- Jan 7, 2017
- Reaction score
It's case-specific and not general policy.Dealership. I had issues with my a6 in the 3rd year(wasn’t cold enough) and they came back and said it’s not covered cause there’s no record of a service. Luckily for me I had a similar issue the previous year and it fell as part of the previous warranty claim.
The general policy is that the third-year warranty cover of the air conditioning system is not .dependent on it being serviced at two years.
I was twiddling my thumbs waiting for something else so I rang up and asked.
If the cover was dependent on that service at two years, it would be part of the service schedule rather than a 'recommendation'.
The same kind of thing as 'recommending' you to have your satellite navigation updated every year at huge expense rather than winding the window down and asking someone the way if you happen to get lost.