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Bluetooth problems

Mike Skinner Mar 12, 2020

  1. Mike Skinner

    Mike Skinner Registered User

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    Hi all.
    I've got a 2009 A6 3.0tdo s line.
    Seem to be having problems with the bluetooth not being able to find the phone. It searches for it but cant find anything?
    Also says Sat nav isn't available?

    Anyone got any advice at all?
     
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  3. B5NUT

    B5NUT Well-Known Member VCDS Map User

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    Could you post a picture of what MMI you have, and one of the sat-nav screen.
     
  4. Mike Skinner

    Mike Skinner Registered User

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    Hi.
    I cant find the hidden menu but I have attached the "version" that I have.
    I think it doesn't have sat nav tbh but there no reason why the bluetooth shouldn't work.
    I think I need a firmware update?
    A point in the right direction would be awesome.
    Thanks in advance
     

    Attached Files:

  5. Pee Jam

    Pee Jam A6 Avant LeMans 3.0L Seat Alhambra xcellence Gold Supporter

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    I had to update the MMI on my 2008 A6 to 5570 before it would find my iphone 6.
     
  6. B5NUT

    B5NUT Well-Known Member VCDS Map User

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  7. Mike Skinner

    Mike Skinner Registered User

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    Thanks PeeJam.
    Did you just buy the sd card?
     
  8. B5NUT

    B5NUT Well-Known Member VCDS Map User

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    5570 is MMi 2G firmware, you have 3G. So you need to find the relevant software for MMI 3G Low/Basic
     
    Pee Jam likes this.
  9. Pee Jam

    Pee Jam A6 Avant LeMans 3.0L Seat Alhambra xcellence Gold Supporter

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    I do not have SD cards, old school cd player! So I downloaded the update and burnt it to CD's.

    I have 2g MMI high installed on my A6 so 5570 was the update for that, you need to find the specific one for your installation.

    *As B5NUT says :)*
     
  10. Pee Jam

    Pee Jam A6 Avant LeMans 3.0L Seat Alhambra xcellence Gold Supporter

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    In regards to the hidden menu, is this the 'Green menu'? It was not enabled on my MMi so had to be made active via VCDS before I could access it buy pressing CAR and SETUP together.
     
  11. Mike Skinner

    Mike Skinner Registered User

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    Yeah I cant find that green menu at all?
    I've tried all the combinations I've seen out there?
    I'll.have a look for the update.
    Thanks a lot for you help
     
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  13. Mike Skinner

    Mike Skinner Registered User

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    Thanks a lot for your help buddy.
    Is it an ebay job or is there anyone you would recommend?
    Thanks again
     
  14. Mike Skinner

    Mike Skinner Registered User

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    I assume that I dont have sat nav?
    Would I need to get a new mmi unit to upgrade to nav?
    Thanks again
     
  15. B5NUT

    B5NUT Well-Known Member VCDS Map User

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    I would just upgrade to a 3G high unit (would also need to change the screen), the problem you would have is removing component protection.

    As far as the firmware upgrade goes you could try ebay, but if you know the part number then you could either buy the disk from your local dealer (some won't sell you this) or search the internet. Remember updates can fail and could leave you dead module, as they are difficult to recover if the update fails.
     
  16. Mike Skinner

    Mike Skinner Registered User

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    hi all.
    As an update, I got a copy of a bt fix which HAS cured the problem.
    I don't have nav anyway but the BT phone now works perfectly.
    Give me a shout if anyone needs a.copy
     
    Pee Jam likes this.

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