Apple CarPlay

chanlon1

Registered User
Hoping someone can advise.

iPhone 7 is plugged in to car and car play is activated.
On the screen I navigate to Amazon Music or Spotify and select it.
Nothing happens. Blank screen.
If I lift up the phone, and access Amazon Music or Spotify directly on the phone, it then appears on the car screen and works.

I can’t get either of those two to work unless I start them via the actual phone.
Once working everything with them is fine.

Am I doing something wrong?
Both apps are the latest version etc.

Thanks
 

Benji315

Registered User
Phone & MMI on latest version too? tried a different cable and a soft reset on the iPhone?

Mine doesn't always boot into car play despite the lead being in sometimes, i have to unplug and plug back in
 

sparky86

Registered User
From reading the feedback on the amazon music app it appears to be having issues with CarPlay at this current version.


Sent from my iPhone using Tapatalk
 

Buck

Registered User
Mine can instantly connect one time then the next it just doesn’t play ball. Not sure why.
 

Lawrence7

Registered User
Similar problems here with Spotify, sometimes it plays at 1.5x speed
 

chanlon1

Registered User
Everything I have is up to date. But if everyone else is having issues then it’s not personal to me!!
Probably related to how the frameless windows work............
 

chanlon1

Registered User
Seems to be that he phone needs to be either unlocked or at least the screen on.
If the phone has locked itself it doesn’t work.

I checked the CarPlay setting and the option is switched on okay.

Confused......
 

Buck

Registered User
Mine will work from a locked phone. I tried it tonight and it took say 20 seconds to run bit did in the end.
 

S32B

Registered User
iPhone 7 is plugged in to car and car play is activated.

Ohhh what lead do you need for the A5 for car play? I was just about to get rid of the S3 leads as I never used them! May be the same!
 

sparky86

Registered User
I’ve tried both the Audi cable I got with the car and the regular lightning usb from apple and they work both fine for me


Sent from my iPhone using Tapatalk
 

Buck

Registered User
@S32B you get a cable with the car - just let your sales guy know whether you want Apple or Android ahead of collection.
 

S32B

Registered User
@S32B you get a cable with the car - just let your sales guy know whether you want Apple or Android ahead of collection.
OK thanks, collecting at 4 so will ask then :)
 

chanlon1

Registered User
I’ve tried both the Audi cable I got with the car and the regular lightning usb from apple and they work both fine for me


Sent from my iPhone using Tapatalk

So you can fire up CarPlay and even with your phone locked etc, you can still start Amazon Music and play songs?
 

S5manhattan

Registered User
It’s been working fine for me on both Spotify and Amazon music until this week and I got the exact same issue. Blank screen when clicking on Spotify app.

Plus it even stopped me taking calls through the car speakers in apple car play.

Switched phone off and back on again and it works ok again now...
 

S5manhattan

Registered User
So you can fire up CarPlay and even with your phone locked etc, you can still start Amazon Music and play songs?

Yo can set this up within car play settings on your iphone. To start when locked.

Settings-general-CarPlay I think is where it’s located.
 

S32B

Registered User
Hoping someone can advise.

iPhone 7 is plugged in to car and car play is activated.
On the screen I navigate to Amazon Music or Spotify and select it.
Nothing happens. Blank screen.
If I lift up the phone, and access Amazon Music or Spotify directly on the phone, it then appears on the car screen and works.

I can’t get either of those two to work unless I start them via the actual phone.
Once working everything with them is fine.

Am I doing something wrong?
Both apps are the latest version etc.

Thanks
Have you tried uninstalling the apps and then reinstalling them? If nothing else it will free up a load of space on your phone, I do that now and again with apps that are using more space than they need to!
 

S32B

Registered User
I’ve just deleted and reinstalled. Never actually thought of trying that.

Will give it a test shortly on the way home.
So did it work???
 

chanlon1

Registered User
This is what happened.
Plugged phone in after starting engine.
Carplay came on and I went to the Podcast App and started listening to a podcast.
Backed out to menu, and went to Spotify.
Spotify loaded up, and I went to a playlist and it started ok.

Backed out.
Went to Amazon Music.
It started up okay.
Navigated to a song I downloaded...tried to play it..nothing happened...sat looking at the screen for maybe 5 mins.....still nothing.
Navigated to a playlist, again nothing would start.

Backed out...
Went to BBC Radio iplayer app.
Started it...just got a black screen even though I am registered on the app etc.

Went back to Spotify.....it was still working okay.......
 

S32B

Registered User
This is what happened.
Plugged phone in after starting engine.
Carplay came on and I went to the Podcast App and started listening to a podcast.
Backed out to menu, and went to Spotify.
Spotify loaded up, and I went to a playlist and it started ok.

Backed out.
Went to Amazon Music.
It started up okay.
Navigated to a song I downloaded...tried to play it..nothing happened...sat looking at the screen for maybe 5 mins.....still nothing.
Navigated to a playlist, again nothing would start.

Backed out...
Went to BBC Radio iplayer app.
Started it...just got a black screen even though I am registered on the app etc.

Went back to Spotify.....it was still working okay.......
Picking up on this, I just tried my Amazon Music, once playing it just shows rewind, pause and fastforward icons...any way to show the album art instead?
 

chanlon1

Registered User
Picking up on this, I just tried my Amazon Music, once playing it just shows rewind, pause and fastforward icons...any way to show the album art instead?

I believe it just shows it in the background as a blurred image.
Can you get amazon music playing ok whilst the phone is locked?
 

S32B

Registered User
I believe it just shows it in the background as a blurred image.
Can you get amazon music playing ok whilst the phone is locked?
I'll try it tomorrow mate, just plugged it in today and went from there...so the screen was already unlocked.
 

S32B

Registered User
Been trying Amazon and Spotify since the last post, seems to be hit and miss at times as to when it works!
 

chanlon1

Registered User
Not sure whether the recent iOS 11 releases or individual Amazon/Spotify app updates have resolved it, but its working now a hell of a lot better than it had been.
 

S32B

Registered User
Not sure whether the recent iOS 11 releases or individual Amazon/Spotify app updates have resolved it, but its working now a hell of a lot better than it had been.
Got a week off now and I have just got Spotify premium for free :) so I'll try it this week ;)

PS: Just wish it would show the album art!
 
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