Assume this is Approved Used, in which case surely similar to new, apart from instead of new factory order, they would source suitable replacement at no cost to yourself, or I suppose you could potentially "upgrade" and agree an amount to pay in...obviously drive a hard bargain on this front. http://www.autoexpress.co.uk/car-news/consumer-news/34744/rejecting-a-new-or-used-car-top-tips The Sale of Goods Act contains three clauses that apply to every car purchase made from a new or used dealers: The car must be “as described”, “fit for purpose” and “of satisfactory quality”. If you’ve bought a used car, then obviously the age of the vehicle and the mileage it has covered will affect any judgement on what qualifies as ‘satisfactory quality’. It’s worth noting that if you buy privately, then the Sale of Goods Act doesn’t apply. Instead, the only obligation is that the car is ‘as described’ in its advert.