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Audi Connect has expired. Renewal question

Ryan Carpenter Mar 2, 2020

  1. Ryan Carpenter

    Ryan Carpenter Member

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    Hi

    I have had my A4 for a little over two years now and was given Audi Connect for this duration. The only thing I really use and have noticed has now gone is google maps, I never checked weather or anything in the car.

    Has anyone managed to get Audi to extend or do I now have to buy a sim card? If so any suggestions?

    I'm assuming the Audi app will still work as normal. So I can still locate car, unlock remotely etc.

    Many thanks
    Ryan
     
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  3. NickB

    NickB Member

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    I contacted Audi Customer Services and they extended mine for another 12 months
     
  4. cuke2u

    cuke2u Well-Known Member

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    Mine renewed automatically....
     
  5. veltror

    veltror Member

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    I had to chase my dealer a number of times before they did this...
     
  6. Pork

    Pork Active Member

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    Don’t bother with the dealer - give Audi UK a call, they extended mine no questions
     
  7. A4 SJC

    A4 SJC Active Member

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    What is the cost involved in this? Mine is due to expire shortly
     
  8. NickB

    NickB Member

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    They extended mine for free. I don't think Audi have worked-out how to monetise this yet so, for the meantime, it's free.
     
  9. Jonfun

    Jonfun 2016 A4 Avant B9 190 Quattro S-Line

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    Audi Live chat and they'll sort it.
     
  10. amcdaid

    amcdaid New Member

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    Walternate likes this.
  11. A4 SJC

    A4 SJC Active Member

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    email sent at 1110am today and response extending the license FOC for 12 months received at 1130am

    Can't complain about that
     
    cuke2u likes this.
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  13. Kondax

    Kondax Well-Known Member Gold Supporter

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    Sent an email and they replied pretty much instantly. Cheers @amcdaid
     
  14. amcdaid

    amcdaid New Member

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  15. jpda4

    jpda4 Member

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    The initial 3 months trial period goes on...
    On my weekly drive to the shops today - license expiry message displayed, restart once shopping complete no message, checked MMI setting once home expiry now 05/21. no contact with audi all automatic and free...
    Will i still have the car this time next year....
    Hhhhhmmm lease up January, the last 7 (to date) weeks on reduced (zero) income haven't helped with the final payment.
     
  16. M5 Andy

    M5 Andy New Member

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    Just to say that this forum is great. I was all prepared to shell out £100 to renew my Audi Connect and then remembered this thread. A quick email to Audi and they renewed my licence for another 12 months free of charge. Usually Audi tend to bleed me dry.
     
    cuke2u likes this.
  17. Mr Olympik

    Mr Olympik Member

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    What email address did you use?
     
  18. M5 Andy

    M5 Andy New Member

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  19. Mr Olympik

    Mr Olympik Member

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    Thanks. What details did you have to give them?
     
  20. amcdaid

    amcdaid New Member

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  21. M5 Andy

    M5 Andy New Member

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    Just name and car registration.
     

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