So an update.
They had my car for 2 weeks, was meant to be returned this morning, they said would be delivered not driven.
Walk out to see the guy in someone else's Audi... a year older with standard wheels...no truck.
Office is called and off he goes back. So he's driven someone's Audi from bristol to chelt and back...
I call the office and they are very apologetic and advise mine will be delivered on lorry this afternoon.
Lorry turns up and guy starts to offload it before I get out there.
As I get out onto road where it's kept he's driving to park it and hits curb with both passenger side tyres very lucky not to fully curb both wheels.
Let him know as he gets out the car, totally oblivious.
Start to inspect repair and within 30 seconds have torn it apart.
Front bumper doesn't marry up with drivers wing.
Chrome grille hasn't even been replaced, still cracked.
Massive gap between passenger headlight and bumper.
Have scratched the new bumper around the headlight too.
Pics below.
Office called again, again very apologetic, loaded up again and off back to them.
He said he can't believe its happened and will inspect himself Monday morning and call with update.
I stress it's been 2 weeks now, meanwhile I'm paying an Audi lease to drive a 1l polo...
Also, while I spent 30 second inside my car, notice my dash cam has been removed and left in the cup holder. Having inspected footage, the last video shows them loading it up.
So they have removed it prior to starting engine other end.
Suspicious no? Why would they do this unless they had something to hide?
Frustrating to say the least, planning to seek some financial compensation from them, at least cover the £250 excess.
Anything I can do re the lease? Guessing can't claim loss of use on insurance??