I'll let you all know what happens once I get my car back.
Nothing much I'd imagine, though I hope I'm wrong.
Audi UK won't pass anything on to Audi in Germany without the car having been in the dealership for investigation.
They won't rely on your word alone (or mine, or any other punter's), and neither will they take any notice of what's written here or in any other forum - to them, it's all anecdote and gossip, no matter that it's very real, and very irritating, to you, me and lots of others.
I get the distinct impression (and I'm certainly not alone in this) that the dealership will probably do three things. Firstly they'll tell you that there isn't anything actually wrong with the car, and then they'll tell you that the missing subwoofer control isn't there just because it isn't, despite what it says in the manual. This second thing may be embellished with some trite made-uppery like the subwoofer being a different part number or some other such nonsense.
The third thing they'll likely do is pat you reassuringly on the bottom, wave you a cheery if disingenuous goodbye and then forget all about you.
What they won't do is escalate it internally 'in response to our customer's concern', which, in my book, is exactly what they
should. be doing.
So, to cut a long story short, when it's booked in - for whatever - make sure they check the subwoofer adjustment control, and be prepared for the selection of fatuous and patronising excuses which may well follow.
Then. call Audi UK, not forgetting to emphasise what your handbook says about that same subwoofer control.
Once done, you'll go in a box of reported and verified issues, and at some point the appropriate people at Audi in Germany will realise that this is more than a couple of moaning whingers with nothing better to do, and get the ruddy thing sorted out.
.
