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Audi Connect Key ?

kmanmx Apr 3, 2018

  1. kmanmx

    kmanmx Active Member

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    Is anyone aware of this ? I've hardly seen it anywhere. Basically you pair your smartphone to the car somehow, and you can use your phone to unlock the car by holding it against the doorhandle, and can start the car by putting your smartphone in the Audi phone box. I've googled it and can't find any info really other than the description of it on the Audi site.

    The reason I ask is my car has yet to arrive, but I grabbed my VIN off the tracker, and am going through the Audi Connect setup on the website. But at the end of the setup, it says this:



    Has anyone been through this process of setting up Audi connect, and if so did you complete the setup at the dealership, and did the dealer setup your phone as an 'Audi connect key' as per below ? I want to complete the Audi Connect setup online ready for when I get the car, but I can't do that if I need to complete the setup at the dealer to use my smartphone as the key. The other options to complete setup are to get emailed an mTAN code over phone or email, but I don't want to do this if I can't use the connect key service!



    upload_2018-4-3_13-6-16.png
     
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  3. L_G

    L_G Active Member Team Daytona Team V6 Audi S5

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    You will need the code that comes with the second key for the car.

    Prior to delivery I was able to set up the PIN for Audi connect and input destination on myaudi but wasn't able to activate addition functions such as locking and unlocking
     
  4. Theonenonly

    Theonenonly Driver

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    Tried this it doesn’t work, paired my phone but it just doesn’t pick it up at all
     
  5. kmanmx

    kmanmx Active Member

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    Yeah it's amazingly difficult to find much info on it. It may not even be a feature on the A4 B9...
     
  6. kiter

    kiter Member

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    Not tried to lock/unlock the car by putting my phone to the handle but I can lock/unlock it remotely with my phone via the my audi app. You need to complete the set up at the dealers as when you register for this part of the service the dealer has to verify you as the bona fide user/owner of the vehicle on their system. Took a wee bit of time to get it all up and running but it is pretty neat being able to check its locked etc. Within the app if you want to lock or unlock the car it asks for a 4 digit pin that you set at the start and off it goes and does its thing. The vehicle locater seems to be pretty spot on too and I live in the middle of nowhere.

    Make sure you get someone at the dealers who knows what they are taking about and which order to do stuff in.
     
  7. Nham68

    Nham68 Active Member Team V6 Audi S4

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    If your phone has NFC, that’s the first point. Fine for latest generation . Iphone 7 / S7 or later etc,.. this is totally different to unlocking / locking via the app which uses the cellular network.

    Nothing in the A4 owners manual about this, so it’s probably not enabled. You would need NFC reader in the door handle, suspects it’s not there on B9.
    Security is another factor , someone nicks your phone , have they got your car too ?
     
  8. StuMcBill

    StuMcBill New Member

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    Hi, did anyone ever suss this out? I’ve just picked up my A4 S-line, but I’m not even sure that mine has this functionality?

    I don’t have a tech pack or phone box, but as said above, I’d hate to not select dealer and miss out on this (assuming it works with an iPhone X).

    Thanks.
    Stewart
     
  9. glasgow1

    glasgow1 New Member

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    I am also looking for more info about connect key.a6. C8. Tech pack and phone is well seems not very many phone compatible.i have tried 3 new phone app say not compatible.u can check my Audi go at bottom and right icon click and click on service.on top u can see this connect key

    Sent from my ANE-LX1 using Tapatalk
     
  10. DaveW

    DaveW Well-Known Member

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    Try page 46 of the owners manual. What make/model phone are you using?
     
  11. DaveW

    DaveW Well-Known Member

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    I'm guessing it's a Huawei P20 by the ANE-LX1 reference?
    May be worth posting this in the A6 C8 forum, where it may get some fellow owners opinions @glasgow1
     
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  13. Voronus

    Voronus Member

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    Make sure you activate NFC on your phone first, or it will incorrectly return not compatible. I did this now on my samsung s8 and it worked once I switched NFC on.
     
    glasgow1 likes this.
  14. cosmicblue

    cosmicblue Active Member TeamMisano Audi RS4

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  15. Voronus

    Voronus Member

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    Just tested and it works for me. Of dubious use though.
     
