Advice/ what would you do?

[A12RNX]

Hi,

I purchased a front splitter from a UK company 4 weeks ago which they said would take 4 weeks to arrive. I paid £550 plus £9.99 postage for the item.

I emailed them yesterday and there reply was, because it’s coming from America they’re struggling to have it sent over due to size and fragileness of the product.

They said they can still do it at a extra cost of £265 or refund me my money.

I want the splitter after waiting this long for it which is highly annoying do you think they should cough up the postage themselves due as it’s a c*ckup there end?

Thanks in advance.

Aaron.

 

[A12RNX]

They have also now stopped selling the item on there website.

 

[NHN]

Request a full refund immediately or contact cc issuer.

 

[joinerman]

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
X2

 

[Phil-1]

Request full refund. And then look elsewhere


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[NevMan]

X3 ^^^^^^^^^^^^^