So today marks the anniversary of me having the A5 for a whole year, and it's been an interseting one. I previously had an A6 C8 which was a great car, that never went wrong. When that contract was coming to an end I originally ordered the B9.5 A5 sportback, but as the new model was around the corner I changed the order to the car I have today. Admitadly I didn't know much about the new model, and I assumed everything would be fine as before. How wrong was I.
Within 6 weeks of having the car it started locking me out, or not wanting to lock. The first Audi tech immobilised the car and it then had to be recovered to the dealer. It then spent a total of 6 weeks at the dealer for them to resolve this issue, replacing modules and damaged cabling apparently. The funniest moment was collecting the car, they drove it around for me, and then it wouldn't open again. After this I complained to Audi UK and eventually, with the help of their customer services we reached a financial settlement for the inconvenience.
Since then that issue hasn't reoccured, but it still has issues. The boot doesn't open fully, the reverse parking mirrors stop working, various alerts en route and Android auto disconnecting, and one total electrical system failure. I would have to say I have gotten used to most of these niggles, as they aren't serious, but it isn't something you would expect from a car that costs over £50k. Don't get me wrong, I do enjoy the car and when the decent tech works, its great and playing with themes and lighting etc is a nice distraction now and then.
I know a lot of you have had more serious issues than me, but hopefully there is an update over the horizon that may help, or refund for those of you suitably annoyed, and maybe Audi will look to develop a product rollout better in the future, as they must be reeling from the worldwide issues that we have all seen.
Within 6 weeks of having the car it started locking me out, or not wanting to lock. The first Audi tech immobilised the car and it then had to be recovered to the dealer. It then spent a total of 6 weeks at the dealer for them to resolve this issue, replacing modules and damaged cabling apparently. The funniest moment was collecting the car, they drove it around for me, and then it wouldn't open again. After this I complained to Audi UK and eventually, with the help of their customer services we reached a financial settlement for the inconvenience.
Since then that issue hasn't reoccured, but it still has issues. The boot doesn't open fully, the reverse parking mirrors stop working, various alerts en route and Android auto disconnecting, and one total electrical system failure. I would have to say I have gotten used to most of these niggles, as they aren't serious, but it isn't something you would expect from a car that costs over £50k. Don't get me wrong, I do enjoy the car and when the decent tech works, its great and playing with themes and lighting etc is a nice distraction now and then.
I know a lot of you have had more serious issues than me, but hopefully there is an update over the horizon that may help, or refund for those of you suitably annoyed, and maybe Audi will look to develop a product rollout better in the future, as they must be reeling from the worldwide issues that we have all seen.