  16. glasgow1

    glasgow1 New Member

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    May I ask what model your car.as mine is a6 c8


    Sent from my ANE-LX1 using Tapatalk
     
  17. Voronus

    Voronus Member

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    S4 b9. With a Samsung S8
     
  18. glasgow1

    glasgow1 New Member

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    hi. i am now using samsung s8 and app says my phone is compatible now. i went to connect key and they checked compatibility, i pressed confirm and the same message keeps coming up again and again. what is next step how do i know its connected... do i need to open a certain page when i go to car or am i supposed to receive a message or what? how does my door open itself, maybe the car is not compatible? please enlighten me as im confused. thanks
     
  19. Voronus

    Voronus Member

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    Actually that is it. The app already is connected to your car. Now you have linked your phone to the app, the phone is consequently linked to the car.

    Just take your phone and hold it next to the door handle and see if it locks /unlocks your car. That will tell you if it's working.
     
  20. glasgow1

    glasgow1 New Member

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    No it does not even open door .well thanks for your help .my be my car not comfortable.

    Sent from my ANE-LX1 using Tapatalk
     
  21. DaveW

    DaveW Well-Known Member

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    That's disappointing, I'm due to pick up my A6 C8 on Wednesday and have a Samsung S9+ so it doesn't look promising.
    It definitely mentions this function in the user manual. It may be the fact that Google pulled the NFC functionality as stated by @cosmicblue
     
  22. glasgow1

    glasgow1 New Member

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    Or may be option extra.
    Mine is only 40 TDI sport with tech pack .if your is slime it could be different.please let us know how I get on with your and good luck.and enjoy .I moved from 5 series .I still like both cars.


    Sent from my ANE-LX1 using Tapatalk
     
  23. DaveW

    DaveW Well-Known Member

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    Thanks.
    I've read the section in the user manual again, page 46 I think. It says as well as entering the key ID into the MMI, to make sure that the key is created in the app and the function to allow remote keys is enabled in the MMI. It may be worth you checking this out.
    40 TDi S-line tech pack here- I can't wait! I'll let you know how I get on with it.
     
  24. glasgow1

    glasgow1 New Member

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    I will try in the morning.thanks


    Sent from my ANE-LX1 using Tapatalk
     
  25. DotNetDude

    DotNetDude Member TFSI Owners Group Audi A4 Audi Avant Owner Group S-line owners group

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    At the top of the section on page 46 for "Audi Connect Key", it says "Applies to vehicles with Audi Connect Key". So firstly, it might be that it is only with certain options. Next, it says that a "Key User" must have been set. I am setup as the "Key User". I have also been through the compatibility test in the MyAudi app which says my phone is compatible.
    The instructions say, in car go to CAR > Settings & Service > Audi connect Key > Call up security code.
    When I go to CAR > Settings & Service, I don't have an "Audi Connect Key" section/option, so I simply can't progress any further.
    I haven't bothered calling the dealer because at the handover, I knew more about the car than the guy who was doing the hand over! After asking him some questions that he simply didn't know the answer to, I just gave up and drove home. However maybe I should call them tomorrow and see if their "post sales" team can help.
     
    DaveW likes this.
  26. DotNetDude

    DotNetDude Member TFSI Owners Group Audi A4 Audi Avant Owner Group S-line owners group

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    I have the convenience key, so the lack of this feature may be less important for me as I rarely have need to have physical access to the key to enter the car. However I can't find any function or setting in the MMI that relates to "enabling remote keys". The only option I did see was a specific "enable convenience key", which presumably enables/disables the keyless entry.
    When you pick up your car from the dealer, this is something you can perhaps specifically ask them to explain and/or setup for you while you are there. Maybe your handover will be better than mine...
     
  27. glasgow1

    glasgow1 New Member

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    Good suggestion.please let us know how you get on.

