Hi guys, first post here. I've picked up my new A3 (30 TFSI S Line Sound and Comfort Pack + Parking Pack) in December 2020 from Watford Audi. I owned a 2009 MINI so the upgrade is huge, the car drives perfectly but the software is not too great. I will post below the issues that I am experiencing with the car.
1. SOS Emergency function fault (picture attached) . This error is strange because it only happens when I am in built up areas ( Central London) and the signal is poor. When the error comes up the system reboots itself 1-2 times and then it log me out of my user. If I try to log in, my user does not even appear on the system. If I leave the car for like 30 minutes and then start it again, it works; but this is very annoying. I went to the dealership and they said that they could not replicate the error and that is not much they can do and I would just need to monitor it and see if it happens again.
2. MyAudiApp. I have completed the registration successfully and I've set myself up as a Key User. I used to be able to log into the app but I only had some basic functionality (car status, mileage and next service). From reading on the forums I think I should also be able to unlock the car from the app but I am not sure and I'd like your input on that. See the picture attached for the message that I used to get. Now things got even worse and I can't even log in on the myAudi App. When I try to log in from my failed the error that I get is : Network : Cancelled (but I read on another thread that it has been disabled as they are having IT outages)
3. Bonus one - Why are there no nets or bag hooks in the boot of car? Does anyone have any recommendations where I could get some from? Every time I put something in the back, it jumps everywhere.
Edit: This is a bit of a gimmick. When I unlock/ lock the car the light do not light up progressively, i.e : one by one at the rear of the car. When I went to the dealership I saw an A3 Saloon that did that. What would I need to do in order to get them to light up like that when I lock/ unlock the car?
Thank you for taking your time to read this and I'm looking forward for your replies.
1. SOS Emergency function fault (picture attached) . This error is strange because it only happens when I am in built up areas ( Central London) and the signal is poor. When the error comes up the system reboots itself 1-2 times and then it log me out of my user. If I try to log in, my user does not even appear on the system. If I leave the car for like 30 minutes and then start it again, it works; but this is very annoying. I went to the dealership and they said that they could not replicate the error and that is not much they can do and I would just need to monitor it and see if it happens again.
2. MyAudiApp. I have completed the registration successfully and I've set myself up as a Key User. I used to be able to log into the app but I only had some basic functionality (car status, mileage and next service). From reading on the forums I think I should also be able to unlock the car from the app but I am not sure and I'd like your input on that. See the picture attached for the message that I used to get. Now things got even worse and I can't even log in on the myAudi App. When I try to log in from my failed the error that I get is : Network : Cancelled (but I read on another thread that it has been disabled as they are having IT outages)
3. Bonus one - Why are there no nets or bag hooks in the boot of car? Does anyone have any recommendations where I could get some from? Every time I put something in the back, it jumps everywhere.
Edit: This is a bit of a gimmick. When I unlock/ lock the car the light do not light up progressively, i.e : one by one at the rear of the car. When I went to the dealership I saw an A3 Saloon that did that. What would I need to do in order to get them to light up like that when I lock/ unlock the car?
Thank you for taking your time to read this and I'm looking forward for your replies.
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