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3rd day and still none the wiser...

Happy Grumpz May 24, 2018

  1. X3man

    X3man Well known member Gold Supporter X3 M40i Carbon Black

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    I know mate, plenty are not fans. I guess I am part of the Chelsea tractor brigade, but choose the Q5 for a number of reasons, wife likes elevated ride height, and hated A6. Clearance really helpful where I live, as we have stony gravel track where we live. Got stuck in snow drift in A6 earlier in the war which was the last straw, appreciate we don’t get that kind of snowfall very often.

    Just done a 230+ mile drive up to Harrogate, and got 37+mpg in my 2.0 TFSI. So effortless and comfortable
     
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  3. maui

    maui Active Member TFSI Owners Group saloon Audi A4 S-line owners group

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    With the way English roads are going where main A-Roads are turning into farm tracks with the amount of potholes / imperfections, I can totally understand going for ‘Chelsea tractors’ which seem to smooth the road better than their squatter counterparts.

    The ride in the Q3 i have atm is more gentle, sure - less fun, but with the roads over the past 3 or so years getting considerably worse its noticeable.

    In contrast - when I took my A4 over to France last year, I did not come across a single pothole or bad road despite some remote locations I visited, and it was a really pleasant drive! Actually same goes for Scotland.
     
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  4. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    WesT-gefül and X3man like this.
  5. X3man

    X3man Well known member Gold Supporter X3 M40i Carbon Black

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    Agree, roads in England are seriously appalling and getting worse. At least we don’t pay loads in taxes and road tax....oh yes we do!
     
  6. X3man

    X3man Well known member Gold Supporter X3 M40i Carbon Black

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  7. WesT-gefül

    WesT-gefül Well-Known Member Bronze Supporter

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    I move the motion to scrap fuel duty! It’s proven by freezing fuel duty that it increases GDP. The Government needs to get used to not getting these huge amounts via VAT & fuel duty when we go fully electric. Driving is heavily taxed. I’ve been hearing rumblings that government is going to unfreeze fuel duty. https://www.theguardian.com/politic...-duty-may-be-lifted-to-help-meet-nhs-promises
     
  8. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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  9. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    X3man likes this.
  10. Happy Grumpz

    Happy Grumpz Well-Known Member Team Glacier Silver Supporter TDi saloon Audi A4 quattro S tronic S-line owners group

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    So, the dealership have had my car for a total of 7 weeks (today) and it appears we're getting no further forward.

    I did see my car last Friday when I went to pick up the Q5 and at that point it had no dashboard or centre console, the whole lot had been stripped out (except the VC) so that they could try and pinpoint the noise more easily.

    At this point I'm not sure when enough is enough and I'm not really sure where to go next :( Hopefully I'll get to speak to the service manager later today.

    I'm now starting to feel rather frustrated with the whole situation
     
  11. X3man

    X3man Well known member Gold Supporter X3 M40i Carbon Black

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    Jeez, I am sure you are frustrated. As you say, at what point do they just look to replace, and send that one back to Audi
     
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  13. pagenotfound

    pagenotfound Active Member Team Moonlight TFSI Owners Group Audi A4 Audi Avant Owner Group quattro S-line owners group

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    Will all those parts removed, here's hoping they can put them all back in without creating any new squeaks and rattles.
     
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  14. Happy Grumpz

    Happy Grumpz Well-Known Member Team Glacier Silver Supporter TDi saloon Audi A4 quattro S tronic S-line owners group

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    I said the same thing to the tech, he (and his manager) assured me it wouldn't rattle/squeak when it was all put back together.
     
  15. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    So they can still still hear the noise with all those bits stripped out?
     
  16. Happy Grumpz

    Happy Grumpz Well-Known Member Team Glacier Silver Supporter TDi saloon Audi A4 quattro S tronic S-line owners group

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    Even clearer, they just can't pinpoint where it's coming from. They've been using 'chassis ears' to try and locate it but they've had no luck.
     
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  17. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    Complex then, I had to look up chassis ears as well....
     
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  18. Happy Grumpz

    Happy Grumpz Well-Known Member Team Glacier Silver Supporter TDi saloon Audi A4 quattro S tronic S-line owners group

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    Ok so I've just had an another update...

    They're 'certain' it's coming from the gearbox
     
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  19. X3man

    X3man Well known member Gold Supporter X3 M40i Carbon Black

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    rogue nut in there. Hope this means nearing some form of resolution
     
  20. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    DMF? The stronic has one.
    Sorry couldn't resist..
     
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  21. Happy Grumpz

    Happy Grumpz Well-Known Member Team Glacier Silver Supporter TDi saloon Audi A4 quattro S tronic S-line owners group

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    :tearsofjoy::tearsofjoy::tearsofjoy::icon thumright:
     
  22. WesT-gefül

    WesT-gefül Well-Known Member Bronze Supporter

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    Oh wow. Not another one. Feel for you.
     
