Anybody has the airbag recall done?

The car itself was just so heavy, steering into roundabouts I felt the mass of the car pull me over to one side, this made the driving experience hard work. The car, due to it's weight felt skittish on the road too. Heaven knows how the tyres were coping, I looked up the weight and it was 2.2t. My 2008 A6 weighs about 1.7t so noticeably different. The Etron just couldn't cope with the weight and I felt like I was fighting the wheel.

The other thing I noticed was the amount I had to press the brake pedal to stop the thing, after gettign out of my A6 it was noticeably more pressure that I needed to use to stop it, I guess at 2.2t it took some stopping.

I was so intrigued by the car I actually ran some numbers based on efficiency when I got back to the office. The Etron worked out at 8p per mile the A6 13p per mile.

The issue final issue is the fact it cost 51k new, but that's a whole other discussion.
Interesting, yes the EV's are very heavy of course, plus do have an appetite for tyres.
Maybe the brakes are like a regen braking system, the Skoda Enyaq has it and people aren't too keen on the pedal feel.
 
This is true, I have a guy at work who owns a Taycan and he's just about the replace the tyres at 11k!!!! £400 a corner too.

He may squeeze another thousand miles out of them but that's it, he's not a even an aggressive driver, it's just physics, weight, torque and compound of the tyre.
 
With my old bus going in for recal fix on Friday I thought it maybe a plan to check they have the part onsite ready for the fix.
Called Guildford Audi and asked the question, yes they replied parts are onsite and allocated to the old bus ready for Friday fix.
Courtesy car allocated too and no charge, happy days .
 
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Yeah, I got mine done last month. It was pretty straightforward, called up my dealership, booked an appointment, and they swapped it out in about an hour.
 
Finally got my letter this week, so will be phoning Aberdeen audi to book it in. Will ask for a courtesy car.
 
Dropped the old bus at 10.00 , all going smoothly until they asked me for £24 admin fee for the courtesy car, that wasn’t going to happen.
After a polite word with the service manager that fee was waivered.
Let me have a rather nice 2024 A6 Quattro saloon , all singing dancing flavour.
I could allmost be tempted to upgrade..lol, but too much tech for me, I will stick with the more refined b7.
 
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This A6 quattro is growing on me now, not that I'm going to be buying one but I would take it if offered...lol

Still awaiting an update on the old bus but doesn't seem like they have even started it yet.....

anyway, will make the most of the A6 for now.
Nice 20" RS alloys too. :yahoo:

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All done and the airbag was replaced.
To be honest i can't really fault Guildford Audi on this occasion, the admin fee was an oversight and they put their hands up to that one. They did a good job and no extra marks or damage to the old bus so I cant complain.
They even left a few bonus trinkets for me...
The service chap did comment that the old bus was in very good condition and most that they see are a bit worse for wear tear, so that was good.

anyway off to fit the new trinkets..lol

IMG 8418
 
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Good news Rob, glad to hear all went well.
Decent courtesy car too, looks nice.
Mines booked in at the end of next month now (first time off I’ve got to do it)

Had an issue when booking in as i was initially told I could have a courtesy car, then when actually booking in they completely refused!
A stern email to Audi UK customer service and a day later I get a phone call with an apology and the promise of an Enterprise rental car upon arrival.

Fingers crossed things go as smoothly, although I doubt my loan car will be as fancy. Probably a diesel Vauxhall Corsa or something equally as bad!
 
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I was surprised what car they had allocated for me Rob, was fully expecting a basic A1 or something,,
I can’t fault Audi to date for the courtesy cars they have allocated me since 2014, always worth having.
 
Sounds like a good experience all round there Rob, although that a6 needs spacers! Haha. Need to phone aberdeen audi to get mine booked in.
 
Took my car in yesterday for the airbag, courtesy car is a 2024 A3 Sports back full of extras, lots of room in the back, more than the B7.
I like the Bang and Olufsen sound system, but not sure I really liked the rest, vitual cockpit is nice but not sure I liked the shape of the passenger side trim,
Nice quite drive, but not feeling it, my B7 drives better.
They called me to confirm the airbag needs replacing and ordered the part, if it arrives today I will get my car back, if not tomorrow,
TBH I would like to take the car back today, not to happy having a new car outside my house.
 

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This is what I find now if I drive anything new VAG....they all feel pretty much the same, No steering feedback as such, and so many electronic aids etc. Hard touch plastics everywhere, but a price tag that keeps rising and rising.
There's so much chassis platform and running gear sharing that a lot of modern cars have lost their individual character.

