1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. Dismiss Notice

Apple CarPlay call quality

Matthew Harrison Jan 17, 2020

  1. Matthew Harrison

    Matthew Harrison Registered User

    17
    13
    3
    Hi all, has anyone got issues with call quality using Apple CarPlay? No matter who I call, they always say I sound really broken up and robotic, like Stephen Hawking-esk
    Also, car takes about 4/5 unplug plug ins for it to actually pickup Apple CarPlay.
    Info-
    I have an iPhone XS on the latest IOS
    I have tried using genuine Apple cable AND Audi cable. And tried both USB sockets

    Car is MY2019 (B9.5) 69plate A4 45tfsi
    With the upgraded touch screen tech
     
  2. Avatar

    snack-media
    Advertisement


  3. Evil Derboy

    Evil Derboy Registered User

    957
    932
    93
    Totally fine in my car. Have you tried using Bluetooth with the normal MMI interface instead of CarPlay to see if it makes a difference? The issue may be with the Mic in your car rather than CarPlay or the phone connection to the car.
     
  4. Matthew Harrison

    Matthew Harrison Registered User

    17
    13
    3
    Yeah, Bluetooth with the MMI is absolutely fine, Crystal clear! It’s only Apple CarPlay! but doubt there’s a software update yet as it’s a brand new interface !
     
  5. WesT-gefül

    WesT-gefül Well-Known Member Bronze Supporter

    945
    305
    63
    Turn on 4g voLTE (voice over LTE) on your iPhone in mobile data settings for calls.

    Go to settings on your iPhone >mobile data>mobile data options>voice&data>4g voLTE On
    [​IMG]
     
  6. WesT-gefül

    WesT-gefül Well-Known Member Bronze Supporter

    945
    305
    63
    Did you try my option above?
     
  7. Tripper

    Tripper Registered User

    23
    5
    3
    There is an IOS update today which mentions call quality when using CarPlay . Wonder if this could fix your issue
     
  8. WesT-gefül

    WesT-gefül Well-Known Member Bronze Supporter

    945
    305
    63
    [​IMG]

    This could be it. Edit. I’ve been beaten to the punch.
     
  9. Matthew Harrison

    Matthew Harrison Registered User

    17
    13
    3
    Yeah, tried that (was already on) and still poop! thanks for trying though!
    seen the iOS update might help! Fingers crossed!!
     
    WesT-gefül likes this.
  10. Matthew Harrison

    Matthew Harrison Registered User

    17
    13
    3
    Soooo..... the update didn’t work. Emailed my dealer yesterday.... but they not replied yet, gonna take the issue to them now!
     
    WesT-gefül likes this.
  11. Matthew Harrison

    Matthew Harrison Registered User

    17
    13
    3
    In case anyone was following this... Audi UK had to order a full new apple carplay unit and MMI system. and replace it! its was all done under warranty, and JCT Hull were excellent about the whole thing!
     
    WesT-gefül likes this.
  12. Avatar

    snack-media
    Advertisement


  13. WesT-gefül

    WesT-gefül Well-Known Member Bronze Supporter

    945
    305
    63
    Result.
     

Share This Page

Do Not Sell My Personal Information