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  23. Jcbmally

    Jcbmally Started with nothing & still have most of it left. X3 M-Sport Glacier Silver

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    Must have been an old A6 if you had it in the war :salute:
     
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  24. Happy Grumpz

    Happy Grumpz Well-Known Member Team Glacier Silver Supporter TDi saloon Audi A4 quattro S tronic S-line owners group

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    This just more and more ridiculous...

    Dear Mr Grumpz,

    I can confirm that Technical have come back and advised to carry out a software update on the gearbox which we will be carrying out on Monday.

    I will give you a call on Monday with an update once this has been carried out.

    Kind Regards,

     
  25. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    You never know, stay positive if you can...
     
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  26. scotty76

    scotty76 Well-Known Member Team Phantom Audi S4

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    So sorry to read all this. :( What a total nightmare. Hopefully you get a resolution soon or a new car.
     
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  27. WesT-gefül

    WesT-gefül Well-Known Member Bronze Supporter

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    This is some mess. Here is hoping for a solution to restore your faith.
     
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  28. X3man

    X3man Well known member Gold Supporter X3 M40i Carbon Black

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    haha, it was indeed....
     
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  29. Happy Grumpz

    Happy Grumpz Well-Known Member Team Glacier Silver Supporter TDi saloon Audi A4 quattro S tronic S-line owners group

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    Surprise, surprise the software update didn’t fix the ‘mechanical sound’ :tearsofjoy::tearsofjoy::tearsofjoy:

    I just laughed when they told me.

    They’ve now gone back to Audi technical with the results and just waiting for their response.

    The technician believes the next step has to be a new gearbox, fingers crossed.
     
  30. Spaceman_RS3

    Spaceman_RS3 Well-Known Member Team Ibis Team Panther Audi S4 Audi RS3 Audi Avant Owner Group

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    Can you not reject the car, I couldn’t handle this carry on
     
  31. Happy Grumpz

    Happy Grumpz Well-Known Member Team Glacier Silver Supporter TDi saloon Audi A4 quattro S tronic S-line owners group

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    My problem is, getting a replacement car with the same spec as mine
     
  32. pjeffe9172

    pjeffe9172 Active Member Team V6 Team Navarra Audi RS4

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    This sounds like Trigger's broom in Only Fools and Horses! soon it will be a brand new car with all the replacement parts.....
     
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  34. Spaceman_RS3

    Spaceman_RS3 Well-Known Member Team Ibis Team Panther Audi S4 Audi RS3 Audi Avant Owner Group

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    After all that **** think I would be happy with the cash back and go elsewhere
     
  35. WesT-gefül

    WesT-gefül Well-Known Member Bronze Supporter

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    Snap... we will both be new Gearbox buddies. Means you won’t have to service it for another 38k
     
  36. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    I think I must have just got lucky with just a 'mere' parking soleniod failure..
     
  37. Happy Grumpz

    Happy Grumpz Well-Known Member Team Glacier Silver Supporter TDi saloon Audi A4 quattro S tronic S-line owners group

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    Well that’s it...

    Zero update on the situation so tonight I’ve rang Audi UK to escalate the case.

    They’ve had my car 8 weeks tomorrow, I’ve given them long enough.
     
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  38. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    Definately, time to talk about a replacement. They've given it their best shot, if you can call it best...
     
  39. cjp2k

    cjp2k Active Member Team Daytona saloon Audi A4 S-line owners group

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    If the car is under audi finance talk to them. It was their team who forced the dealer into rejection on my first car.
     
  40. Happy Grumpz

    Happy Grumpz Well-Known Member Team Glacier Silver Supporter TDi saloon Audi A4 quattro S tronic S-line owners group

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    Thanks chaps.

    I'm still waiting for Audi Uk to call me back, I was told it would be around 14:30 today. I'm going to mention rejecting the car and see where the conversation leads.

    Anyways today's update from the garage...

    Dear Mr Grumpz,

    I can confirm that the factory have come back and confirmed we will need to get the car to temperature and test it, then spray solution and re test.

    If this does not work we will need to replace a propshaft from a donor vehicle and then re test.

    As soon as we have done the above I will give you a further update.


    This is now absolutely crazy, I've totally had enough of the whole situation.
     
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  41. cuke2u

    cuke2u Well-Known Member TFSI Owners Group saloon Audi A4 S-line owners group

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    Seems like they are using the suck it and see diagnostic procedure. If you are that fed up then you will probably never be totally happy with the car thus I wouldn't just mention rejection I would say that is the only acceptable resolution..
     
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  42. X3man

    X3man Well known member Gold Supporter X3 M40i Carbon Black

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    Wow, cannot believe this has gone on so long mate, gutted for you. Agree, say you want to reject, and they can leave you with a suitable loaner until it arrives :wtf:
     
  43. Happy Grumpz

    Happy Grumpz Well-Known Member Team Glacier Silver Supporter TDi saloon Audi A4 quattro S tronic S-line owners group

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    I'm just not sure how rejection would work as I purchased the vehicle used (from Audi).

    Does anyone know if they would try and replace the vehicle? As ideally, that's what I'd want.
     

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