I know this has been going on for years across many / all manufacturers, but back in the day different comparative models just felt different, nowadays I'm not so sure.
 
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They have no soul these days.
All the same very clinical and flimsy lookalikes.
 
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Took my car in yesterday for the airbag, courtesy car is a 2024 A3 Sports back full of extras, lots of room in the back, more than the B7.
I like the Bang and Olufsen sound system, but not sure I really liked the rest, vitual cockpit is nice but not sure I liked the shape of the passenger side trim,
Nice quite drive, but not feeling it, my B7 drives better.
They called me to confirm the airbag needs replacing and ordered the part, if it arrives today I will get my car back, if not tomorrow,
TBH I would like to take the car back today, not to happy having a new car outside my house.
It is allways nice to have a new car but sometimes there is more to it than just having a newer model.
I suspect the new A3 is bigger than the b7 anyway, the new A6 they gave me was by a lot larger than the A6 allroad they gave me a few years ago.
 
How long did it take on your airbag? Went in Tuesday early morning, called me they had to order parts, still waiting no call today.
 
Hi Richard, I think because I booked mine in quite some time in advance they had time to get the parts in.
I did call them a few days prior to the fitting date to check parts were onsite ready. Which they were.
There is a backlog of these on order at the moment so dealer stocks can vary along with time to fit.
 
Yes, but I booked mine in May, but no car available till July, so I went Tuesday, but did not have the part and ordered that day.
 
Similar here @norad97 , phoned aberdeen audi yesterday, stating I’d like a courtesy car, so the earliest they could get it in to check to see if it needs a new airbag was the 29th August. 8 week! Anyway, she said there’d be a £20 + vat charge for the courtesy car, to which I responded with ‘eh no thanks’ so she has said that she will need to phones the service manager to try and get it waived. She doesn’t even work in aberdeen, this is a call centre type effort in fife somewhere. Mental. Anyway, no particular rush from my side. They stated the airbag is on back order, so once they know it needs done when they check the car on the 29th, they will then order the parts. So not expecting this to be a quick fix! Haha
 
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Similar here @norad97 , phoned aberdeen audi yesterday, stating I’d like a courtesy car, so the earliest they could get it in to check to see if it needs a new airbag was the 29th August. 8 week! Anyway, she said there’d be a £20 + vat charge for the courtesy car, to which I responded with ‘eh no thanks’ so she has said that she will need to phones the service manager to try and get it waived. She doesn’t even work in aberdeen, this is a call centre type effort in fife somewhere. Mental. Anyway, no particular rush from my side. They stated the airbag is on back order, so once they know it needs done when they check the car on the 29th, they will then order the parts. So not expecting this to be a quick fix! Haha
Good luck with this, and if they want to charge me for the courtesy then there will be an arrangement in the office!
 
Audi should've planned this safety recall better.
They know roughly how many B7's are still out there, gathered more stocks into parts distribution points so dealers can pull stock and have it in a few days and have at least a handful of airbags on site ready to go. Then sent the letters out.
Not make some people wait several weeks due to back order.

It's almost as though they have caught themselves with their own pants down. And to even suggest any kind of charge for a courtesy car is......not ideal. Plus with it only being a short job, they should all be done as a while you wait service to minimise customer inconvenience.

I doubt Audi only discovered this issue a few weeks before the letters started being sent out, more like way way longer than that I suspect, plenty of time to get themselves ready and organised.

Letter.
Call the dealer.
1 week later, done in one hit, not check then order if needed, only to find no stock.
 
Hi, got my car back this afternoon, work carried out, opened the bonnet when I got home and found my battery cover not fitted back and just left on
the left side of scuttle panel cover, not impressed.
Finger marks on top of the dash above the passenger Airbag, no paperwork given to state work carried out, going back tomorrow to get my service book
stamped and work carried out on paper invoice.
The lady who was dealing with me was great and cannot fault her, managed to get a Geko airfresher for free, the one with sunglasses.

I was prepared for an argument over the courtesy car £30.00 a day charge, but she said as it's warranty work there was not charge!!
So in my case the car was free for the work, other members should take note over this car charge and argue with them.
 
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Finally managed to get mine sorted today.
All the faffing about to get a loan car, turns out they only needed the car for a little over 2 hours.

If they could’ve given me that timescale I would’ve waited, instead of “we’ll need the car all day, possibly longer”

Anyway, my lovely Kuga for the day…
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I did noticed they pulled all the cables from my Black Vue dash cam, obviously didn’t want the inner secrets of the work shop getting out. A bit poor that they didn’t put them back in when they’d finished though.
 
