I will be honest this is suprising. First of all before I get into the crux of the matter. Bit of background and one question for you guys. My car brakes have been squeaking; just like every other person on this forums RS3. I dropped my car off at Audi last week to look at the brakes and my squeaking sunroof. I had an email from the dealer telling me that they greased the sunroof but there was no fix for the brakes - Audi said it was a characteristic of the car. I got the car back - the sunroof isn’t making any noise right now - which is good. But the smell is terrible. It has been 5 days and it smells excactly the same. It is a chemical smell - as you would expect and it is not nice. It gives me a headache. I am hoping it will clear eventually but I am not sure. Does anyone have any thoughts on this? Because if this smell doesn’t clear - I can’t drive the car like that for the next several years. It is only drivable with the windows open and roof open. I would argue that this is more of an immediate issue than my breaks. Before I collected my car I did send an email to Audi Executive Office saying that I refused to accept that the car should sound like a bus when driving it... and this is what I got back: ———— “Furthermore, if Coulsdon Audi have advised that the brake noise is a characteristic of your vehicle and does not affect the performance in any way, then we would not replace the brakes under warranty as the noise may remain. If you remain unhappy, I can advise you of the services provided by The Motor Ombudsman, a CTSI-certified Alternative Dispute Resolution provider that we are prepared to engage with through the ADR procedure. Please find their contact details below: The Motor Ombudsman 71 Great Peter Street London SW1P 2BN Tel: 0345 241 3008 www.themotorombudsman.org May I once again apologise for any inconvenience this has caused. Thank you for contacting Audi UK.” ———— All I asked was for them to change the brakes or try and do something and they want me to take it to ADR!?