    Sent from my ANE-LX1 using Tapatalk
     
  28. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    You won't have the Connect Key if you don 't have SOS, as mine doesn't also....
     
  29. DotNetDude

    DotNetDude Member TFSI Owners Group Audi A4 Audi Avant Owner Group S-line owners group

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    Sorry, somewhat hijacking the A4 threads; I'm referring to the new A6 which does have the SOS feature (as standard I think).
     
  30. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    I see, this is for the USA A4, might help:
    Screenshot_20181209-102956.png
     
  31. DaveW

    DaveW Well-Known Member

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    No problem, tha makes 3 of us :grinning:
     
  32. DotNetDude

    DotNetDude Member TFSI Owners Group Audi A4 Audi Avant Owner Group S-line owners group

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    Thanks for the details, I had seen that as well when originally trying to configure this. Unfortunately this is where google becomes less able to pick out specific terms. We have:
    Audi connect
    Key User
    Audi Connect Key
    The above article is around setting up the "Key User" within "Audi connect" (which, incidentally is different in the A6 as the menu/settings are not the same). The problem is, I think you need to be setup as the "Key User", before you can activate or enable the "Audi Connect Key". But trying to find the information about just the "Audi Connect Key" becomes difficult using google because all it finds is details around "Audi Connect" and "Key User"...
     
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  34. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    In the AudiWorld thread it is stated the dealership set you up as the key user. Unfortunately I can't find an online A6 owners manual, only for the previous model. But if the MMI menu structure is different then you'll have to address the A6 crowd I'm afraid...
     
  35. DaveW

    DaveW Well-Known Member

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    Dunno if you chaps have already done this bit:
     
  36. DotNetDude

    DotNetDude Member TFSI Owners Group Audi A4 Audi Avant Owner Group S-line owners group

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    Yes, and unfortunately there aren't too many of us with the A6 C8 over there just yet...

    Setting up the key user isn't an issue, that is, not for a new car. The new key is attached to a tag with a 10 digit code. You enter the code into the car and then it allows you to set yourself up as the key user. Once configured, you can log into the my.audi.com in a browser and there are many more options available, and you can set other users up as the key user.
     
  37. DotNetDude

    DotNetDude Member TFSI Owners Group Audi A4 Audi Avant Owner Group S-line owners group

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    I think this is for owners in the US. The UI I have is presented differently, but in both the online version and within the app I can download and view the key user agreement that was setup when configuring the key user. Clearly in my case, being setup as the key user is fine, and is not the bit that is preventing me from configure the connect key.
     
  38. glasgow1

    glasgow1 New Member

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    Yes I can use My Audi app and all functions.but only using mobile phone to lock unlock but also to start car up without key.

    Sent from my ANE-LX1 using Tapatalk
     
  39. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    As I am getting this message "
    Enable required
    To experience the full range of myAudi features, save your Audi partner and ask your partner to set you up as the key user". When I try to view my digital service record another Audi-sport member suggested this "If you get a message about needing to be enabled (as I did first time) you need to go to your registered Audi dealer and get them to authorise you as the owner of the car using the Go Audi system they have access to".
    Maybe you all need to do the same?
     
    DaveW likes this.
  40. DaveW

    DaveW Well-Known Member

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    Silly question, does MyAudi app need to be running for the NFC unlock to work?
     
  41. DaveW

    DaveW Well-Known Member

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    This could be a big find!
     
  42. DotNetDude

    DotNetDude Member TFSI Owners Group Audi A4 Audi Avant Owner Group S-line owners group

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    This is only if you can't find the original code/tag on the keys when buying the vehicle from new (or maybe wasn't given it by the dealer), or have bought the car second hand. I had this exact message with my A4, and since I no longer had the tag I didn't bother contacting the dealer as the car was being sold.
     
  43. DaveW

    DaveW Well-Known Member

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    Might be helpful to someone, particularly the 2nd part:

    Screenshot_20181209-131954_Samsung Internet.jpg
     

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