Had mine done on the A4 on friday. Was in there for 9am, very quick turnaround and I was out the door in an Q2 2024 with only 800 miles on the clock.
Manual and gutless, to be expected from a 1.6 engine :) anyway only had it for 4 hours as they called at 1pm to say all done.

popped back in the afternoon to find they had respected my wishes of No wash ( I had put a sign in the car ) and all looked fine. They had done a health check, tyres and brake pad check and all came back good.

Only thing I noticed was loads of grubby hand and fingerprints on the dash near the airbag, but that was easily cleaned off.

Next up is the RS but that will have to be in september time
 
That’s me just back from Aberdeen Audi. Dropped the car off yesterday lunchtime, got a rather nice A3 saloon as a courtesy car, no charge, and they said it’d be near the end of the day that it would be ready. Well i had a mtb commitment with mates so i suggested that i could keep the loan car over night and return it first thing in the morning, which they agreed to no bother. Job done, that washed it, which is fine as my paintwork isn’t pristine, but the best bit they hoovered it out! Kids don’t half drag some detritus in to the footwell! So yeh, can’t fault Aberdeen Audi. I’ve never been let down by them for anything tbh. The tech in these new cars, blimey, and very smart. Been in a few hired cars for work, mostly French, and the quality of interior materials and switches is definitely of a higher quality in the audi. The ride was lovely and quiet in the a3, although i felt the handling to be a bit ‘false’ feeling, it cornered a bit weird. It was the 35 1.6d model. It returned 54mpg even pushing on in dynamic mode! Pretty impressive, and had plenty of grunt for overtakes on b-roads this morning.

All done and dusted though, so thats fine. Here’s a photo of the A3, would look good with some 19’s, spacers and a drop! Haha

IMG 3835
 
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Similar story to me...
Dropped the car off first thing in the morning, got the call that it was done late afternoon and picked the car up the following morning.
Asked them not to do any checks or wash it which they didnt.
Courtesy car was a new A3 with 400 miles on the clock. Only did 25 miles or so in it, nice car but not involving at all - cant complain though.
All in all, I was pleasantly surprised it all went to plan :)
 
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I had my A4 2007 A4 done a few weeks ago, was surprised to get the letter through the post considering the age but apparently its a common issue from this make and is across a few manufactures. the thought of potential airbag shrapnel flying through the air was a worry!

I haven't been to a main Audi dealer for a while as I don't have a spare £80+K to pick up a new RS4 etc or have any desire to take out a second mortgage to pay for servicing etc but was surprised (not surprised) at the lack of personal customer skills compared to what dealers use to have.

  • If your not buying a new car I'm not interested
  • You have an old Audi so you are no considered a worthwhile customer
  • you are not paying for this service work so I couldn't care less about your custom
  • No I wont even offer you a coffee while you wait for 20 mins to have your key returned
  • yes you can no book in on line and drop your keys so we don't even have to converse with you
  • we will give you a free health check and clean - but not clean inside the car and give you a list of minor jobs that to not need doing that actually out ways the sum of the value of your car!
  • (£835 to change front discs and pads and £88 to replace a tyre with a re-moulded one we have out the back) - joke as it passed an MOT 1 week before
unfortunately dealers are not what they use to be and just clinical robots to the car market system,

but yes airbag changed successfully - Rant over
Bit late to the party but my experience was actually really good.

I got the letter around July and there was a bit of a wait to get it booked in.

Booked it in with a free courtesy car. Dropped it off in the morning, offered a cup of tea, treated exactly the same as an actual customer.

Guy even helped me with lugging a big computer tower to my car, sorted my keys, etc.

No big list of jobs that needed doing for extortionate prices, no charges at all, they didn't even charge for petrol!

No queries on any of the modifications, they just did the work, cleaned my car and gave it back.

About the only negative experience was the annoying af 2024 courtesy car they gave me that just kept beeping! That alone puts me off a newer Audi.
 
I'm pretty sure it's every TDI 170 (BRD) and every TFSI at this point

I've currently got 7 B7's and all but one are on the recall and it's the only 140
 
Only just got my letter two days ago. Booked it into the local Audi dealer - they don't have a courtesy car till early net year, so it's booked for the 8th Jan. 140 TDI Avant. This recall just about affects any car of any make, now coming to this age, with Japanese made Takata air bags; which is most every one of them.
 
Mine (2007 1.9TDI BRB) had it done in August, when it was with the last owner. The list of work they tried to upsell freaked him out so much he sold it to me.
 
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