android auto stopped working

[Steven87]

android auto has worked reasonably well since I got my S3 in Jan 2017. I sometime had to unplug and plug back in the phone a couple of times for it to launch but was generally ok once running.

Now its disappeared completely, I have the app on my phone but i've tried plugging it in repeatedly both with the app closed and open but the icon does not appear on the MMI to launch.

Anyone else had this or know of a fix?

 

[AndyKnight]

have you tried an mmi reset? I don't have the instructions to hand but you should find them in your manual or if you search in here.

 

[Steven87]

I haven't, I was not aware of such a thing. This won't reset my updated software will it?

 

[AndyKnight]

I haven't, I was not aware of such a thing. This won't reset my updated software will it?

No, it's the equivalent of turning it off and on again.

 

[Lawrence Ellul]

have you tried to uninstall the app from the phone and re-install... also check that upon connecting with the USB cable you have charging maybe the cable is at fault. Also if you have a second USB in the car try connecting it ther