Q3 Virtual Cockpit Scratched

[2020AudiQ3]

My god what have I done?? Had some smudges so I wiped with the audi screen cloth and more smudges came up. So I tried some windex and all these tiny scratches came up everywhere. I've read that Meguiar PlastX polish works well but might remove the antiglare. Not too concerned about glare considering its recessed back. Any advice or anyone else had this issue??

 

[aj84]

I don't know enough about the VC Materials but in my time of laptop repairs, I see this a lot in the older Mac screens and if it is the same thing, what you've done is essentially gone through the top coating - And usually when we ask about it it is where people have used abrasive liquids like glass cleaner.

In regards to the mac, we end up removing the entire coating with a fair bit of elbow grease and baby wipes and...well abrasive liquids like windex. The end result is a very clean screen in most cases but the difference between having the anti-glare coating and not is very obvious.

Lets see what others say - hopefully someone who has had the same issue with the actual VC can chime in as laptop screens I suspect are probably a little more better in handling pressure than the VC!

Too late now but in future, what I do is breathe on the VC and wipe - not the more pleasant way of doing it but avoids this - I wonder if the MMI screen cleaner Audi sell is any good

 

[2020AudiQ3]

I don't know enough about the VC Materials but in my time of laptop repairs, I see this a lot in the older Mac screens and if it is the same thing, what you've done is essentially gone through the top coating - And usually when we ask about it it is where people have used abrasive liquids like glass cleaner.

In regards to the mac, we end up removing the entire coating with a fair bit of elbow grease and baby wipes and...well abrasive liquids like windex. The end result is a very clean screen in most cases but the difference between having the anti-glare coating and not is very obvious.

Lets see what others say - hopefully someone who has had the same issue with the actual VC can chime in as laptop screens I suspect are probably a little more better in handling pressure than the VC!

Too late now but in future, what I do is breathe on the VC and wipe - not the more pleasant way of doing it but avoids this - I wonder if the MMI screen cleaner Audi sell is any good

Appreciate the input. Yea I'm def getting concerned about what the final product would look like if I used Meguiar especially with the sun. Hopefully someone did it already and didn't notice much of a difference.

 

[DJAlix]

Remove the cockpit, remove the trim, use a plastic polish to remove the anti glare coating which is damaged, then put a laptop screen protector on the cockpit and then reinstall trim.

 

[2020AudiQ3]

So I ended up using Meguiars Scratch X and it completely removed the scratches. Definitely a little glare without the anti-glare coating but a couple of days now and I'm not really bothered by it. If that changes, I'll order a screen protector.

 

[HumzaAdam]

Have you got a picture of the result?

 

[2020AudiQ3]

Yep - this was right after I used it, you'll see the glare on the left side. I'll try to remember to take another after work but once the car starts up and all the graphics load it's less noticeable. Especially for people like myself who mostly use the MMI touch screen.