T
T-800
Guest
Hi All,
Just thought i'd share my experience of Audi Manchester this morning, Bought a S3 from them in July financed part of the deal because in doing so it entitled you to 2 years free servicing, no brainer really!!
Had Oil change message on the DIS for a couple of days, so thought i'd book it in (after all its free right?) nope !!!!
Lady in service says they have no record of this offer applied to my vehicle, despite me asking twice while doing the deal that it was definatley included and once on handover, to which the salesman said yes when its due just ring up in the normal way and book it in.
Spoke to the salesman in question he doesn't remember saying anything about free servicing saying Audi only started that in October !!
I've bought 1 brand new S3, 1 brand new A3 and an S3 Demo car and this is the way they treat me ?!!?
Told them i won't be buying anymore from them and i'll be taking this further.
Awesome in manchester can have the business for the oil change screw Manchester Audi i did like the fact of keeping the car serviced by a main dealer, but not if they treat customers this way.
Just thought i'd share my experience of Audi Manchester this morning, Bought a S3 from them in July financed part of the deal because in doing so it entitled you to 2 years free servicing, no brainer really!!
Had Oil change message on the DIS for a couple of days, so thought i'd book it in (after all its free right?) nope !!!!
Lady in service says they have no record of this offer applied to my vehicle, despite me asking twice while doing the deal that it was definatley included and once on handover, to which the salesman said yes when its due just ring up in the normal way and book it in.
Spoke to the salesman in question he doesn't remember saying anything about free servicing saying Audi only started that in October !!
I've bought 1 brand new S3, 1 brand new A3 and an S3 Demo car and this is the way they treat me ?!!?
Told them i won't be buying anymore from them and i'll be taking this further.
Awesome in manchester can have the business for the oil change screw Manchester Audi i did like the fact of keeping the car serviced by a main dealer, but not if they treat customers this way.