanwhile, service dept have booked my car into their body shop and will need it for 2-3 days. The damage is to the rear bumper and will cost about £350, whilst the damage to the culprit’s car will be about £1250. God knows what he did.
So this evening I shall be picking up a courtesy car instead of my own and we shall await developments. And when I renew my insurance in December I shall have to declare a no fault accident. That’s the bit that peeves me.
Not thinking of resale value, just that there must be a reason why insurers need to know about claims that weren’t their policyholder’s fault and didn’t involve their policyholder in any liability or expense.
I’ve since had a phone call from the Audi body shop and it seems it’s not so straightforward as the service guy led me to believe. I have to ring the other driver’s insurer to say that I’m happy for them to deal with the claim but that I want my body shop to do the repair. The body shop can’t do it before the 23rd, so I shall pick up my own car this evening and collect a courtesy car when mine goes in for repair. I’ve been on hold for 27 minutes waiting for the other driver’s insurers to answer!
The other car involved was a TT. I don’t suppose I shall get to see his damage.